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5. Troubleshooting
5-1. Items to be checked first
Problem
BACnet Gateway.0 does not
work
Can't access Log-in page
Can't access Log in page
From external PC
Not monitoring centralized
contol unit
Peak power management
is out of order
Forget the IP address of
BACnet Gateway.0
Indoor units are out of order
External digital inputs are
out of order
Tracking Fail
※ Ref. Switch for using digital input and digital output
5-1
BACnet Gateway_E_32400A(1)_1.indd 1
Check
Power failure?
Is there communication problem between
BACnet Gateway.0 and other control units?
Is the connection between adapter and
power cable correct?
Is the Silverlight 2.0 version installed?
Is the Windows XP SP2 installed?
Is the setting value for netwkor correct?
Isn't firewall set in local computer?
Are the communication cables of BACnet
Gateway(C1, C2) properly connected?
Are there no problems on power line of
BACnet Gateway?
At initial display, press [Menu] button and
then "1. IP config" message will be displayed.
Under that condition press [Set] button.
Is Peak Power management or schedule
control running?
Is BACnet Gateway system time different
from current time?
Is the external circuit constituted?
Is the contact control pattern of BACnet
Gateway set to 1?
Isn't there any indoor units?
Explanation / Solution
After checking power line of each devices, try again.
After checking communication line of each devices, try gain.
After checking connection between adapter and power
cable, try again.
You can download Silverlight 2.0 version at
http://www.microsoft.com/silverlight/.
Silverlight 2.0 version can run properly under Windows XP
SP2.
Under previous OS version, Silverlight 2.0 version cannot run
poroperly.
You should consult with network manager.
Connect BACnet Gateway communication cables (C1, C2)
properly. Be careful to deal with the RS485 communication
cable because it has polarity.
If there is problem on power line of BACnet Gateway, Peak
power management function cannot operate properly.
The IP address of BACnet Gateway is initialized at
192.168.0.100 when factory out.
According to schedule control and power management,
indoor units can be turned it on or off.
Set time of BACnet Gateway, according to real time.
Check additional circuit for external input control function of
BACnet Gateway.
Set the pattern which fits to the control pattern you want.
BACnet Gateway is unsuccessful in tracking. Try it again.
OFF
ON
Samsung Electronics
2010-05-17
10:34:54
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