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Novatel Wireless / Anette Farrel
9645 Scranton Road, Ste 205
San Diego, CA 92121
Phone: 619-993-3058
TITLE: QRG U679 Bell
P/N: 90026502
ECO: 11405
VERSION TRACKING
Rev 1 - 7/15/11 - Lynn Ford - INITIAL RELEASE
FILES
90026502 R1 MASTER QRG U679 Bell.indd
90026502 R1 PRINT QRG U679 Bell.pdf
90026502 R1 VIEW QRG U679 Bell.pdf
FONTS:
BellSli Family
LINKS:
Embeded
*See also Links Folder
COLORS: CMYK 4/4
SIZE:
Bleed
246.35 mm x 126.35 mm (9.7" x 4.97")
Trim
240 mm x 120 mm (9.45" x 4.73")
Finished
120 mm x 120 mm (4.73" x 4.73")
MATERIAL/FINISH:
70# Book or 105 gsm throughout
Binding:
Staple
Finish:
Gloss Oil Varnish
Assemble as shown, French pages 'upside down' so booklet
can be read correctly from both covers
Getting started guide
Turbo Stick
LTE
®
Novatel Wireless™ U679

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Summary of Contents for Bell Novatel Wireless U679

  • Page 1 240 mm x 120 mm (9.45” x 4.73”) Finished 120 mm x 120 mm (4.73” x 4.73”) FILES MATERIAL/FINISH: 70# Book or 105 gsm throughout 90026502 R1 MASTER QRG U679 Bell.indd Binding: Staple 90026502 R1 PRINT QRG U679 Bell.pdf Finish: Gloss Oil Varnish 90026502 R1 VIEW QRG U679 Bell.pdf...
  • Page 2: Table Of Contents

    Inserting your Bell SIM card ........
  • Page 3: Account Requirements

    Account Requirements Before installing your Turbo Stick, please ensure you have the following: • A Bell wireless account with a Mobile Internet plan. (If you don’t have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) •...
  • Page 4: System Requirements

    RAM Memory 128 MB Disk Space 100 MB MACINTOSH Operating System Mac OS ® X 10.4.11, 10.5, 10.6 USB Port Type A, v1.1 supported; v2.0 high speed recommended RAM Memory 128 MB Disk Space 100 MB For more information visit www.bell.ca/mobileconnect...
  • Page 5: Inserting Your Bell Sim Card

    Inserting your Bell SIM card Your Turbo Stick requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase, please insert it now, as described below. 1. Open the protective cover. Look for a small divot at the end of the back panel closest to the USB connector, into which you can insert a fingernail.
  • Page 6: Preparing Your Computer For Installation

    Preparing Your Computer for Installation Mobile Connect from Bell is a program that allows you to set up and manage your wireless connections over the Bell network. Mobile Connect for Windows and Macintosh is pre-loaded onto your Turbo Stick and can be installed directly from it to your computer –...
  • Page 7: Installing Mobile Connect For Windows

    If the auto install fails to start, remove your Turbo Stick and use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect before inserting your Turbo Stick, or you can manually install the software from your Turbo Stick by: 1.
  • Page 8 Follow the InstallShield ® Wizard, it will guide you through the process of installing the Mobile Connect application. Use the “Next” and “Back” buttons to navigate through the installation steps. To continue the installation, you must read and accept the terms of the License Agreement. The installation process may take several minutes to complete with no progress shown on the progress bar –...
  • Page 9: Installing Mobile Connect For Macintosh

    Installing Mobile Connect for Macintosh Insert your Turbo Stick into an available USB port on your computer. Do not forcibly insert the device as this may damage both the device and the port. Your Turbo Stick automatically powers on when inserted. Your Turbo Stick will appear as a CD-ROM drive on your desktop.
  • Page 10 If your Turbo Stick was removed during installation, reinsert. Do not forcibly insert the device as this may damage both the device and the USB port. You may be prompted to set your network preferences for this new network interface. Click “Network Preferences” and then select “Apply” to continue and finish the installation.
  • Page 11: Starting Mobile Connect

    You may configure the settings using the Tools Menu, or click “Connect” to connect to the Internet. When Mobile Connect runs, it will check if your Turbo Stick and account have been activated on the Bell network. Your Turbo Stick must be activated, and in an area with network coverage, to operate on the Bell Mobility high-speed data network.
  • Page 12: Using Your Turbo Stick

