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Bull ESCALA PL860T/R Removal And Replacement Procedures

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ESCALA PL860T/R Removal
and Replacement Procedures
REFERENCE
86 A1 88FA 01

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Summary of Contents for Bull ESCALA PL860T/R

  • Page 1 ESCALA PL860T/R Removal and Replacement Procedures REFERENCE 86 A1 88FA 01...
  • Page 3 ESCALA ESCALA PL860T/R Removal and Replacement Procedures Hardware May 2009 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 88FA 01...
  • Page 4 Quoting of brand and product names is for information purposes only and does not represent trademark misuse. The information in this document is subject to change without notice. Bull will not be liable for errors contained herein, or for incidental or consequential damages in connection with the use of this material.

  • Page 5: Table Of Contents

    Contents Safety notices ....... . . v Chapter 1. Removing and replacing FRUs ..... 1 Battery .
  • Page 6 Power Systems: IBM Power 550 Express (8204-E8A and 9409-M50) removal and replacement procedures...

  • Page 7: Safety Notices

    Safety notices Safety notices may be printed throughout this guide: v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to people. v CAUTION notices call attention to a situation that is potentially hazardous to people because of some existing condition.
  • Page 8 CAUTION: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following information: laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. (C030) Power and cabling information for NEBS (Network Equipment-Building System) GR-1089-CORE The following comments apply to the IBM servers that have been designated as conforming to NEBS...

  • Page 9: Chapter 1. Removing And Replacing Frus

    Chapter 1. Removing and replacing FRUs Use these procedures to remove and replace failing parts. Before you begin a replacement, perform these tasks: 1. If you are performing a replacement procedure that might put your data at risk, ensure, if possible, that you have a current backup of your system or logical partition (including operating systems, licensed programs, and data).

  • Page 10: Battery

    Attention: Failure to follow the step-by-step sequence for FRU removal and installation may result in FRU or system damage. Use the following precautions whenever you handle electronic components or cables. v The electrostatic discharge (ESD) kit and the ESD wrist strap must be used when handling logic cards, SCMs, MCMs, electronic boards, and disk drives.
  • Page 11 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure.
  • Page 12 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 13 Remove the fans 1. While squeezing the latch (A), reach through the hole of the fan and pull the fan out of the fan cage. 2. Repeat these steps until all system fans are removed from the fan cage. Remove the air baffles Grasp the air baffles and pull them out of the fan cage.
  • Page 14 Remove the fan cage 1. Loosen the two retaining thumbscrews (A) that secure the fan cage to the system board. 2. Lift the fan cage (B) up and out of the enclosure. Remove the time-of-day battery Remove the time-of-day battery (A) from the system backplane.
  • Page 15 Install the time-of-day battery Install the time-of-day battery (A) in the slot on the system backplane. Install the fan cage 1. Lower the fan cage (A) into its location on the system board, aligning the locator pins through the holes. 2.
  • Page 16 Install the air baffles 1. Lower the air baffles into their location in the fan cage. 2. Push down on the air baffles until they lock into place. Install the fans 1. Lower the fan into its location in the fan cage.
  • Page 17 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 18 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Power on the system.
  • Page 19 Restore network connectivity The installed service processor must connect to the network to be accessible from the HMC. How will the IP address of the service processor be managed? Obtain an IP address Configure a static IP automatically from a address DHCP server Go to step 19.
  • Page 20 Access the ASMI The Advanced System Management Interface (ASMI) is the interface to the service processor that is required to perform general and administrator-level service tasks, such as reading service processor error logs, reading vital product data, setting up the service processor, and controlling the system power. The ASMI may also be referred to as the service processor menus.
  • Page 21 Restore service processor settings Set the system name. The system name can be changed to any valid ASCII string. It does NOT have to follow the initialized MachineType-Model#-Serial# format. To change the system name, do the following: 1. In the navigation area of ASM, expand System Configuration. 2.

  • Page 22: Cache Battery Pack

    Restore service processor settings 1. Reset any service processor settings that you may have set using operating system commands. You recorded these settings at the beginning of this procedure. 2. If you choose to reset the HMC access password, do the following: a.
  • Page 23 Ensure that the cache battery pack is in an error state To force the cache battery pack into an error state in order to prevent possible data loss, do the following on the system or partition containing the adapter: 1. Be sure that you are signed on to the system with at least service level authority. 2.
  • Page 24 Displaying rechargeable battery information To force the cache battery pack into an error state (to prevent possible data loss), do the following steps: 1. Navigate to the IBM SAS Disk Array Manager by using the following steps: v At the command prompt, type smit, and press Enter. v Select Devices.
  • Page 25 Force the cache battery pack into an error state To force the cache battery pack into an error state (to prevent possible data loss), do the following steps: 1. Run the iprconfig utility by typing iprconfig. 2. Select Work with disk unit recovery. 3.
  • Page 26 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 27 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 28 Stop removing the cache battery pack The flashing LED indicates that there is cached data on the battery that has not been saved. This data will be lost if the battery is removed at this time. Please complete this service procedure without replacing the battery, then retry it to ensure all cache data is saved before the battery is replaced.
  • Page 29 Install the cache battery pack Note: Ensure that the cache battery pack is disconnected for at least 15 seconds before connecting the new battery. This is the minimum amount of time needed for the card to recognize that the battery has been replaced.
  • Page 30 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.

