Yamaha R-N301 Owner's Manual page 46

Troubleshooting
■ Network
Problem
The network feature
does not function.
The unit does not
detect the PC.
The files in the PC
cannot be viewed or
played back.
The Internet radio
cannot be played.
The application for
smartphone/tablet
"Network Player
Controller" does not
detect the unit.
Firmware update via
the network is failed.
44
En
Cause
The network parameters (IP address) have
not been obtained properly.
The media sharing setting is not correct.
Some security software installed on your
PC is blocking the access of the unit to
your PC.
The unit and PC are not in the same
network.
The MAC address filter is enabled on the
unit.
The files are not supported by the unit or
the media server.
The selected Internet radio station is
currently not available.
The selected Internet radio station is
currently broadcasting silence.
Access to the network is restricted by the
firewall settings of your network devices
(such as the router).
The MAC address filter is enabled on the
unit.
The unit and smartphone/tablet are not in
the same network.
It may not be possible depending on the
condition of the network.
Remedy
Enable the DHCP server function on your router and
set "DHCP" in the "Setup" menu to "On" on the unit.
If you want to configure the network parameters
manually, check that you are using an IP address
which is not used by other network devices in your
network.
Configure the sharing setting and select the unit as a
device to which music contents are shared.
Check the settings of security software installed on
your PC.
Check the network connections and your router
settings, and then connect the unit and the PC to the
same network.
In "MAC Filter" in the "Setup" menu, disable the
MAC address filter or specify the MAC address of
your PC to allow it to access to the unit.
Use the file format supported by both the unit and the
media server. For information about the file formats
supported by the unit, see "Playing back music stored
on media servers (PCs/NAS)".
There may be a network problem at the radio station,
or the service may have been stopped. Try the station
later or select another station.
Some Internet radio stations broadcast silence at
certain of times of the day. Try the station later or
select another station.
Check the firewall settings of your network devices.
The Internet radio can be played only when it passes
through the port designated by each radio station. The
port number varies depending on the radio station.
In "MAC Filter" in the "Network Setup", disable the
MAC address filter or specify the MAC address of
your smartphone/tablet to allow it to access to the
unit.
Check the network connections and your router
settings, and then connect the unit and smartphone/
tablet to the same network.
Update the firmware via the network again.
See
page
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