Table of Contents
Advertisement
Emergency Services, E-911
Service, Message Relay Service
Emergency Services Enhanced E-911
The Emergency Services Enhanced E-911 feature provides you with
access to emergency services from your Prepaid cellular phone. The
9-1-1 dedicated network, provided by MTS, includes the technology
to route a 9-1-1 call to the correct central answering center.
Information about the caller, including their cellular number and the
location of the nearest cellular tower, (providing the caller is in a
9-1-1 serving area) would then be forwarded to the correct emergency
response agency. With Enhanced 9-1-1 services, Emergency operators
are also able to view your Prepaid cell number should a call to 9-1-1
be disconnected when in a 9-1-1 serving area.
Effective February 1, 2010, MTS will be implementing some changes
to its existing Wireless E-911 service. MTS customers will now have
access to an Enhanced E-911 service. This enhancement will help
emergency operators to better locate callers who dial 9-1-1 from a
mobile phone.
Are there limitations?
The A-GPS technology may not be able to provide the exact location
of the 9-1-1 call and will depend on many factors. Please visit
www.mts.ca/cellphonesafety for more information.
Who is eligible:
• Customers inside the MTS wireless network coverage area and in a
landline E-911 servicing area.
• Customers with mobile phones that are Assisted-Global
Positioning System (A-GPS) capable.
Please consult our website at mts.ca/WirelessE911 for more
information.
Advertisement
Table of Contents
