Table of Contents
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Table of Contents
Related Manuals for Incom ICW-1000 Global
Summary of Contents for Incom ICW-1000 Global
- Page 1 ICW‐ ‐1000 0 Glob bal min’ s M al NCOM Co. , Ltd. w.incominc c.com ...
- Page 2 INCOM is registered trademarks of INCOM Co., Ltd. Other referenced trademarks are trademarks (registered or otherwise) of the respective trademark owners. This document is confidential and proprietary to INCOM Co., Ltd. No part of this document may be reproduced, stored, or transmitted in any form by any means without the prior written permission of INCOM Co., Ltd. ...
- Page 3 Manual Introduction Before use, kindly read this “Administrator Manual” thoroughly to have an understanding of the contents. After reading, place it within reach at all times such as at the side of this product. This manual is for administrator who has working knowledge of fundamental terms and concepts of computer networking, converged voice and data networks to include LANs, WANs, ...
- Page 4 Safety Precautions Since this is provided to make safe and right use of ICW‐1000G to prevent any accidents or risks, be sure to carefully read it, follow instructions, and keep it where it is easily noticed. Warning This mark is intended to warn users of the risk of a serious injury or death when they violate instructions. Do not put ICW‐1000G in heating appliances such as heaters and microwave ovens to dry ...
- Page 5 Neither throws batteries, which can inflict shocks on them, nor put them near to heating appliances such as heaters and microwave ovens. It can cause the leak of battery contents, or explosions. Use standard chargers that obtained INCOM authentication for batteries. Otherwise, batteries will have their life reduced, face explosions, or damage ICW‐1000G. In this case, free services shall not be provided. Refrain from the use of ICW‐1000G, and leave the power cord of chargers unplugged when thunders and lightening are severe. Thunderbolts can cause severe physical injuries, or fires. ...
- Page 6 Correctly install ICW‐1000G in compliance with instructions. Otherwise, it can cause an abnormal operation of ICW‐1000G, or reduce their life. Be aware of radio interference. Since this radio equipment can have radio interference, services related to life safety are not provided. Do not install ICW‐1000G in places exposed to direct sunlight, and on carpets or cushions. It can cause fires or troubles. Do not install ICW‐1000G in narrow places with poor ventilation, or near heat sources. It can cause fires or troubles. Do not install ICW‐1000G in places with much dust. It can cause operational problems, or reduce phone life. Install ICW‐1000G on flat places, not on shelves or slopes. Otherwise, it can hurt you, or cause troubles when they drop. Since emergency calls are available only within call coverage, check in advance whether or not calls are available. Do not use ICW‐1000G covered wrap or vinyl. Coating can be removed. Record and keep the information contained in ICW‐1000G separately. Since the important information stored in ICW‐1000G can be removed due to unavoidable circumstances such ...
- Page 7 Keep in mind that ICW‐1000G can produce much heat while using for a long time. Do not install ICW‐1000G in heavily shaking places. It can cause performance degradation, or reduce the life of products. After using ICW‐1000G for a long time, they can produce a weak sound due to their liquid crystal protective vinyl covering the speaker. If ICW‐1000G is separated from AP or chargers for a long time, they cannot work due to battery discharge. ...
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Page 8: Table Of Contents
Contents Chapter 1 Basics ........................... 9 ICW‐1000G at a Glance ...................... 9 Basic Key Function ......................... 10 Chapter 2 Administrator Menu and Changing Password .............. 11 Chapter 3 Network .......................... 12 Searching an Available Access Point .................. 12 Creating a new Access Point .................... 13 Deleting Registered Access Point .................. 14 Changing Priority Access Point .................... 15 Configuring Security ...................... 15 Authentication ........................ 16 Certification Manager ...................... 16 TCP/IP ............................ 17 Chapter 4 VoIP ............................ 18 SIP ............................ 18 QoS ............................ 19 ... - Page 9 Chapter 6 Diagnostic ........................... 23 Diagnose Network ........................ 23 Diagnose WLAN ........................ 24 DSP Test .......................... 26 LCD/LED Test .......................... 26 Speaker Test ........................... 27 Ping test .......................... 27 Chapter 7 Auto Provisioning Guide ...................... 29 General Sequence of Autoprovisioning .................. 29 Setting Auto Provisioning Server Address ................ 30 Web Configuration Tool ...................... 30 Setting the .ini file in Autoprovisioning Server ............... 32 Firmware Upgrade ........................ 37 8 ...
