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Swecoin TTP 2000 Service Manual

Kiosk printer
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TTP 2000 Kiosk Printer
Service Manual
Publ. No.: 10xxxx, Ed. A, January 12, 2007

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  • Page 1 TTP 2000 Kiosk Printer Service Manual Publ. No.: 10xxxx, Ed. A, January 12, 2007...
  • Page 2 However, if you discover any errors or omissions, or if you wish to make suggestions for improvements, you are welcome to send your comments to us. Swecoin AB disclaims any liability resulting from the use of this information and reserves the right to make changes without notice.

  • Page 3: Table Of Contents

    Cleaning the print head .................15 Firmware......................15 6 Repair...........................17 Printhead .......................17 Presenter rollers ....................18 Presenter table ....................20 Cutter......................21 Platen ......................23 Presenter drive rollers ...................25 Control board....................25 Motors......................27 Sensor board, Paper-out ................30 7 Adjustments ........................32 8 Replacement parts......................33 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 4: Register Now

    To register as a subscriber, either visit our web site http://www.swecoin.se to fill in your subscription request, or send e-mail to bulletins@swecoin.se. Enter the text Subscribe bulletins as the subject. Do not enter any text in the message area. Registration date (for your own records): REVISION HISTORY Edition A: .

  • Page 5: Introduction

    Introduction INTRODUCTION 1.1 About this manual This manual contains information required to repair the TTP 2000 printers. 1.2 Updating This manual will be updated as, from time to time, printer functions and features may be added or amended. You will always find the latest edition on our web site (http://www.swecoin.se).

  • Page 6: Product Presentation

    Product presentation PRODUCT PRESENTATION The TTP 2000 series are kiosk printers for 58 to 82.5 mm paper using direct thermal printing. It has integrated guillotine cutter, looping presenter with built in retract and retain function, and control board. The print speed is 150 mm per second, and the presenting speed 300 mm/s to ensure high throughput.
  • Page 7 Retracts are reported to the driver so any remaining data for that printout can be deleted. Retract to wastebasket Figure 2 The Swecoin looping presenter 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 8: Controls

    In black mark mode, the page will be synchronized with the black mark. • Press and hold while turning on the power, or while opening and closing the printhead to print a self-test printout. See page 11. TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 9 If the green indicator lights up but the yellow status indicator stays off, this indicates problems with the 5V generation. This signaling is disabled by default. It can be disabled/enabled by setting parameter p52 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 10: Installation

    The paper guide selects if the printer should use 58, 60, 80, or 82.5 mm paper width. The printer senses what paper guide is fitted and adjusts to it automatically. The TTP 2000 printers are delivered without paper guide fitted.

  • Page 11: Making A Test Printout

    2. Hold the FF-button pressed while lowering the head and hold it pressed while an auto load of paper is done 3. Release the button and a self-test printout will be printed 4. The printer exits self-test mode and goes on-line 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 12: Clearing Paper Jams

    1. Press the green release lever toward the rear of the printer. 2. Lift the head. Figure 5. Opening the printhead 3. Remove any paper trash and close the printhead. Figure 6. Remove paper trash TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 13: Default Parameter Settings

    If a customer demands a specific parameter setup, load those parameters to the printer as a last step of the service. Parameters can be set with utility programs available on www.swecoin.se 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 14: Maintenance

    Might be caused by erroneous data sent from the host. printed, or any kind of strange Check validity of transferred data. printer behavior. • Check handshaking setup. • Check interface cable. Table 1. Faultfinding TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 15: Cleaning The Print Head

    If you need to upgrade firmware in the future, the kiosks can be spread over a vast area and upgrade can become very expensive. Fetch the firmware from the Swecoin web site http://www.swecoin.se. There you will also find a loader program (Windows™ software) facilitating the loading of the firmware into the printer.
  • Page 16 6) Select boot file (1816-xxx.bin), and application file (1814-xxx.bin) 7) Press the load button 8) When loading is complete, remove the jumper from JMP1, and load fonts and set up parameters using for example the TTP editor. TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 17: Repair

    Use a thin bladed flat screwdriver to pry the connector out from the socket and lift out the printhead. CAUTION! — NEVER pull the cable to loosen the connector. This will destroy the thin leads of the cable! 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 18: Presenter Rollers

    Make a self test printout to verify that the new printhead works as it should. See also “Adjustments”. 6.2 Presenter rollers 6.2.1 Disassembly Remove the rear roller guide by pressing the tabs inwards and lifting it up. TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 19 Lubricate the rollers on both sides where the shaft enters the hole in the rollers. CAUTION! – The groves and forks should not be lubricated. If they are the retract function of the printer may fail. 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 20: Presenter Table

