Warranty - Russound Collage Installation Manual

WARRANTY

The Russound CAK1 and CMM1 are fully guaranteed against all defects
in materials and workmanship for two (2) years from the date of purchase.
During this period, Russound will replace any defective parts and correct
any defect in workmanship without charge for either parts or labor.
For this warranty to apply, the unit must be installed and used according
to its written instructions. If service is necessary, it must be performed
by Russound. The unit must be returned to Russound at the owner's
expense and with prior written permission. Accidental damage and
shipping damage are not considered defects, nor is damage resulting
from abuse or from servicing by an agency or person not specifically
authorized in writing by Russound.
This Warranty does not cover:
• Damage caused by abuse, accident, misuse, negligence, or improper
installation or operation
• Power surges and lightning strikes
• Normal wear and maintenance
• Products that have been altered or modified
• Any product whose identifying number, decal, serial number, etc.
has been altered, defaced or removed.
Russound sells products only through authorized Dealers and
Distributors to ensure that customers obtain proper support and service.
Any Russound product purchased from an unauthorized dealer or other
source, including retailers, mail order sellers and online sellers will not be
honored or serviced under existing Russound warranty policy. Any sale
of products by an unauthorized source or other manner not authorized
by Russound shall void the warranty on the applicable product.
Damage to or destruction of components due to application of excessive
24 Russound Collage System Installation Manual
power voids the warranty on those parts. In these cases, repairs will be
made on the basis of the retail value of the parts and labor. To return for
repairs, the unit must be shipped to Russound at the owner's expense,
along with a note explaining the nature of service required. Be sure to
pack the unit in a corrugated container with at least three (3) inches of
resilient material to protect the unit from damage in transit.
Before returning a unit for repair, call Russound at (603) 659-5170 for a
Return Authorization number. Write this number on the shipping label
and ship to:
Russound
ATTN: Service
5 Forbes Road
Newmarket, NH 03857
Due to continual efforts to improve product quality as new technology
and techniques become available, Russound/FMP, Inc. reserves the right
to revise system specifications without notice.