  • Page 31: Control Panel

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Close the back door Close the back rack door on the unit you are servicing. Go to Verifying a repair. Control panel Use this procedure to service the control panel.
  • Page 32 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation,...
  • Page 33 Remove the control panel 1. Release the control panel by pressing the release tab (A) to the left. 2. Grasp the edges of the control panel and pull it partially out of the bay. 3. Disconnect the control panel cables (B) from the control panel.
  • Page 34 Install the front cover 1. Position the cover on the front of the system unit so that the two thumbscrews (C) align with the screw holes on the front of the system unit (A). 2. Push the cover release latches (B) in the direction of the arrows to attach the cover to the front of the system unit as shown in the following figure.

  • Page 35: Disk Drive

    Disk drive Use this procedure to replace the disk drive. Your system can be powered off or powered on when you replace the disk drive. Do one of the following: If the operating system is not running, or if the disk drive to be replaced is in the AIX or Linux root volume group (rootvg) and it is not protected with either a Redundant Array of Independent Disks (RAID) or mirroring, use the procedure for replacing the disk drive with the power off.
  • Page 36 Remove the disk drive as a resource: 1. Log in as root user or use CE Login. 2. At the command line, type diag and press Enter. 3. Press Enter to continue. 4. On the Function Selection display, select Task Selection.
  • Page 37 Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation, and so on.

  • Page 38: Replacing The Disk Drive Using Linux

    Install the disk drive: 1. Support the bottom of the disk drive as you align it with the guide rails in the system unit. Do not hold the disk drive by the handle. 2. Slide the disk drive into the system until it stops.
  • Page 39 3. Select Analyze log. Press Enter. The Kernel Messages Log display is shown. Kernel Messages Log Select one of the following: 1. View most recent ipr error messages 2. View ipr error messages 3. View all kernel error messages 4. View iprconfig error messages 5.
  • Page 40 Display Hardware Status Type option, press Enter. 1=Display hardware resource information details OPT Name PCI/SCSI Location Description Status --- ------ -------------------------- ------------------------- ---------------- 0000:01:01.0.0/ PCI-X SCSI Adapter Operational 0000:41:01.0.1/ PCI-X SCSI Adapter Operational 0000:41:01.0.1/0:3:0 Physical Disk Active 0000:41:01.0.1/0:4:0 Physical Disk Active 0000:41:01.0.1/0:8:0 Physical Disk...

  • Page 41: Removing The Disk Drive

    Removing the disk drive 1. From the IBM Power RAID Configuration Utility display, select Work with disk unit recovery. Press Enter. 2. From the Work with Disk Unit Recovery display, select Concurrent remove device. Press Enter. A Concurrent Device Remove display is shown, similar to the following display. Concurrent Device Remove Choose a single location for remove operations 1=Select...

  • Page 42: Replacing The Disk Drive

    Attention: v Attach a wrist strap to an unpainted metal surface of your hardware to prevent electrostatic discharge (ESD) from damaging your hardware. v When using a wrist strap, follow all electrical safety procedures. A wrist strap is for static control. It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment.
  • Page 43 5. From the Work with Disk Unit Recovery display, select Concurrent add device. Press Enter. A Concurrent Device Add display similar to the following is shown. Concurrent Device Add Choose a single location for add operations 1=Select OPT Name PCI/SCSI Location Description Status --- ------ -------------------------- ------------------------- -----------------...

  • Page 44: Replacing The Disk Drive Nonconcurrently

    Replacing the disk drive nonconcurrently Use this procedure to remove and replace a disk drive nonconcurrently. Power off the system and remove the power cords The component will not be serviced concurrently. If this system is powered on, power it off before continuing.
  • Page 45 Remove the disk drive: 1. Unlock the disk drive handle (A) and pull the disk drive out toward you as shown. 2. Support the bottom of the disk drive as you slide it out of the system or expansion unit. Do not hold the disk drive by the handle.