    Lift the presenter table straight up to remove it. 6.3.2 Replacement Make sure the tabs of the cutter blade passes the rear edge of the table, press it down and tighten the four screws. TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 21: Cutter

    Insert the blade in the slots of the cutter linkage. Tilt the blade backwards gently and turn the cogwheel so that the blade goes down. Make sure that the tab on the blade enters the hole in the control board. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 22 Use a flat screwdriver to keep the spring that rests on the blade in place, and remove the blade. Move the screws to the new blade and install it into the printhead module. Tighten the screws. TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 23: Platen

    6.5 Platen 6.5.1 Removal Press the plastic bearing together with your fingertips while lifting the platen with one finger. Repeat the above on the other side and lift out the platen and the plastic scraper. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 24 Put the scraper and bearings onto the platen and enter the package into the slots in the side-plates of the printer. Press firmly downwards until the bearings jumps in place with an audible click. TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 25: Presenter Drive Rollers

    Lubricate the ends of the roller with Vaseline spray before putting the roller back. 6.7 Control board 6.7.1 Removal Put the printer on it’s front and loosen the four screws holding the bottom plate. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 26 REASSEMBLY Route the black printhead cable around the capacitor (thin arrow) and clamp it under the yellow component (wide arrow). This ensures that the cutter link does not hit the cable when it moves. TTP 2000 Kiosk Printer–Service Manual 0701...

  • Page 27: Motors

    6.8.1 Presenter and platen motor Remove the two nuts and the brass hub using a 5 mm spanner. Lift the motor assembly out from the printer and remove the motor you are to replace. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 28 Press the cables in under the motors so they are out of the way from moving parts. Apply Vaseline to the cutter link and cogwheels. TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 29 Repair 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 30: Sensor Board, Paper-Out

    Disconnect the cable using a thin-bladed screwdriver. CAUTION! — NEVER pull the cable to loosen the connector. This will destroy the thin leads of the cable! Remove the four nuts holding the board using a 5 mm spanner. REASSEMBLY TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 31 Repair Put the parts together in the reverse order. Before tightening the screws, put the printer on a flat surface and press it down while tightening the screws. 0701 TTP 2000 Kiosk Printer–Service Manual...

  • Page 32: Adjustments

    Adjustments ADJUSTMENTS Tolerances in the mechanical design of the Swecoin TTP 2000 are set so that only a minimum of adjustments is required: 1) The position of the print line of the thermal printhead was adjusted in the factory. If the printhead is replaced, this adjustment should be verified, and perhaps readjusted.

  • Page 33: Replacement Parts

    2. Parts that are considered as not being worn by normal printer use are not replacement parts, for example the printer chassis. Should you require any of these "non-replacement parts", contact Swecoin for advice. Other price and delivery conditions may apply for non-coded items.
  • Page 34 Replacement parts This page is intentionally left blank. TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 35 103140 Cover Plate Assy Pcs. 103142 Guide Pcs. 103144 Spacer M2x35.0 Pcs. 103145 Spacer M2x40.0 Pcs. 103146 Side Plate Pcs. 104399 Thermal Printhead with connector Pcs. 103273 Sensor board Assy TTP 2000-80, PCA Pcs. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 36 = Apply on thread: Loctite 243 Threadlocker, medium strength, removable, and oil tolerant 103650 = Vaseline spray 104237 Print motor TOF/BM/sensor Cutter motor Presenter motor Sensor, outer Sensor, inner Printhead Figure 7. Exploded view, TTP 2000 TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 37 Pcs. 103845 Label TTP 2030 Pcs. 104029 Bearing, Platen Pcs. 104030 Bearing, Feed Roller Pcs. 104032 Cutter blade, fixed Pcs. 104097 Compression Spring 0.5x5x9.98 Pcs. Not shown 103848 Complete packaging for TTP 20x0 Pcs. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 38 = Apply on thread: Loctite 243 Threadlocker, medium strength, removable, and oil tolerant 103650 = Vaseline spray 104237 Print motor TOF/BM/sensor Cutter motor Presenter motor Sensor, outer Sensor, inner Printhead Figure 8. Exploded view, TTP 2000 TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 39 Replacement parts This page is intentionally left blank. 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 40 Diagrams DIAGRAMS TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 41 Diagrams 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 42 Diagrams TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 43 Diagrams 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 44 Diagrams TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 45 Diagrams 0701 TTP 2000 Kiosk Printer–Service Manual...
  • Page 46 Diagrams TTP 2000 Kiosk Printer–Service Manual 0701...
  • Page 47 Diagrams 0701 TTP 2000 Kiosk Printer–Service Manual...

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