Bell U760 Getting Started Manual

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Getting started guide
3G Turbo Stick
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Summary of Contents for Bell U760

  • Page 1 Getting started guide 3G Turbo Stick 3G Novatel Wireless U760 USB modem...
  • Page 2: Getting Started

    Welcome Thank you for purchasing a 3G Turbo Stick from Bell. This two-in-one Turbo Stick with memory storage (microSD card sold separately) will give you access to Canada’s largest 3G network. This guide provides an overview of your new Turbo Stick and details on how to configure your computer for use with this Turbo Stick.
  • Page 3 I/O resources 1 IRQ, 4,096 bytes of I/O space Memory 128 MB Disk space 20 MB For Macintosh users. To install and operate your Turbo Stick, sYsteM requireMents ensure your computer has the following system resources: Operating system Macintosh OS 10.4 or later with Intel CPU USB ports 1 type A USB port Communication ports I/O resources Memory 256 MB Disk space 20 MB ** F or Windows Vista 64-bit support, please visit our website at bell.ca/mobileconnect for the latest version of Mobile Connect Basic.
  • Page 4: For Windows

    This setting is found in the User Accounts section of the Control Panel under the Start Menu. Check your Windows Vista help files for more information about using this Windows Vista feature. You may need to restart your computer after changing this setting. If you do not disable User Account Controls before inserting the Turbo Stick, Mobile Connect Basic will indicate that no device is attached. To correct this problem: • Remove the Turbo Stick from the computer • G o to Start > Programs > Bell > Mobile Connect Basic and select Uninstall, if the program appears in the menu • F ollow the instructions above to disable User Account Controls (UAC) if you have not already disabled • Restart the computer • A fter the restart, ensure UAC is disabled before continuing with the installation User Account Controls can be re-enabled after installation is complete and your Turbo Stick is working.
  • Page 5 1. I nsert the Turbo Stick into an available USB port on your computer. The installation will begin automatically or you will be prompted to install Mobile Connect Basic. Select Install/Run Mobile Connect Basic. If the auto install fails to start, use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect, or you can manually install the software by: 1. Selecting Start > Run > Browse... 2. Look in “My Computer” to find Turbo Stick disk drive 3. Run the file “carrier.exe” Note: The drive letter assigned to the Turbo Stick by the computer’s...
  • Page 6 2. F ollow the InstallShield® Wizard. It will guide you through the process of installing the Mobile Connect Basic application. Use the Next and Back buttons to navigate through the installation. To continue with the installation, you must click Agree to accept the terms of the License Agreement. The installation process may take several minutes to complete with no progress shown on the progress bar – please be patient. 3.
  • Page 7 Activating your 3G Turbo Stick 1. W hen Mobile Connect Basic runs it will check if your Turbo Stick has been activated. Your Turbo Stick must be activated and you must subscribe to a Mobile Internet plan for your Turbo Stick to operate on the Bell Mobility network. Mobile Connect Basic will begin the automatic activation process. This process takes several minutes, please be patient. 2. M obile Connect Basic is now ready to use. The main screen will appear. Should the process fail, Mobile Connect Basic will prompt you to retry the automatic activation or to try manual activation.
  • Page 8 For manual activation, you will need the following information: • Your Mobile Directory Number (MDN) / phone number • Your Mobile Station ID (MSID) (usually the same as your MDN) • Your unlock code (The default unlock code is “111111”) Use the Activation Wizard under the Tools menu (wrench Icon) to enter your unlock code. Type the six-digit number into the field provided and click Next.
  • Page 9 Mobile Connect Basic will then prompt you to enter your Mobile Directory Number (MDN) and Mobile Station ID (MSID). Enter these two numbers into the fields provided. After successful first-time activation the main screen will appear.
  • Page 10 D. Usage counters An overview of the data you have transmitted and received E. Minimize button Minimize Mobile Connect Basic to the Windows® System Tray Select various configuration options, set preferences or F. Tools menu reactivate your modem Notification that your network connection is with a Bell G. Roaming indicator partner network (roaming rates will apply) Note: To disable roaming and only connect to the Bell Mobility network, select Home Only in the Roaming Selection entry in the Tools Menu.
  • Page 11 Connect will initialize, scan for your Turbo Stick, and the main program window will appear. When Mobile Connect runs, it will check if your Turbo Stick has been activated on the Bell network. The Turbo Stick will attempt to auto-activate if necessary, or prompt you for your phone number and unlock code for a manual activation. You can also start the Activation Assistant manually under the Tools menu. The Turbo Stick must be activated and in an area with network coverage to operate on the Bell Mobility high speed data network.
  • Page 12 Graphically illustrated network signal status indicator Indicates the availability of the network and status of C. Status display current network connection An overview of the data you have transmitted and received D. Usage counters E. Minimize button Minimize Mobile Connect to the System Tray F. Tools menu Select various configuration options and set preferences Notification that your network connection is with a Bell G. Roaming indicator partner network (additional roaming charges will apply) To connect to the Internet, click the Connect button on the Mobile Connect main program window. To disconnect, click the Disconnect button. To download the full Mobile Connect user manual or software updates, please visit bell.ca/mobileconnect...
  • Page 13: Hardware Overview