  • Page 46: Rebuilding Data On A Replacement Disk Drive Using Linux

    If you removed the power cords, reinstall the power cords for all of the power supplies. Go to Verifying a repair. This completes this procedure. Rebuilding data on a replacement disk drive using Linux Use this procedure to rebuild data on a replacement disk drive. To rebuild data on the replacement disk drive, complete the steps listed here.
  • Page 47 Access the unit by: 1. Open the front rack door. 2. Loosen the thumbscrew (A) on the right side of the cover. 3. Slide the cover to the right and remove it from the system unit slot (B). To recover any data that might be lost when a disk drive is replaced you must know if the disk drive has data protection.
  • Page 48 Determine if the failing disk drive is parity protected: Note: An ASP with a status of Unprotected might contain disk drives that are device parity protected. Check the status of the failing disk drive for one of the following: DPY/Active DPY/Failed DPY/HDW Failure DPY/Degraded...
  • Page 49 Note: Performing a backup is a customer task. Refer to The suspended mirrored pair of the failing drive has also the system’s Operations Guide for instructions. failed and must be replaced. Perform a backup of the data in the failing ASP. Go to step 9 to replace the failing mirrored disk.
  • Page 50 Loosen and pull out on the thumbscrew B to release the disk-drive bezel C from the disk drive, as shown in the graphic. Continue with the next step. Install the bezel on the new disk drive: 1. Find the package that contains the new disk drive.
  • Page 51 1. Return to the console and wait until the Concurrent Maintenance Results display is shown. Press F12. 2. The physical locations you entered in step 6 of this procedure might still appear on the display. If not, retype the physical location where you will be installing the new disk drive. 3.
  • Page 52 Restore the data on the replacement disk drive from the latest backup available. Note: Performing a restore is a customer task. Refer to the system’s Operations Guide for instructions. 1. Select Rebuild disk unit data on the Work with Disk unit recovery display. Press Enter. 2.

  • Page 53: Disk Unit Backplane

    22. Go to Verifying a repair. This completes this procedure. Disk unit backplane Use this procedure to service the disk unit backplane. Note: If your system supports internal DASD sharing, see Internal DASD sharing on model 8204–E8A, 8203–E4A, 9407–M15, 9408–M25, or 9409–M50. Power off the unit Power should be removed from the unit containing the disk unit backplane.
  • Page 54 Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation, and so on.
  • Page 55 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 56 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 57 Remove the air baffles Grasp the air baffles and pull them out of the fan cage. Remove the fan cage 1. Loosen the two retaining thumbscrews (A) that secure the fan cage to the system board. 2. Lift the fan cage (B) up and out of the enclosure.
  • Page 58 Disconnect the cables, if any, from the back of the disk drive backplane 1. Media device cable connector (A) can remain connected. 2. Squeeze the media device cable connectors (B) and (C)as shown and disconnect them from their connector sockets on the disk unit backplane.
  • Page 59 Remove the disk unit cage 1. Rotate the handles outward in the direction shown to release the disk unit cage. 2. Slide the disk unit cage out of the system unit. Install the disk unit cage 1. Slide the replacement disk unit cage into the system until you feel it lock.
  • Page 60 Install the media device 1. Connect the cable to the back of the media device (A). 2. Push the media device (A) into the system unit until you feel the latches (B) lock. Install the disk units and fillers 1. Slide the disk units back into the disk unit cage.
  • Page 61 Connect the cables, if any, to the back of the disk unit backplane 1. Media device cable (A) does not need to be touched. 2. Connect the media device cables (B) and (C) to their connectors on the disk unit backplane.
  • Page 62 Install the air baffles 1. Lower the air baffles into their location in the fan cage. 2. Push down on the air baffles until they lock into place. Install the fans 1. Lower the fan into its location in the fan cage.
  • Page 63 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 64 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Install the control panel 1. Carefully slide the control panel partially into the control panel bay. 2. Connect the control panel cables (A) to the control panel.
  • Page 65 Install the front cover 1. Position the cover on the front of the system unit so that the two thumbscrews (C) align with the screw holes on the front of the system unit (A). 2. Push the cover release latches (B) in the direction of the arrows to attach the cover to the front of the system unit as shown in the following figure.

  • Page 66: External Cables

    Go to Verifying a repair. External cables Use this procedure to service the external cables except the service processor cable or SMP cable. Note: When the 8204-E8A is attached to a 7314-G30 the following conditions apply. v If the system firmware levels are equal to or less than EM320_040_031 or EM310_069_048, the system must be powered off before adding or removing 12X channel cables.
  • Page 67 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Disconnect the external cables Label and disconnect the external cables connected to the FRU you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model.
  • Page 68 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 69 Remove the ethernet card 1. Slide the adapter latch (A) in the direction shown to release the ethernet card (B). 2. Carefully grasp the ethernet card by its top edge or upper corners, and pull the card straight out of its connector on the system backplane.
  • Page 70 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 71 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Reconnect the external cables Reconnect the external cables you previously removed, to the FRU you are servicing. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing.

  • Page 72: Fan

    Go to Verifying a repair. Use this procedure to service the fan. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 73 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 74 Determine if the repair can continue concurrently You must determine if the repair can continue concurrently. To continue the repair concurrently, the following conditions must be true: v Air moving devices (AMDs) must already be installed at the other locations. v Each of these AMD units has a green LED and an amber LED.
  • Page 75 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Remove the fan 1. Locate the failing system fan to be replaced. 2. While squeezing the latch (A), reach through the hole of the failing fan and pull the fan out of the fan cage.
  • Page 76 Install the fan 1. Lower the fan into its location in the fan cage. 2. Push down on the fan until it locks into place. Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system.
  • Page 77 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.