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Page 10: Chapter 1 Basics
Basics ICW‐1000G at a Glance 9 ... -
Page 11: Basic Key Function
Basic Key Function Key Name Icon Basic functions Navigation Key – In the idle state, this button opens each Navigation key function. Within a menu or a list, you can use this as direction keys. Left selection key – Search WLAN key / Scroll up in the menu Left selection key R list. Right selection key Right selection key – Search grouped phone book. Equivalent to “Answer” on a standard phone and Send key “hold” during a call. Equivalent to “hang up” on a standard phone. Return to idle End key state. Pressing and holding the key in the idle state turns the handset On/Off. Confirmation(OK), Select, View, Connect on each OK key display screen Search phonebook, trace call history and storage phonebook/ Search phonebook key Scroll up in the menu list ... - Page 12 Admin Menu and Changing Password 1 Press the up key on navigation and directly access “Phone setting”. 2 Press “8” or find “Admin. Menu” with scroll down. 3 Default administrator password is 000000 and user password is 0000 4 Administrator can only change the Administrator password and User password. To change Password, select “Admin Password” or “User Password” ...
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Page 13: Network
etwork k arching a an availa able Acc cess Poin nt Press L ‐> sho ortcuts to se arch an avai ilable Wi‐Fi 1 Access s Points 2 Select an access po oint from th e list that yo ou will conne ect then p ress . If you u using passwo ord for conne ect to AP the en select 3 configu uring securit y as 64‐bits... -
Page 14: Creating A New Access Point
eating a new Ac ccess Po int If th here is no A P that you’r e connecting g for from t the list, you can refresh the search or access poin t. 1 Press to direct tly connect to o phone setti ings ... -
Page 15: Deleting Registered Access Point
Deleting Registered Access Point ICW‐1000G supports to delete saved Access Point. In WLAN search mode, select Menu then 4.Delete to remove Wi‐Fi Access Point. After confirm with entering administrator password, select “Yes”, it will be deleted. 1. Press to directly connect to phone settings and go into 1. Status. And please press figure 2 or moving your ... -
Page 16: Changing Priority Access Point
Changing Priority Access Point The higher position of Access Point in the registered screen has higher priority when connect automatically Press to directly connect to phone settings and go into 1. Status. And please press figure 2 or moving your navigation to 2. WLAN Profile Select the Access Point from the registered list that you want ... -
Page 17: Authentication
If your AP does not necessary to these kinds of security, this procedure can be passed. Authentication If you and your Access Point are using 802.1x authentication then select “Yes” to configure. Enter your ID and Password for authentication and select your types of authentication among the mode list. Certification Manager ... -
Page 18: Tcp/Ip
TCP/IP ICW‐1000G supports DHCP and manual IP. You can select “DHCP” automatically or “Manual IP” manually to configuring network at WLAN Search screen. IP, Net mask, Gateway and DNS should be entered in case of using manual IP in network setup. 17 ... -
Page 19: Chapter 4 Voip
VoIP SIP Setting → 8. Admin Menu → Enter Password → 2. VoIP Setting. 1 Select “2.VoIP setting” in System mode 2 Display name: type the display name of phone User name: type phone number or user name registered in SIP. Auth. User name: User ID for SIP Proxy 3 Auth. Password: User Password for SIP Proxy Domain: Domain Server 4 If you have secondary or backup proxy server, you can also input IP address in 2 _Proxy section. In Domain section, you should put the domain name server only if SIP header includes Domain Name. 18 ... -