    Hardware overview Your Turbo Stick 1. Protective cap 2. LED indicator 3. External antenna connector 4. MicroSD slot 5. USB connector Your new Turbo Stick must be handled with care to ensure reliable operation. The following handling guidelines are recommended: • D o not apply adhesive labels to the Turbo Stick; they may cause the Turbo Stick to overheat and may alter the performance of the antenna. • T he USB connector should plug easily into your computer’s Type A USB port. Forcing the Turbo Stick into a port may damage the connector.
  • Page 14 Inserting and removing the 3G Turbo Stick from your computer The Turbo Stick can be inserted or removed from your computer at any time. As an external device, the Turbo Stick is vulnerable to damage during transport. It is recommended that you remove and securely store it when transporting your computer. To insert your Turbo Stick: 1. Remove the protective cap from the Turbo Stick. 2. I nsert the Turbo Stick into the USB port. Do not forcibly insert the Turbo Stick, as this may damage both the Turbo Stick and the USB port.
  • Page 15: Inserting And Removing A Microsd Card

    Inserting and removing a microSD card The Turbo Stick is equipped with removable memory storage. This feature gives you the ability to store data simultaneously to an external drive without the need for another flash drive. A microSD card (sold separately) is required to take advantage of the memory storage feature. It is recommended that the Turbo Stick be unplugged when inserting or removing a microSD card. Inserting a microSD card: 1.
  • Page 16 Saving files to microSD The process of saving files to the microSD memory card on your Turbo Stick is similar to saving files to any external flash drive on your computer. Saving files from an application: 1. I nsert the Turbo Stick into your computer’s USB port. 2. T he computer will detect new hardware and the Unplug/Eject icon will appear in the taskbar. 3. Go to File > Save As. 4. C lick the down arrow within the Save in box to view the contents of the pull-down menu.
  • Page 17: Troubleshooting

    Turbo Stick is not • U se a USB extension cable to ensure good connection. recognized by the • T he driver installation may have been corrupted, refer to computer bell.ca/mobileconnect for additional troubleshooting tips. Bell core network or Bell • S ervice may not be available in your location. Relocate the high speed network does computer to a different area. Coverage maps are available at bell.ca/coverage not show in the status display • T he network may be unavailable due to maintenance. Try the...
  • Page 18 You may also contact Bell Wireless Data Support at: 1 877 DATA-123 (1 877 328-2123) Speeds may vary with your technical configuration, Internet traffic, server, environmental conditions © or other factors. Novatel Images: 2009. Novatel Wireless, Inc. All rights reserved. Ovation, Novatel Wireless and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc. Designed in the United States of America.

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