  • Page 78: Gx Adapter

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair. GX adapter Use this procedure to service the GX adapter. Power off the unit Power should be removed from the unit containing the GX adapter card. If this unit is powered on, power it off now. Power Systems: IBM Power 550 Express (8204-E8A and 9409-M50) removal and replacement procedures...
  • Page 79 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Disconnect the external cables Label and disconnect the external cables connected to the FRU you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model.
  • Page 80 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 81 Remove the GX adapter card 1. Slide the adapter latch (A) in the direction shown to release the adapter card. 2. Squeeze the latches (B) to release them from the adapter card and rotate them in the direction shown. 3. Gently pull the adapter card straight out of the system.
  • Page 82 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 83 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Reconnect the external cables Reconnect the external cables you previously removed, to the FRU you are servicing. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing.

  • Page 84: Media Device

    Go to Verifying a repair. Media device Use this procedure to service the media device. Power off the unit Power should be removed from the unit containing the media device. If this unit is powered on, power it off now. Disconnect the power cords Disconnect all power cords from the unit you are servicing.
  • Page 85 Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation, and so on.
  • Page 86 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 87 Remove the fans 1. While squeezing the latch (A), reach through the hole of the fan and pull the fan out of the fan cage. 2. Repeat these steps until all system fans are removed from the fan cage. Remove the air baffles Grasp the air baffles and pull them out of the fan cage.
  • Page 88 Remove the fan cage 1. Loosen the two retaining thumbscrews (A) that secure the fan cage to the system board. 2. Lift the fan cage (B) up and out of the enclosure. Remove the media device 1. While pushing the media device release latches (A), grasp the device (B) and begin to pull it out of the system unit.
  • Page 89 Install the media device 1. Connect the cable to the back of the media device (A). 2. Push the media device (A) into the system unit until you feel the latches (B) lock. Install the fan cage 1. Lower the fan cage (A) into its location on the system board, aligning the locator pins through the holes.
  • Page 90 Install the air baffles 1. Lower the air baffles into their location in the fan cage. 2. Push down on the air baffles until they lock into place. Install the fans 1. Lower the fan into its location in the fan cage.
  • Page 91 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 92 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Install the front cover 1. Position the cover on the front of the system unit so that the two thumbscrews (C) align with the screw holes on the front of the system unit (A).

  • Page 93: Memory Dimm

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair. Memory DIMM Use this procedure to service a memory DIMM. Power off the unit Power should be removed from the unit containing the memory DIMM. If this unit is powered on, power it off now. Chapter 1.
  • Page 94 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure.
  • Page 95 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 96 Remove the system processor assembly 1. Move the top of the system processor assembly handles (A) in the direction shown to release the handles. 2. Rotate the system processor assembly handles to the open position (B). 3. Pull the system processor assembly (C) out by the handles.
  • Page 97 Install the memory DIMM 1. Ensure that the connector locking tabs (A) are pushed out in the unlocked position before installing a new memory DIMM. Attention: Memory DIMMs are keyed to prevent a DIMM from being installed improperly. Note the locations of the key tabs within the DIMM connector before attempting to install the DIMM.
  • Page 98 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 99 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair.

  • Page 100: Pci Adapter

    PCI adapter Use this procedure to service the PCI adapter. You may service the PCI adapter concurrently or nonconcurrently. For information on removing and replacing PCI adapters with the power either on or off, see the Model 8204-E8A or 9409-M50 PCI adapters chapter in PCI Adapters. If you are servicing the PCI adapter concurrently, continue with step 4.
  • Page 101 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 102 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 103 Install the PCI adapter 1. Place the adapter, component-side up, on a flat, static-protective surface. 2. Set any jumpers or switches on the adapter as instructed by the adapter’s manufacturer. 3. Carefully grasp the adapter (A) by its top edge, and align the adapter with the expansion slot and its connector on the system backplane.
  • Page 104 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.

  • Page 105: Power Supply

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair . Power supply Use this procedure to service the power supply. Chapter 1. Removing and replacing FRUs...
  • Page 106 Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation, and so on.
  • Page 107 Select an action: Go to step 6 on page This ends the ↓ 100. procedure. Power off the unit Power should be removed from the unit containing the power supply. If this unit is powered on, power it off now. 5.
  • Page 108 Remove the power supply Danger: Do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. 1. Disconnect the power cable (A) from the power supply you are removing. 2.
  • Page 109 Are you doing a concurrent repair? Go to step 10. ↓ Check the LEDs on the power supply You must determine if the new power supply is operational. The new power supply is operational if its LEDs are set as follows: v AC Input - on, not blinking v DC Output - on, not blinking v Fault/Identify - blinking or off...

  • Page 110: Raid Enablement Card

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair. RAID enablement card Use this procedure to service the RAID enablement card. Power off the unit Power should be removed from the unit containing the RAID type D card.
  • Page 111 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure.
  • Page 112 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 113 Remove the base RAID card 1. Push the tab (B) in the direction shown to release the card. 2. Gently pull the card (A) straight out of the enclosure. Install the base RAID card 1. Gently push the card (B) in the direction shown straight into the enclosure.
  • Page 114 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 115 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair.