Page 20: Qos
QoS Qos: Quality of Service → 8. Admin Menu → Enter Password → 8. QoS → VoIP . 1 Select “8.QoS” in System menu 2 Select “VoIP” in QoS menu 3 Enter Signal DSCP and Voice DSCP. 19 ... -
Page 21: Coder
Coder → 8. Admin Menu → Enter Password → 9. Coder → 1. VoIP . ICW‐1000G supports G.711‐ALaw‐64K, G.729 and G729‐uLaw‐64K. 1 Select “9. Coder” in System menu 2 Select “VoIP” in Coder menu 3 Press the key to set Multi‐frame. Select the coder type you wish to set. 4 Press L in VoIP mode to set the priority then select Up or Down in menu list to change the position for priority. Set the priority order of audio coder. 20 ... -
Page 22: Sip Outbound Proxy
SIP Outbound Proxy → 8. Admin Menu → Enter Password → 10. SIP Outb Proxy → 1. VoIP . 1 Select “10. SIP Outb Proxy” in System menu. 2 Select “VoIP” in SIP Outb Proxy menu 3 Put the SIP Outbound Proxy. 21 ... -
Page 23: Chapter 5 Time
Time → 5. Time You can set the date and time automatically and manually. To set Current time automatically select Current time > Time Sever > Start otherwise must set current time manually. To use NTP server, select Time server and Input the NTP IP in NTP Server1 and Server2. We strongly recommend using NTP server. It would be re‐set the time after reboot if you don’t use NTP server. ICW‐1000G supports 52 0f principal capital cities in the world time. To setup the Time zone service, select 3.Time Zone and select your location of GMT. Finally the phone will be rebooted. ... -
Page 24: Diagnostic
iagnos tic gnose N Network → 8. Admin n Menu → En nter Passwo rd → 7. Diag gnostic → 1. Diagnostic N Network. A n d then select Diagnose N etwork, WLA AN to diagn ostic that yo ou need. ... -
Page 25: Diagnose Wlan
Diagnose WLAN → 8. Admin Menu → Enter Password → 7. Diagnostic → 2. Diagnostic WLAN . While diagnose WLAN, cannot receive the call while scan WLAN network. Results of the Diagnose WLAN The diagnosis of wireless communication surroundings is possible to find out the connection from ICW‐1000G to AP, the units of AP around and inside of the present‐connected channel, and variables of the surroundings through diagnosing the status of wireless local area ... - Page 26 FC : Tx Failed Count ‐ Increments when a MSDU is not successfully transmitted RC : Retry Count ‐ Increments when a MSDU is successfully transmitted after one or more retransmissions MRC : Multiple Retry Count ‐ Increments when a MSDU is successfully transmitted after more than one retransmission FDC : Frame Duplicate Count ‐ Increments when a frame is received that the Sequence Control field is indicating a duplicate count RSC : RTS Success Count ‐ Increments when a CTS is received in response to an RTS RFC : RTS Failure Count ‐ Increments when a CTS is not received in response to an RTS AFC : Ack Failure Count ‐ Increments when an Ack is not received when expected FEC : FCS Error Count ‐ Increments when a FCS error is detected in a received MPDU TFC : Transmitted Frame Count ‐ Increments for each successfully transmitted MSDU WUC : WEP Undecryptable Count ‐ Increments when a frame is received with the WEP subfield of the Frame Control filed set to one The WEP On value for the key mapped to the TA's MAC address indicates that the frame is not encrypted or frame is discarded because the receiving station is not implementing the privacy option Scanned AP Scanned AP: Searched units of AP around. ...
