Section V Service Diagnosis; General; Trouble Shooting Chart; Ordering Parts - Keating Of Chicago Gas Hot Plate MG-2 Service Manual

V SERVICE DIAGNOSIS
On constant pilot models, the pilot light will be
between 3/8" to 1/2" high and burn clear blue. The
constant pilot consumes about 180 BTU/hr. of gas and
is used to ignite the burners.
A. Trouble Shooting
The following diagnosis is only to be used as a guide to
qualified service personnel. Keating recommends that
you use a qualified service company. Call 1-800-
KEATING if you need assistance in locating a qualified
service company.
PROBLEM
Constant pilot won't light.
Delayed ignition.
Flames are too high.
Flames are low or come
out of burner air shutter
PROBABLE CAUSE
a. Gas isn't turned on.
b. Clogged constant pilot orifice.
a. Low gas supply or pressure.
b. Low pilot flame height.
a. Gas valve (infinite control) set
too high.
b. Excessive gas supply or pressure.
c. Exhaust problems.
a. Gas valve (infinite control) set
too low.
b. Low gas supply or pressure.
VII PARTS LISTS

ORDERING PARTS

Parts may be ordered by part number by calling Keating
at 1-800-KEATING or your service company. You may
also order on-line
www.keatingofchicago.com
Refer to the Keating Hot Plate Limited Warranty for
complete service and ordering information.
The model/serial plate is located on the front of the
control panel. The serial and model numbers are
necessary when ordering.
WARNING AND OPERATING
PLATES
All warning and operating plates on the Keating Hot
Plate should be in a place at all times. If plates are
damaged or lost, replace them immediately.
a. Turn gas valve on. If using flexible
connector with quick disconnect, make
sure that the quick disconnect is
completely engaged.
b. Clean the pilot orifice.
a. Verify size of incoming gas line to
equipment and check gas pressure.
b. Adjust pilot flame height. Use a qualified
service company.
a. Turn valve counterclockwise to decrease
gas flow.
b. Check to see if an inline regulator is
present in the main gas line. Have a
qualified service person adjust it and
check orifices to ensure proper sizes. If
an inline regulator is not present, have
one installed.
c. Contact your HVAC representative.
a. Turn valve clockwise to increase gas
flow.
b. Verify size of incoming gas line to
equipment and check gas pressure.
5
at Keating's part
SOLUTION
store,