Customer Assistance Offices (U.s. And Canada) - Cadillac 2011 Escalade Owner's Manual

See Customer Assistance Offices
(U.S. and Canada) on page 13 5 or
Customer Assistance Offices
(Mexico) on page 13 5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Cadillac encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Canadian Cadillac Customer
Communication Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112
Overseas
Please contact the local General
Motors Business Unit.
I n f o r ma t i o n P r o v i d e d b y :
Customer Information
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: cac.cadillac@gm.com.
13-5