RED MULTIAIR Service Manual
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RED MULTIAIR Service Manual

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r_02_0811

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  • Page 1 service manual r_02_0811...

  • Page 2: Table Of Contents

    Interpretation of installation ..........................6 3.2. Recipe selection for AIR and MULTIAIR products ..................8 3.3. Modifying the speed of the smoke blower fan on AIR and MULTIAIR products ..........8 3.4. RED AIR and MULTIAIR stove settings ......................9 3.4.1.

  • Page 3: Service Manual Page

    RED HYDRO pellet stoves ........................47 10.2.1. RED HYDRO stoves without a DHW kit .................... 47 10.2.2. RED HYDRO stoves without a DHW kit for high efficiency pumps (if included) ....... 48 10.3. RED PRACTIKA 28-33 boiler ........................49 10.4.

  • Page 4: Five Basic Rules For Installation

    page 4 SERVICE MANUAL Rev. 02 08/11 – M.C. FIVE BASIC RULES FOR INSTALLATION 1.1. 1.2. 1.3. 1.4. 1.5. SUITABILITY AIR INLET SMOKE UNION FLUE PIPE CHIMNEY ENVIRONMENT An open fireplace smoke The flue pipe is a The chimney is the This is obligatory consumes ~45m connection...

  • Page 5: Combustion Control

    08/11 – M.C. 2. Combustion control 2.1. The RED recipes RECIPES are preset programmes stored on the appliance mother board. These recipes contain a series of parameters concerning the operation of the stove in all its modes. Recipes contain, first and foremost, the values relating to the start-up and shutdown times of the geared motor and the number of revolutions at which the smoke blower fan needs to operate at the various heat outputs.

  • Page 6: Red Air And Multiair Stoves

    6 SERVICE MANUAL Rev. 02 08/11 – M.C. 3. RED AIR and MULTIAIR stoves 3.1. Interpretation of installation One of the first actions to carry out to select the correct combustion parameters for our stove is to identify and understand whether the installation that you are carrying out (or find yourself dealing with) presents any difficulties with regard to evacuating exhaust smoke.
  • Page 7 page 7 SERVICE MANUAL Rev. 02 08/11 – M.C. ACTIVE 50-70 cm connection to the insulated flue pipe without Connection to an existing flue pipe with a minimum bends. draught of 10 Pascal (Pa) when warm. PASSIVE Very long connections to the flue pipe Connections with various bends and a few metres of pipework.

  • Page 8: Recipe Selection For Air And Multiair Products

    3.3. Modifying the speed of the smoke blower fan on AIR and MULTIAIR products In addition to medicating the recipe, you can increase or reduce the power of the smoke blower in percentages (in the same way as for pellet loading) to modify or improve combustion. This modification is carried out as follows:...

  • Page 9: Red Air And Multiair Stove Settings

    (internal electronic contact always closed). All types of ON-OFF timed or room thermostat are compatible with RED appliances. Remember that using a simple ON-OFF thermostat will allow you to reduce the operating power of the stove to a minimum when the desired room temperature has been reached.

  • Page 10: Signals During Operation

     Flashing orange: Shut down  Flashing red: Alarm in progress  Fixed red: Stove switched off after alarm If the stove switches off after a mains power failure led 1 continues to flash orange even after cooling. Service Manual – 8901118900 – EN...

  • Page 11: Red Hydro Stoves And The Compact 24 Boiler

    Rev. 02 08/11 – M.C. 4. RED HYDRO stoves and the COMPACT 24 boiler Unlike pellet stoves designed to heat only air, Hydro pellet stoves and boilers have all the complexities of combining the appliance to an existing hydraulic system.
  • Page 12 page 12 SERVICE MANUAL Rev. 02 08/11 – M.C.  Check that there are no leaks from the hydraulic connections of the stove and the system. Tighten the connections if necessary. The internal pipes are tightened dry and tested with compressed air at 4 bar. However, an additional check is essential when the system is filled with water and pressurised.

  • Page 13: Regular Operation Of Hydro Stoves And Compact24

    ECO mode (minimum power) when one or both of the temperatures requested (water and air) have been satisfied. 4.3. RED HYDRO and COMPACT24 stove settings 4.3.1. External room thermostat An external room thermostat can be connected to all appliances. To do this, connect the thermostat to the serial port using the associated connector supplied (photo to the side).