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Page 27: Dsp Test
DSP Test → 8. Admin Menu → Enter Password → 7. Diagnostic → 3. DSP Test 1 Select “3. DSP TEST” in Diagnostic mode. 2 Using key for controlling receiver volume. LCD Test → 8. Admin Menu → Enter Password → 7. Diagnostic → 4. LCD Test 1 Select “4.LCD TEST” in Diagnostic mode. 2 Using key for controlling display. 26 ... -
Page 28: Speaker Test
Speaker Test → 8. Admin Menu → Enter Password → 7. Diagnostic → 5. Speaker Test 1 Select “5. Speaker TEST” in Diagnostic mode. 2 Using key or L key for controlling test mode. Ping Test → 8. Admin Menu → Enter Password → 6. Ping test → 5. Speaker Test 1 Select “6. Ping test” in System menu. Ping Test is accessible for simple diagnosis of network. 2 Select “1.Gateway, 2 . DNS server, 3 . APS address or 4 . Manual input” in Ping test mode. 27 ... - Page 29 3 Send the ping through the Gateway, DNS server, APS address and Manual input. DNS server APS server Manual Input 28 ...
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Page 30: Auto-Provisioning Guide
Auto‐Provisioning Guide General Sequence of Auto‐provisioning ICW‐1000G supports Auto‐provisioning to configure update firmware. Below picture is interoperation between phone and servers. ① VoIP phone connect to the nearest Wi‐Fi Access Point. ② Phone request IP address to the registered DHCP server ③ DHCP server provide phone with IP address and Boot 66 option which indicate Auto‐ provisioning server. ④ Phone connect Auto‐provisioning server ⑤ Auto‐provisioning server compare version of e1_common.ini and e1_mac.ini with phone and if server has higher version, phone started to download firmware files from ... -
Page 31: Setting Auto Provisioning Server Address
Setting Auto provisioning Server Address There are two way to set Auto provisioning Server address. The first one is input address in menu via the key pad; another one is getting the address by DHCP server with the bootp option 66. 1 Select “3. APS address” in System Settings’ menu. ... - Page 32 2. Follow screen prompts to enter the password for Web Configuration tool and then click <OK> 3. You can store frequently used phone number and names in the phonebook. You can also import or export saved information between PC and ICW‐1000G. 4. After displayed Web Configuration Tool, click <setup> button above the right side. admin Password you’ve set for admin on the phone 5. Follow screen prompts to enter the user name (admin) and password for admin and then click <OK> 31 ...
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Page 33: Setting The .Ini File In Autoprovisioning Server
Setting the .ini file in Auto‐Provisioning Server You use the value of two Statements after modifying according to each condition. Make sure that sever IP will be root directory of auto‐provisioning server. You can use the “e1_Common.ini” file if you want to set the all the same value. You can use the “e1_00:00:00:00:00:00(replace your phone mac).ini” file if you want to set different value individually. (In every line’s # means just comment of value. You don’t need to apply it to each line.) e1_Common .ini [SYSTEM] Language = 1 Admin_Password = 000000 Country_Tone_Type = 1 ... - Page 34 Local_Port = 5060 [BASIC_CALL] Use_Call_Waiting = 1 Session_Expire = 1800 Remove_DASH_On_Alias = 1 [MWI] Use_MWI = 1 Use_Subscribe = 1 Subscribe_Server = Subscribe_Expire = 3600 VMS_Alias = [WIFI] Enable_Check_Server_Cert = 0 Force_Enable_Short_Preamble = 0 [WIFI_SCAN] Scan_Channel_List = 1,2,3,4,5,6,7,8,9,10,11,12,13 [ROAMING] Try_Beacon_Signal_Level = ‐77 Try_Over_TxError_Count = 5 [NETWORK1] Enable = 1 SIP_Outbound_Proxy = SSID = VoIP Enable_DHCP = 1 ...
