Table of Contents
Advertisement
Troubleshooting
Symptom
When the keypad is plugged in there is a
loud pop through the speakers and the
keypad does not work.
When the keypad is plugged in, it just
flashes and has no functionality.
The keypad or keypads will not change
source independently. They all change
source at the same time
All the keypads change when a source is
selected on only one.
With the keypads plugged in, the POWER
LED on the front of the amplifier will not
turn on.
Probable Cause
Improperly wired CAT5 cable.
Assigning duplicate addresses to multiple
keypads.
Source Grouping is turned on.
The keypads are set for Source Grouping.
One or more improperly wired CAT5 cables.
19
Remedy
Check that you are using the 568A or B
wiring standard (see section I: Crimping
CAT5 wire). The best way to know is to
use a CAT5 tester.
Each keypad must have a unique address
set with the Zone Address rotary switch
located on the back of the keypad (see
section VI, Installing the Simplese
keypads.
Each keypad has the ability to be set as a
source group or remain independent. Use
the Mute button and the Source 3 button
to turn the Source Group feature on and
off (see Source Grouping, page 11).
Pressing the MUTE and Source 3 button
simultaneously sets the Source Grouping
feature. This will cause multiple keypads
to always share the same source (see
Section VI, Zone EQ and Source Grouping
on page 11).
Make sure that the amplifier is plugged
into a reliable power source. Test that the
POWER LED on the amplifier turns on
when the Allport Cable is unplugged and
plugged in again. Next, unplug all the
CAT5 cables from the Allport and plug
them back in one at a time until the bad
cable(s) is discovered.
Advertisement
Table of Contents