  • Page 14: Information About The Operation Of The Appliance

    page 14 SERVICE MANUAL Rev. 02 08/11 – M.C. UT18, follow the same procedure used to access UT19.This interval forces the stove to decrease the operating power if the water reaches the set temperature plus 10 °C. Example: SET WATER TEMPERATURE = 65 °C TEMPERATURE DIFFERENTIAL = 10 °C...

  • Page 15: Red Pellet Boilers: Practika 28-33 - Variomatic 33

    Rev. 02 08/11 – M.C. 5. RED pellet boilers: Practika 28-33 – Variomatic 33 Unlike Hydro stoves or the COMPACT24, these appliances are NOT fitted with all operating and safety devices (circulating pump, expansion vessel, safety valve, relief valve, etc.). These must be installed and sized by a specialised heating engineer who can also calculate the heat requirement of the system.

  • Page 16: First Ignition: What To Check

    page 16 SERVICE MANUAL Rev. 02 08/11 – M.C. managed by the control panel by modifying the intake power of the fan (in percentage) until the required draught values are reached in the flue pipe or the correct operation. CONTROL PANEL INSTRUCTIONS 1.
  • Page 17 page 17 SERVICE MANUAL Rev. 02 08/11 – M.C. CONTROL PANEL INSTRUCTIONS 1. Press the button at the BOTTOM LEFT of the display to adjust the desired temperature of the water in the boiler. 2. Modify value using bottom keys corresponding to symbols + and - 3.

  • Page 18: External Room Thermostat

    page 18 SERVICE MANUAL Rev. 02 08/11 – M.C. the SET key. 6. Select ON using the bottom keys corresponding to < > symbols < and > 7. Confirm by pressing the button corresponding to < > the OK key. 8.

  • Page 19: Water Temperature Differential

    page 19 SERVICE MANUAL Rev. 02 08/11 – M.C. CONTROL PANEL INSTRUCTIONS 1. Press the button at the TOP RIGHT of the display to access the MENU. 2. Using the two keys at the bottom, scroll through the various menus until you reach the SETTINGS menu.

  • Page 20: Testing Individual Components

    page 20 SERVICE MANUAL Rev. 02 08/11 – M.C. 5.3.5. Testing individual components Individual components can be activated to check their function via the TECHNICAL MENU CONTROL PANEL INSTRUCTIONS Press the button at the TOP RIGHT of the display (2) to access the MENU.

  • Page 21: Special Settings On Boilers - Technical Menu

    page 21 SERVICE MANUAL Rev. 02 08/11 – M.C. Special settings on boilers – TECHNICAL MENU 5.5. The technical menu of the boiler allows you to modify various settings that we recommend you alter only if strictly necessary. ACCESS PASSWORD FOR THE TECHNICAL MENU: C 93 MAIN MENU SUBMENU INFORMATION NOTES...

  • Page 22: Technical Parameters

    Below is an explanation of how to access these parameters, which are protected with a password, and how to modify them if necessary. 6.1. How to access technical parameters CONTROL PANEL INSTRUCTIONS The control panel for RED AIR and MULTIAIR stoves does allow access technical parameters as there is no display.

  • Page 23: Stove Parameters

    27: speed of exchanger 5 28: speed of smoke suction in brazier cleaning 2500 29: delay of eco-stop restarting (N.P.=Not Present) 30: Delta °C Parameters for RED AIR 8 kW – MARGHERITA / GARDENIA stoves Parameters/ Databases LED -2 LED -1 LED 0...
  • Page 24 27: speed of exchanger 5 28: speed of smoke suction in brazier cleaning 2500 29: delay of eco-stop restarting (N.P.=Not Present) 30: Delta °C Parameters for RED MULTIAIR 11 kW – PRIMULA / ORCHIDEA stoves Parameters/ Databases LED -2 LED -1 LED 0...
  • Page 25 25 SERVICE MANUAL Rev. 02 08/11 – M.C. Parameters for RED HYDRO 11.6 kW – MARGHERITA / GARDENIA stoves Parameters in UT04 – Password A9 01:Load wood (min) 02: Fire On (min) 03: Interval between brazier cleaning (min) 04: Load wood auger ON (sec)
  • Page 26 26 SERVICE MANUAL Rev. 02 08/11 – M.C. Parameters for RED HYDRO 22 kW – PRIMULA / ORCHIDEA stoves Parameters in UT04 – Password A9 01:Load wood (min) 02: Fire On (min) 03: Interval between brazier cleaning (min) 04: Load wood auger ON (sec)