- Page 35 DiffServ_Media = 46 WMM = 1 Jitter_Buffer_Size = 60 Payload_Type = 8,18,0 Multiframe = 2,2,2 [NETWORK2] Enable = 0 SIP_Outbound_Proxy = SSID = wifi Enable_DHCP = 1 Address = 0.0.0.0 Netmask = 255.255.255.0 Gateway = 0.0.0.0 DNS1 = 0.0.0.0 DNS2 = 0.0.0.0 Security = 1 WEP_Bits = 0 Default_WEP_Key = 1 WEP_Key1 = 123456789a WEP_Key2 = WEP_Key3 = WEP_Key4 = Post_Authentication_Mode = 0 8021X_Name = 8021X_Password = WPA_PSK_PassPhrase = WPA_PSK_Key = Use_WPA_PSK_Key_Hex_Mode = 1 Proactive_Key_Caching = 1 PMK_LifeTime = 43200 PMK_Max_Count = 32 DiffServ_Signal = 46 ...
- Page 36 WEP_Bits = 0 Default_WEP_Key = 1 WEP_Key1 = WEP_Key2 = WEP_Key3 = WEP_Key4 = Post_Authentication_Mode = 0 8021X_Name = 8021X_Password = WPA_PSK_PassPhrase = un1d4t4wpu7700 WPA_PSK_Key = 5ae4b848d871fdcba8dda23716245901b0e5ea8047b06e4445e94d96ec27ee23 Use_WPA_PSK_Key_Hex_Mode = 1 Proactive_Key_Caching = 1 PMK_LifeTime = 43200 PMK_Max_Count = 32 DiffServ_Signal = 46 DiffServ_Media = 46 WMM = 1 Jitter_Buffer_Size = 60 Payload_Type = 8,18,0 Multiframe = 2,2,2 [NETWORK4] Enable = 0 SIP_Outbound_Proxy = SSID = VoIP Enable_DHCP = 1 Address = 0.0.0.0 Netmask = 255.255.255.0 Gateway = 0.0.0.0 DNS1 = 0.0.0.0 ...
- Page 37 [SOUND] Bell_ID = 0x1 Bell_Volume = 6 Effects_Button_ID = 0x00010101 Effects_Button_Volume = 4 Effects_PowerOn_ID = 0x00030001 Effects_PowerOn_Volume = 4 Effects_PowerOff_ID = 0x00040001 Effects_PowerOff_Volume = 4 Info_Battery_ID = 0x00080001 Info_Battery_Volume = 2 Info_Window_ID = 0x00080002 Info_Window_Volume = 2 Info_Network_ID = 0x00080000 Info_Network_Volume = 2 [PROVISION] Firmware_Version = Firmware_Name = Phonebook_Name = e1_00:00:00:00:00:00(replace you phone MAC).ini( Configuration Entry) [USER_ACCOUNT] Displayname = Phone_Number = User_ID = User_Password = [SERVER_SETTINGS] 1st_Proxy = 2nd_Proxy = Domain_Realm = Register_Expire = 3600 Please refer to Appendix of ini configuration file. 36 ...
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Page 38: Firmware Upgrade
Firmware Upgrade There are two ways to set Firm ware update. The first one is input address in menu via the key pad; another one is upgraded by Auto‐provisioning server automatically. → 8. Admin Menu → Enter Password → 4. Firmware upgrade 1 Select “4.Firmware Upgrade” in System Settings’ menu 2 Select protocol, Enter IP and File name. Enter IP or DNS in “Input IP or DNS” Enter Firmware file name in “Input File Name” i.e Input IP or DNS: 192.168.10.10 Input File Name : example.zip Do not unzip the Firmware zip file which was provided by Unidata. Just load the zip file on the TFTP or HTTP server. The ICW‐1000G pulls its configuration and upgrade when you turn the phone off and on. If the original zip file name is too long to input on ... - Page 39 Incom Co., Ltd offers Wi‐ Fi phone and application based on stable VoIP solution technology. Incom which has the advantage of optimal customization for various customers’ demands is to enjoy the better convenience of communication technology in both enterprise ...