    LTE or HSPA Turbo Stick. Check your SMS Messaging Window often for updates and information from Bell. NOTE: Bell administrative SMS messages are free to receive. Additional charges may apply for other SMS messages sent or received. Visit www.bell.ca/text for more information.
  • Page 13: How Much Data Do I Need

    How much data do I need? The chart below shows the approximate data usage for typical data transaction. * LIGHT USER MEDIUM USER HEAVY USER VERY HEAVY USER (UP TO 500MB) (UP TO 1GB) (UP TO 3GB) (UP TO 5GB) 12,800 emails with 26,200 emails with 78,600 emails with...
  • Page 14 History Manager) is for the data solely used on that computer. For more accurate total usage amounts when using multiple computers with your Turbo Stick, please login to www.bell.ca/mybell to view your unbilled data usage (excludes current data session and data used in the last 24 hours).
  • Page 15: Hardware Overview

    ➋ ➍ ➌ ➊ LED indicator: This indicates the device is connected to a Bell LTE or 4G network; it also indicates when the device has an error or has no service available. (See LED Status on page 19.) ➋ USB connector: This connects to your computer through a Type A USB port.
  • Page 16 Hardware overview (continued) Your new Turbo Stick must be handled with care to ensure reliable operation. The following handling guidelines are recommended: • Do not apply adhesive labels to your Turbo Stick; this may cause your Turbo Stick to overheat and may alter the performance of the antenna. •...
  • Page 17: Inserting And Removing Your Turbo Stick From Your Computer

    Inserting and removing your Turbo Stick from your computer Now that the Mobile Connect software is installed on your computer, your Turbo Stick can be inserted or removed at any time. As an external device, your Turbo Stick is vulnerable to damage during transport.
  • Page 18 1. End your data session by selecting Disconnect from Bell Mobile Connect 2. Exit Bell Mobile Connect and gently grip the Turbo Stick on both sides and pull straight out to avoid damaging the USB connectors.
  • Page 19: Unblocking A Sim Card

    PUK code. If you fail to enter the correct code within the allowed number of attempts, it will be necessary to replace the SIM card. The PUK is available through eCare at www.bell.ca/mybell or by calling Bell Client Care.
  • Page 20: Troubleshooting

    Troubleshooting Below is a list of indicator lights and common error messages and possible solutions regarding the use of your Turbo Stick. LED COLOUR STATUS DESCRIPTION Blue Solid The modem is connected to the LTE network. Blinking LTE network detected. Green Solid The modem is connected to the 4G network.
  • Page 21 The SIM card may be missing or incorrectly inserted. Remove your Turbo Stick and SIM card and carefully reinsert. Refer to “Inserting your Bell SIM card” on page 4. Your computer may not have the correct hardware drivers for your Turbo Stick. Remove your Turbo Stick, uninstall the software, and reinstall.
  • Page 22 If trying to use a mobile connection: • ensure that the Mobile tab is selected • ensure that the Turbo Stick is properly inserted No Bell partner networks are within range, check Wi-Fi or mobile network coverage in your area.
  • Page 23 • If you have access to the Internet, check the troubleshooting information www.bell.ca/troubleshooting. The latest version of Mobile Connect is available at www.bell.ca/mobileconnect. • If the above actions do not resolve your issue, contact Bell Client Care and have the following information ready: • Computer operating system being used •...
  • Page 24 Federal Communications Commission Notice (FCC United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003.
  • Page 25 The exposure standard for wireless devices including mobile USB Modems and wireless modems uses a unit of measurement known as the Specifi c Absorption Rate, or SAR. Tests for SAR are conducted using standard operating positions reviewed by the FCC with the device under test transmitting at its highest certifi...
  • Page 26 This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem might adversely affect communications. Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal refl...
  • Page 27 In the interest of improving internal design, operational function, and/or reliability, Bell reserves the right to make changes to the products described in this document without notice. Bell does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 28 NOT occur through the Unlimited Mobile Browser. You will be charged for data transport usage in addition to the monthly charge for the browser. We encourage you to minimize these charges by subscribing to an appropriate price plan or feature. Visit www.bell.ca or call 1-888-4-MOBILE to subscribe.

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