Bell U950 Turbo Stick Getting Started Manual

3.5g turbo stick

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Getting started guide
3.5G Turbo Stick
Novatel Wireless U950

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Summary of Contents for Bell U950 Turbo Stick

  • Page 1 Getting started guide 3.5G Turbo Stick Novatel Wireless U950...
  • Page 2: Table Of Contents

    Inserting the Bell SIM card ........
  • Page 3: Getting Started

    Before installing your Turbo Stick, please ensure you have the following: • A Bell wireless account with a Mobile Internet plan. (If you don’t have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) •...
  • Page 4: System Requirements

    Macintosh OS 10.4.2 or later with 300MHz Intel CPU Card slot 1 Type A USB port COM ports I/O Resources Memory 256 MB Disk space 14 MB * For Windows Vista 64-bit support, visit bell.ca/mobileconnect for the latest version of Mobile Connect Basic.
  • Page 5: Inserting The Bell Sim Card

    Inserting the Bell SIM Card Your Turbo Stick requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase please insert it now, as described below. • Insert the SIM card into the SIM slot as shown, noting the location of the corner notch on the card.
  • Page 6: Preparing Your Computer For Installation

    Preparing Your Computer for Installation Mobile Connect from Bell is a software application that allows you to set up and manage your wireless connections over the Bell network. Mobile Connect Basic software is preloaded onto your Turbo Stick and can be installed directly from it to your computer – no CD required.
  • Page 7: Windows Vista Users

    To correct this problem: • Remove the Turbo Stick from your computer • Go to Start > Programs > Bell > Mobile Connect Basic and select Uninstall, if the program appears in the menu • Follow the instructions above to disable User Account Controls (UAC) if you have not already disabled •...
  • Page 8: Installing Mobile Connect Basic Software For Windows

    If the auto install fails to start, remove your Turbo Stick and use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect before inserting your Turbo Stick, or you can manually install the software from your Turbo Stick by: 1.
  • Page 9 Follow the InstallShield® Wizard, it will guide you through the process of installing the Mobile Connect Basic application starting with the language selection. Use the next and Back buttons to navigate through the installation steps. To continue the installation, you must read and click agree to accept the terms of the License Agreement.
  • Page 10 When Mobile Connect Basic runs, it will check if your Turbo Stick and account have been activated on the Bell network. Your Turbo Stick must be activated and in an area with network coverage to operate on the Bell Mobility high speed data network.
  • Page 11: Installing Mobile Connect For Macintosh

    Installing Mobile Connect for Macintosh Insert your Turbo Stick into an available USB port on your computer. Do not forcibly insert the device as this may damage both the device and the port. Your Turbo Stick powers on when inserted. Your Turbo Stick will appear as a CD-ROM drive on your desktop.
  • Page 12 License Agreement. Follow the step-by-step instructions to install the software drivers for the U950 Turbo Stick. You may need to enter your name and password, and restart your computer during the installation process. Double-click the Mobile Connect icon to continue after restarting.
  • Page 13: Unlocking A Sim Card

    Unlocking a SIM Card Some SIM cards will be provisioned with a Personal Identification Number (PIN) which locks user access to the device. When using a locked SIM card, you may be asked to enter the PIN number. Service providers frequently limit the number of incorrect PIN entry attempts.
  • Page 14: Using Your Turbo Stick

    Notification that your network connection is G. Roaming indicator with a Bell partner network (additional roaming charges will apply) To connect to the Internet, click the connect button on the Mobile Connect main program window. To disconnect, click the disconnect button.
  • Page 15: Hardware Overview

    Hardware overview SIM Card Slot LEd – The LED provides connections status. See the Troubleshooting page for a detailed list of the colours and their defined states. siM card slot – The SIM card is inserted here. Your new Turbo Stick must be handled with care to ensure reliable operation.
  • Page 16: Inserting And Removing The Turbo Stick From Your Computer

    Inserting and removing the Turbo Stick from your computer Now that the Mobile Connect Basic software is installed on your computer, your Turbo Stick can be inserted or removed at any time. As an external device, your Turbo Stick is vulnerable to damage during transport.
  • Page 17: Troubleshooting

    Troubleshooting Below is a list of indicator lights and common error messages and possible solutions regarding the use of your Turbo Stick. LEd coLoUR LEd statE dEscRiPtion Blue Flashing UMTS UMTS service is available Solid* Connected to a network using UMTS Yellow Solid* HSDPA...
  • Page 18 • The Turbo Stick may not be activated. First, remove the Turbo Stick, uninstall the software, and reinstall. If this does not resolve the problem, contact Bell Client Care. The LED indicator on the • The Turbo Stick may not be inserted properly. Remove and firmly reinsert the Turbo Stick into the USB port.
  • Page 19 1 IRQ, 4096 bytes of I/O space, memory: 128 MB (XP) or 512 MB (Vista) and disk space: 10 MB. Macintosh OS X 10.4.2 and above, 1 Type A USB port, memory: 256MB and disk space: 14MB. You may also contact Bell Wireless Data Support at: 1 877 DATA-123 (1 877 328-2123)
  • Page 20 In the interest of improving internal design, operational function, and/or reliability, Bell reserves the right to make changes to the products described in this document without notice. Bell does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

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