Message Relay Service; Cell Phone Safety - MTS Systems Evolve User Manual

Message Relay Service (MRS)
Message Relay Service (MRS) allows specific conversations to take
place over a regular phone line using a keypad and an operator.
Each month 75¢ will be deducted from your Prepaid cellular account
for these features.

Cell Phone Safety

In the unfortunate event that you need to call 9-1-1, there are some
very important safety tips that are worth remembering to ensure
that you receive the help that you need:
• The operator may not know your cell number or location, so
please provide both your 10-digit phone number and a detailed
description of the surrounding area (e.g. exit numbers, street
signs, landmarks).
• Indicate the emergency that you are calling about and the
emergency services required
• Wait for the operator to tell you it is okay to hang up
• Leave your phone on so that the operator can call you back
Please note: Not all local governments in Canada operate 9-1-1
systems. Wireless carriers will try to route 9-1-1 calls to an
appropriate call-taking agency (the local police department, for
example) in areas where no 9-1-1 service exists. However, if you
routinely use your mobile phone in areas where a 9-1-1 system does
not exist, you should know the phone numbers for local police, fire
and ambulance services.
To ensure that you do not accidentally call 9-1-1, please do not
program 9-1-1 into your phone.