21.5.1.3.1 JAVA (Sun)
1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab.
2 make sure that Use Java 2 for <applet> under Java (Sun) is selected.
3 Click OK to close the window.
Figure 129 Java (Sun)
21.6 Telephone Problems
Table 91 Troubleshooting Telephone
PROBLEM
The telephone port
won't work or the
telephone lacks a
dial tone.
I can access the
Internet, but
cannot make VoIP
calls.
Chapter 21 Troubleshooting
CORRECTIVE ACTION
Check the telephone connections and telephone wire.
Make sure you have the VoIP SIP Settings screen properly configured.
Make sure you have the VoIP SIP Settings screen properly configured.
The VoIP LED should come on. Make sure that your telephone is connected to
the LINE port.
You can also check the VoIP status in the Status screen.
If the VoIP settings are correct, use speed dial to make peer-to-peer calls. If you
cannot make a call using speed dial, there may be something wrong with the SIP
server. Contact your VoIP service provider.
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