  • Page 116: Auxiliary Cache Card

    Auxiliary cache card Use this procedure to service the auxiliary cache card. Power off the unit Power should be removed from the unit containing the RAID type V card. If this unit is powered on, power it off now. Open the back rack door Open the back rack door on the unit you are servicing.
  • Page 117 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 118 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 119 Install the daughter RAID card 1. Gently push the card (A) in the direction shown straight into the enclosure. 2. Push the latch (B) in the direction shown to tighten the card into its position. Install the service access cover 1.
  • Page 120 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.

  • Page 121: Slimline Media

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Close the back door Close the back rack door on the unit you are servicing. Go to Verifying a repair. Slimline media Use this procedure to service the slimline media.
  • Page 122 Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation, and so on.
  • Page 123 Select an action: Go to step 6 on page This ends the ↓ 116. procedure. Power off the unit Power should be removed from the unit containing the Slimline media. If this unit is powered on, power it off now. Disconnect the power cords Disconnect all power cords from the unit you are servicing.
  • Page 124 Remove the slimline media device 1. Push the terra cotta plastic retaining tab (A) away from the slimline media device. 2. While depressing the terra cotta plastic retaining tab, grasp the device (B) and pull it out of the system. Install the slimline media device 1.
  • Page 125 Install the front cover 1. Position the cover on the front of the system unit so that the two thumbscrews (C) align with the screw holes on the front of the system unit (A). 2. Push the cover release latches (B) in the direction of the arrows to attach the cover to the front of the system unit as shown in the following figure.

  • Page 126: System Backplane

    System backplane Use this procedure to service the system backplane. Access the ASMI The Advanced System Management Interface (ASMI) is the interface to the service processor that is required to perform general and administrator-level service tasks, such as reading service processor error logs, reading vital product data, setting up the service processor, and controlling the system power.
  • Page 127 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Remove the front cover Note to expansion unit users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, expansion unit users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, rack-specific FRU orientation,...
  • Page 128 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 129 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 130 Remove the fans 1. While squeezing the latch (A), reach through the hole of the fan and pull the fan out of the fan cage. 2. Repeat these steps until all system fans are removed from the fan cage. Remove the air baffles Grasp the air baffles and pull them out of the fan cage.
  • Page 131 Remove the fan cage 1. Loosen the two retaining thumbscrews (A) that secure the fan cage to the system board. 2. Lift the fan cage (B) up and out of the enclosure. Remove the disk unit cage 1. Disconnect the cables from the rear of the disk unit backplane.
  • Page 132 Remove the VPD card Remove the VPD card (B) from the VPD card guide (A) on the planar by pulling the blue handle. Remove the TPMD card if present 1. Push the tab (A) in the direction shown to release the card (B). 2.
  • Page 133 Remove the daughter RAID card, if present 1. Push the latch (A) in the direction shown to release the card. 2. Gently pull the card (B) straight out of the enclosure. Remove the base RAID card, if present 1. Push the tab (B) in the direction shown to release the card.
  • Page 134 Remove all PCI adapters 1. Record the slot number and location of each adapter being removed. 2. Slide the adapter latch (A) in the direction shown to release the adapter (B). 3. Carefully grasp the PCI adapter by its top edge or upper corners, and pull the adapter straight out of its connector on the system backplane.
  • Page 135 Remove the ethernet card 1. Slide the adapter latch (A) in the direction shown to release the ethernet card (B). 2. Carefully grasp the ethernet card by its top edge or upper corners, and pull the card straight out of its connector on the system backplane.
  • Page 136 Remove the PCI adapter dividers 1. Flex the front edge (A) of the PCI adapter divider out of the bracket and toward the rest of the divider. 2. Pull the back edge of the divider away from the retention notches (B) in the system chassis.
  • Page 137 Remove the line cord assembly 1. Remove the screw (A) located on the back of the system chassis. 2. Slide the line cord assembly (B) towards the front of the system to unlock it. 3. Grasp the line cord assembly and pull it out of the system.
  • Page 138 Remove the system backplane 1. Label and disconnect all ethernet cables that are present. 2. Remove the 6 screws (A) as shown in the illustration. 3. Push the system backplane (B) towards the front of the system. 4. Lift the system backplane up and out of the system chassis.
  • Page 139 Install the front processor support 1. Align the pin hole (A) on the front processor support with the chassis guide pin on the system backplane. 2. Insert and tighten the five screws (B) to secure the front processor support. Install the line cord assembly 1.
  • Page 140 Install the middle divider 1. Align the middle system divider (A) in between the front and rear processor supports. 2. Slide the middle system divider down and into place. 3. Insert and tighten the screw (B) to secure the middle system divider. Install the PCI adapter dividers 1.
  • Page 141 Install the system processor assemblies and fillers 1. Rotate the system processor assembly handles (A) to the open position. 2. Align the system processor assembly (B) with the slot in the system frame. 3. Carefully push on the system processor assembly until you feel it lock into place.
  • Page 142 Install the GX adapter card if previously removed 1. Align the adapter card with the expansion slot and its connector on the system backplane. 2. With the latches (A) in the open position, gently push the adapter card straight into the system.
  • Page 143 Install the base RAID card, if previously removed 1. Gently push the card (B) in the direction shown straight into the enclosure. 2. Push the tab (A) in the direction shown to fit the card into its position. Install the daugther RAID card, if previously removed 1.
  • Page 144 Install the TPMD card if previously removed 1. Gently push the card (A) straight into its slot on the system backplane. 2. Push the tab (B) in the direction shown to fit the card into its position. Install the VPD card 1.
  • Page 145 Install the disk unit cage 1. Slide the replacement disk unit cage into the system until you feel it lock. 2. Rotate the handles in the direction shown to secure the disk unit cage. 3. Reconnect the cables on the rear of the disk unit backplane.
  • Page 146 Install the air baffles 1. Lower the air baffles into their location in the fan cage. 2. Push down on the air baffles until they lock into place. Install the fans 1. Lower the fan into its location in the fan cage.
  • Page 147 Install both power supplies 1. While pushing the lever (A) down, carefully slide the power supply into its location in the system. 2. Connect the power cable (B) to the power supply. 3. Repeat these steps to install the other power supply.
  • Page 148 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.
  • Page 149 Install the front cover 1. Position the cover on the front of the system unit so that the two thumbscrews (C) align with the screw holes on the front of the system unit (A). 2. Push the cover release latches (B) in the direction of the arrows to attach the cover to the front of the system unit as shown in the following figure.
  • Page 150 Power on the system. Power on the system. Restore network connectivity The installed service processor must connect to the network to be accessible from the HMC. How will the IP Address of the Service Processor be managed? Obtain an IP Address Configure a static IP automatically from a Address...
  • Page 151 Can you access the service network? ↓ Go to step 60 Access the ASMI The Advanced System Management Interface (ASMI) is the interface to the service processor that is required to perform general and administrator-level service tasks, such as reading service processor error logs, reading vital product data, setting up the service processor, and controlling the system power.
  • Page 152 Restore service processor settings Change the admin user ID’s password when prompted by following these steps: 1. In the navigation area of ASM, expand Login Profile. 2. Select Change Password. 3. Specify the required information, and click Continue. Note: Passwords can be any combination of up to 64 alphanumeric characters. The default password for the administrator ID is admin.
  • Page 153 Restore service processor settings 1. Reset any service processor settings that you may have set using operating system commands. You recorded these settings at the beginning of this procedure. 2. If you choose to reset the HMC access password, do the following: a.

