Troubleshooting Flowchart - Toshiba 710CDT Maintenance Manual

2.2

Troubleshooting Flowchart

Use the flowchart shown in Figure 2-1 as a guide to determine which troubleshooting proce-
dures to execute. Before proceeding through the flowchart steps:
Ask the user if a password is registered and, if it is, ask him or her to enter the pass-
word. If the user has forgotten the password, connect the printer port wraparound
board (F31PRT), then turn the POWER switch on. The computer will override the
password function by erasing the current password.
Verify with the customer that Toshiba MS-DOS or Toshiba Windows
on the hard disk. Non-Toshiba operating systems can cause the computer to malfunc-
tion.
Make sure all optional equipment is disconnected from the computer.
Make sure the floppy disk drive is empty.
2 - 2
Figure 2-1 Troubleshooting flowchart (1/2)
®
95 is installed
710CDT/720CDT