  • Page 27: Boiler Parameters

    page 27 SERVICE MANUAL Rev. 02 08/11 – M.C. 6.3. Boiler parameters Parameters for COMPACT 24 boilers Parameters in UT04 – Password A9 01:Load wood (min) 02: Fire On (min) 03: Interval between brazier cleaning (min) 04: Load wood auger ON (sec) 05: Fire On auger ON (sec) 06: Auger on at Power 1 (sec) ** 07: Auger on at Power 2 (sec) **...
  • Page 28 page 28 SERVICE MANUAL Rev. 02 08/11 – M.C. Parameters for PRACTIKA – VARIOMATIC boilers Parameters/ Databases Practika 28 Practika 33 Variomatic 33 Unit Stove Type Motor Type RPM Control Minimum RPM Limitor Auger braking Room Thermostat Photoresistance start-up Hydro mode Shaker Blower 2 Independent Hydro...
  • Page 29 page 29 SERVICE MANUAL Rev. 02 08/11 – M.C. Parameters/ Databases Practika 28 Practika 33 Variomatic 33 Unit Fire On: Blower 2 Fire On: Blower Fire On: Time On auger [sec.] Fire On: Blower 1800 1800 1800 [rpm] Shut down A: Auger Shut down A: Igniter Shut down A: Blower 2 Shut down A: Blower...

  • Page 30: Fault Signalling

    After a brief period during which the appliance checks whether the cause that triggered the alarm has subsided, the appliance exits alarm mode and can be restarted. The types of alarm and types of alarm signal that relate to the control panels of the various RED appliances are shown below 7.2.

  • Page 31: Red Compact 24 Boiler Alarms

    31 SERVICE MANUAL Rev. 02 08/11 – M.C. 7.2.2. RED COMPACT 24 boiler alarms RED AIR and MULTIAIR APPLIANCES ALAR TURBO MESSAGE TYPE OF FAULT SOLUTION Check and clean the ENTIRE smoke duct or ALAR check whether the outside wind prevents the Smoke outlet pipe obstructed or back-pressure smoke from exiting.

  • Page 32: Red Practika 25-33 And Variomatic 33 Boiler Alarms

    32 SERVICE MANUAL Rev. 02 08/11 – M.C. 7.2.3. RED PRACTIKA 25-33 and VARIOMATIC 33 boiler alarms PRACTIKA and VARIOMATIC APPLIANCES MESSAGE TYPE OF FAULT SOLUTION Check the pellet level in the tank. Check whether the brazier is correctly seated and...

  • Page 33: Fault Solutions

    page 33 SERVICE MANUAL Rev. 02 08/11 – M.C. 8. Fault solutions 8.1. LED -2 / NO ACC / A01= Start-up failed The FAILED START-UP alarm of the appliance is signaled if the smoke temperature sensor does not reach 50 °C within the 15 minutes set for the start-up.
  • Page 34 page 34 SERVICE MANUAL Rev. 02 08/11 – M.C. DIAGRAM no. 1 ALARM: LED -2 / NO ACC / A01= Start-up failed Clean and correctly Is the combustion chamber air tight position the brazier START and the brazier clean and well and close the fire door positioned in the compartment? securely.

  • Page 35: Led -1 / Alar No Fire / A02 = Abnormal Fire Extinguishing

    page 35 SERVICE MANUAL Rev. 02 08/11 – M.C. SOLUTION 1 If electronic and mechanical components are all working absolutely correctly and the combustion chamber is fully watertight, look for the fault in the assembly formed by brazier, igniter duct and air inlet duct. The most likely causes are a result of excessive distance between igniter duct and brazier hole.
  • Page 36 page 36 SERVICE MANUAL Rev. 02 08/11 – M.C. DIAGRAM no. 2 ALARM: LED -1 = Abnormal fire extinguishing START Fill the tank, reset the Is the pellet tank alarm and restart the empty? appliance. Is the brazier overloaded with pellets? Is the brazier Is the brazier dirty...

