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APPENDIX A
Troubleshooting
Problem
Nothing appears on the screen.
The video image is not clear.
The screen is dark.
The MOTION DETECTION function is
not working
The WDR function is not working
Colors are not quite right.
The Day&Night function doesn't work.
APPENDIX A: TROUBLESHOOTING
Solution
- Check the power connections.
- Check the video cable connections.
- Ensure that the lens mode is set to DC (VIDEO).
- Clean the lens with a soft, clean cloth.
- Adjust the monitor screen for room lighting conditions.
- Move the camera if necessary.
- Adjust the contrast feature of the monitor.
- If you have an intermediate device, set the 75Ω /Hi-Z properly, and check the
terminals.
- Is "MOTION DETECTION" mode turned on?
- Is the MD Sensitivity set too low? Increase the sensitivity.
- Check the setting of the MD AREA.
- Is the WDR level too low?
- Is the AE Mode set to MANUAL? WDR is disabled in MANUAL exposure mode.
- Is the camera facing directly into sunlight or fluorescent light?
- Is the auto iris lens is being used?
- Check the connection of the lens connector cable.
- Is the AGC (EXPOSURE menu) set to OFF? The Auto Day&Night Function doesn't
work if the AGC is OFF.
High Performance CCTV Dome Camera User Manual
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