Using the Grandstream Phone with Voipia Phone Service TABLE OF CONTENTS Getting familiar with your IP Phone Buttons …………… 1 Making calls with a Voipia IP Phone …………… 3 Receiving calls with a Voipia IP Phone …………… 4 Transferring calls with a Voipia IP Phone ……………...
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Getting familiar with your Voipia IP Phone Buttons Line Selection Buttons: Your Voipia Office Phone has four (4) or six (6) line appearances. Each line appearance is active. All inbound calls start ringing on the first available line appearance with a Flashing RED light.
Making Calls with a Voipia IP Phone LINE Keys SPEAKER Button SEND / Redial You can make phone calls using the handset, speakerphone, or headset mode. During the active calls the user can switch between the handset and the speaker by pressing the Speaker button.
Receiving Calls with a Voipia IP Phone Inbound Call You can answer phone calls via handset or speakerphone. During the active calls the user can switch between the handset and the speaker by pressing the SPEAKER button. Incoming single call: Phone rings and the corresponding appearance LINE flashes RED.
Transferring Calls with a Voipia IP Phone Holding Call TRANSFER Button SEND / Redial You can transfer phone calls to internal extensions or outside the office to Domestic US/Canadian Phone numbers. Blind Transfer: Press “TRANSFER” button, then dial the number and press the “SEND”...
Conferencing Calls with a Voipia IP Phone LINE Keys You can Conference up to 5 phone calls to internal extensions or outside the office to Domestic US/Canadian Phone numbers. CONF Button 1. Initiate a Conference Call: Establish the initial call connection With the Initial Call established, choose an available appearance LINE and call out to an additional person.