  • Page 154: System Processor Assembly

    Update vital product data If your system is running IBM i and is not managed by the HMC, you must update the load source after replacing the system backplane. To update the load source without using the HMC, do the following: 1.
  • Page 155 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure.
  • Page 156 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 157 Remove the system processor assembly 1. Move the top of the system processor assembly handles (A) in the direction shown to release the handles. 2. Rotate the system processor assembly handles to the open position (B). 3. Pull the system processor assembly (C) out by the handles.
  • Page 158 Remove all of the voltage regulator modules 1. Locate the voltage regulators. You will need to remove all modules. 2. Push the connector tabs (A) out and then down to unlock the module. 3. Pull the module (B) out of the connector. 4.
  • Page 159 Install all memory DIMMs in the new processor assembly 1. Ensure that the connector locking tabs (A) are pushed out in the unlocked position before installing a memory DIMM. Attention: Memory DIMMs are keyed to prevent a DIMM from being installed improperly.
  • Page 160 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 161 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair.

  • Page 162: Tpmd Card

    TPMD card Use this procedure to service the Thermal Management (TPMD) card. Power off the unit Power should be removed from the unit containing the TPMD card. If this unit is powered on, power it off now. Disconnect the power cords Disconnect all power cords from the unit you are servicing.
  • Page 163 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 164 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 165 Install the TPMD card 1. Gently push the card (A) straight into its slot on the system backplane. 2. Push the tab (B) in the direction shown to fit the card into its position. Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system.
  • Page 166 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.

  • Page 167: Voltage Regulator Module

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair. Voltage regulator module Use this procedure to service the voltage regulator module. Power off the unit Power should be removed from the unit containing the voltage regulator module.
  • Page 168 Disconnect the power cords Disconnect all power cords from the unit you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure.
  • Page 169 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 170 Remove the system processor assembly 1. Move the top of the system processor assembly handles (A) in the direction shown to release the handles. 2. Rotate the system processor assembly handles to the open position (B). 3. Pull the system processor assembly (C) out by the handles.
  • Page 171 Install the voltage regulator module pair 1. Ensure that the connector tabs (A) are pushed out in the unlocked position before installing a new voltage regulator module. 2. Carefully grasp the voltage regulator module (B) along two edges and align it with the connector.
  • Page 172 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 173 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair.

  • Page 174: Voltage Regulator Module (Single)

    Voltage regulator module (single) Use this procedure to service a single voltage regulator module. Power off the unit Power should be removed from the unit containing the voltage regulator module. If this unit is powered on, power it off now. Disconnect the power cords Disconnect all power cords from the unit you are servicing.
  • Page 175 Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model. Tower users may still use this procedure. However, Tower users should ignore specific references to rack-only features such as rack doors, rack thumbscrews, and rack-specific FRU orientation, etc.
  • Page 176 Remove the service access cover 1. Loosen the two thumbscrews (A) located at the back of the cover. 2. Slide the cover (B) toward the back of the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
  • Page 177 Remove the voltage regulator module 1. Locate the voltage regulator module. 2. Push the connector tabs (A) out and then down to unlock the module. 3. Pull the module (B) out of the connector. Install the voltage regulator module 1. Ensure that the connector tabs (A) are pushed out in the unlocked position before installing a new voltage regulator module.
  • Page 178 Install the system processor assembly 1. Rotate the system processor assembly handles (A) to the open position. 2. Align the system processor assembly (B) with the slot in the system frame. 3. Carefully push on the system processor assembly until you feel it lock into place. 4.
  • Page 179 Place into operating position 1. To unlock the rail safety latches (B), slide the latches towards the front of the system. 2. Push the system unit (A) back into the rack until both system-unit release latches have locked into position. Note: Ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack.

  • Page 180: Vpd Card

    Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Go to Verifying a repair. VPD card Use this procedure to service the Vital Product Data (VPD) card. Access the ASMI The Advanced System Management Interface (ASMI) is the interface to the service processor that is required to perform general and administrator-level service tasks, such as reading service processor error logs, reading vital product data, setting up the service processor, and controlling the system power.
  • Page 181 Power off the unit Power should be removed from the unit containing the VPD card. If this unit is powered on, power it off now. Disconnect the power cords Disconnect all power cords from the unit you are servicing. Place into service position Note to Tower Users: The instructions in this procedure are written based on the rack model.
  • Page 182 Place into service position (continued) While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails are fully extended and locked. Notes: 1. Ensure that the cables at the back of the system unit do not catch or bind as you pull the unit forward in the rack.
  • Page 183 Remove the VPD card Remove the VPD card (B) from the VPD card guide (A) on the planar by pulling the blue handle. Install the VPD card 1. Insert the VPD card (B) into the VPD card guide (A). 2. Push until the VPD card is fully seated. Chapter 1.
  • Page 184 Install the service access cover 1. Place the service access cover (A) on the top of the system, about 25 mm (1 in.) from the front of the system. 2. Hold the service access cover against the system unit and slide it toward the front of the system.
  • Page 185 Place into operating position (continued) Replace and tighten the two screws (B) that secure the system unit (A) to the rack. Connect the power cords If you removed the power cords, connect all power cords to the unit you are servicing. Power on the system.
  • Page 186 Access the ASMI The Advanced System Management Interface (ASMI) is the interface to the service processor that is required to perform general and administrator-level service tasks, such as reading service processor error logs, reading vital product data, setting up the service processor, and controlling the system power. The ASMI may also be referred to as the service processor menus.

  • Page 187: Chapter 2. Verifying A Repair

    Chapter 2. Verifying a repair Use these procedures to verify hardware operation after making repairs to the system. Choose from the following options: v To verify the repair of a system that is currently powered off, go to step 1. v To verify the repair of a system that is currently powered on with no operating system loaded, go to step 3.

  • Page 188: Verifying The Repair In Aix

    Verifying the repair in AIX You can use this procedure to verify that a repair is complete using the AIX operating system. Use this maintenance analysis procedure (MAP) to check out the server after a repair is completed. Did you replace a disk drive in the root volume group? Go to step 3.
  • Page 189 1. Log into the operating system either with root authority (if needed, ask the customer to enter the password) or use the CE login. 2. Enter the diag -a command and check for missing resources. Follow any instructions that display. If an SRN displays, suspect a loose card or connection.
  • Page 190 Perform the following steps: 1. Select the resource that has been replaced from the Resource Repair Action menu. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.

  • Page 191: Verifying The Repair In Linux

    1. On the PCI SCSI Disk Array Manager display, select Recovery options. 2. If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear PCI SCSI Adapter Configuration and press F3. 3. On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration.
  • Page 192 6. Did the system or partition remain running throughout the repair, and was the I/O processor, I/O adapter, or storage device replaced? Yes: Continue with step 10. No: Continue with the next step. 7. Use the service action log or serviceable event view (if the system is managed by an HMC) to look for any reference codes that are related to this IPL (see Using the Service Action Log).
  • Page 193 Yes: Use the display hardware configuration service function to check for any missing or failed hardware: - On the command line, enter the STRSST (Start System Service Tools command). If you cannot get to SST, select DST. Do not IPL the system or partition to get to DST. - On the Start Service Tools Sign On display, enter the user ID with the service authority and password.
  • Page 194 Power Systems: IBM Power 550 Express (8204-E8A and 9409-M50) removal and replacement procedures...

  • Page 195: Chapter 3. Closing A Service Call

    Chapter 3. Closing a service call Perform these procedures to close problem numbers, clear hardware messages, and prepare the server to return to the customer. Follow this checklist before performing the procedures: v Return the server to the state that the customer normally uses such as IPL type, IPL mode, and the way the system is configured or partitioned.
  • Page 196 7. Examine the details of the open service action event. Is the error code that is associated with this service action event the same as recorded in Step 1 on page 187? v Yes: Go to step 11. v No: Continue with the next step. 8.
  • Page 197 17. Select and highlight the service action event from the Error Associated With This Serviceable Event window. 18. Click Close Event. 19. Add comments for the serviceable event. Include any unique additional information. Click OK. The following steps will add or update FRU information. 20.
  • Page 198 28. From the HMC virtual terminal window of a partition in the list of all partitions, type diag at the AIX command prompt. 29. When the diagnostic operating instructions are displayed, do the following steps: Note: If the terminal type is not defined, you 1.

  • Page 199: Closing A Service Call Using Integrated Virtualization Manager

    36. When the diagnostic operating instructions are displayed, do the following steps: 1. Press Enter. 2. Select the Task Selection option. Note: If the terminal type is not defined, you are prompted to define it before you can proceed. 3. Select the Log Repair option. 4.
  • Page 200 2. On the IVM, open Manage Serviceable Events and look at existing serviceable events. 3. Are there any service action events that are open? v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 200.
  • Page 201 12. Is the error code associated with this service action event of the form A11-xxx or A01-xxx? v Yes: Continue with the next step. v No: Go to step 17. 13. Have you begun a list of Axx partitions from prior service action events that you processed in this maintenance analysis procedure (MAP)? v Yes: Go to step 15.
  • Page 202 23. Does the list of all partitions you recorded in step 11 on page 192 contain more than one entry? v Yes: Continue with the next step. v No: Go to step 30. 24. Is the error class recorded in step 23? v Yes: Continue with the next step.

  • Page 203: Closing A Service Call Using Aix Or Linux

    31. While processing all service action events, were you directed to step 14 on page 193? v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 200.
  • Page 204 v Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the way the system is configured or partitioned. Attention: Before returning the system to the customer, remove the system from service mode. If the system is left in service mode, it automatically places a call for service every two hours.
  • Page 205 6. The system hardware is functioning correctly. If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 200. This completes the repair. Note: If, during the processing of the list of open service action events, some service action events remained open, further service actions might be required to complete the repair.
  • Page 206 9. Complete the following steps: 1. Enter diag at the command prompt. 2. Press Enter. 3. Select the Diagnostics Routines option. 4. When the Diagnostic Mode Selection menu displays, select Problem determination. 5. When the Advanced Diagnostic Selection menu displays, select the All Resources option, or test the FRUs you exchanged, and any devices that are attached to the FRUs you exchanged, by selecting the diagnostics for the individual FRU.
  • Page 207 When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the Resource Repair Action menu displays. After replacing that FRU, you must select the resource for that FRU from the Resource Repair Action menu.

  • Page 208: Activating And Deactivating Leds

    Attention: Before returning the system to the customer, remove the system from service mode. If the system is left in service mode, it automatically places a call for service every two hours. Activating and deactivating LEDs You can use these procedures to activate or deactivate LEDs using the Hardware Management Console (HMC) or the Advanced System Management Interface (ASMI).

  • Page 209: Deactivating A System Attention Led Or Logical Partition Led Using The Advanced System Management Interface

    You can activate or deactivate the following types of identify LEDs: v Identify LED for an enclosure If you want to add an adapter to a specific drawer (enclosure), you need to know the machine type, model, and serial number (MTMS) of the drawer. To determine whether you have the correct MTMS for the drawer that needs the new adapter, you can activate the LED for a drawer and verify that the MTMS corresponds to the drawer that requires the new adapter.
  • Page 210 The next level is the base-level location code for that field replaceable unit (FRU). For example, a user types the location code for the FRU located on the second I/O slot of the third enclosure in the system. If the location code for the second I/O slot is incorrect (the FRU does not exist at this location), an attempt to set the indicator for the third enclosure is initiated.

  • Page 211: Appendix. Notices

    Appendix. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area.

  • Page 212: Trademarks

    The manufacturer’s prices shown are the manufacturer’s suggested retail prices, are current and are subject to change without notice. Dealer prices may vary. This information is for planning purposes only. The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations.
  • Page 213 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 214 Electromagnetic Interference (EMI) Statement - People’s Republic of China Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical action. Electromagnetic Interference (EMI) Statement - Taiwan The following is a summary of the EMI Taiwan statement above.

  • Page 215: Terms And Conditions

    Germany Compliance Statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben.
  • Page 216 Commercial Use: You may reproduce, distribute and display these publications solely within your enterprise provided that all proprietary notices are preserved. You may not make derivative works of these publications, or reproduce, distribute or display these publications or any portion thereof outside your enterprise, without the express consent of the manufacturer.
  • Page 218 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 88FA 01...

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