  • Page 37: Led 0 / Alar Sic Fail / A03= Pellet Tank Safety Thermostat

    page 37 SERVICE MANUAL Rev. 02 08/11 – M.C. SOLUTION 1 In this situation the problem is an incorrect recipe selection, causing:  Excessive fuel load.  Poor combustion quality that leaves waste and obstructs the holes of the brazier. In this situation it may be useful to: ...

  • Page 38: Led 0 / Dep Fail / A05

    page 38 SERVICE MANUAL Rev. 02 08/11 – M.C. DIAGRAM no. 3 ALARM: LED 0 / ALAR SIC FAIL / A03 = Pellet tank safety thermostat START Is the stove cold? Wait for the structure to cool down to check the component.

  • Page 39: Led +1 / Alar Fan Fail / A08= Smoke Blower Fan

    page 39 SERVICE MANUAL Rev. 02 08/11 – M.C. DIAGRAM no. 4 ALARM: A05 / DEP FAIL / SMOKE VACUUM START The problem is in the flue pipe: Does disconnecting the stove  Clean the flue or the connection from the smoke connection or ...
  • Page 40 3 wires to connect. The order of the wires is indicated in the figure. Start from the LEFT to arrive on the right of the connector WHITE - RED - BLACK. The last position, on the left of the connector, MUST remain EMPTY!!! Service Manual –...

  • Page 41: Led +2 / Alar Hot Temp / Alar Sond Fumi / A04

    Therefore, check that the smoke sensor is securely connected to the motherboard. CAUTION!! The two smoke sensor cables (BLUE and RED) have (+ and –) polarity. Therefore, take care to ensure that the cables are inserted correctly (see the wiring diagram of the stove that you are operating on).
  • Page 42 page 42 SERVICE MANUAL Rev. 02 08/11 – M.C. given that the operating temperatures have returned to normal. The nature of the overheating can be due to: The smoke blower fan overheating because it is under excessive strain from faulty combustion. The cause of alarm A13 is therefore the smoke blower fan, even if this component is not directly responsible for the fault.

  • Page 43: Scheduled Maintenance

    For precise cleaning and maintenance procedures and how to dismantle various components, refer to the use and maintenance manual for each product. 9.1. RED AIR and MULTIAIR pellet stoves At the Every 2-3 Every 30...

  • Page 44: Compact 24 Boiler

    page 44 SERVICE MANUAL Rev. 02 08/11 – M.C. 9.3. COMPACT 24 boiler Every Every Every Every 2- Every Every 60- Every Components to be checked week 3 days 15 days 90 days season seasons  Clean the brazier  Clean ash collection compartment with a vacuum cleaner ...

  • Page 45: Variomatic 33 Boiler

    page 45 SERVICE MANUAL Rev. 02 08/11 – M.C. 9.5. VARIOMATIC 33 boiler Every Every Every Every 2- Every Every 60- Every Components to be checked week 3 days 30 days 90 days season seasons  Clean the brazier  Clean ash collection compartment with a vacuum cleaner ...

  • Page 46: Electrical Connections

    Rev. 02 08/11 – M.C. 10. Electrical connections 10.1. RED AIR and MULTIAIR pellet stoves General wiring diagram of the motherboard in RED AIR and MULTIAIR pellet stoves 1. Control panel 8. Geared motor 2. Room sensor 9. Contact thermostat 3.

  • Page 47: Red Hydro Pellet Stoves

    Rev. 02 08/11 – M.C. 10.2. RED HYDRO pellet stoves 10.2.1. RED HYDRO stoves without a DHW kit General wiring diagram of the motherboard in RED HYDRO pellet stoves Programming 14. Smoke sensor Mother board 15. Geared motor smoke blower fan Console 16.

  • Page 48: Red Hydro Stoves Without A Dhw Kit For High Efficiency Pumps (If Included)

    48 SERVICE MANUAL Rev. 02 08/11 – M.C. 10.2.2. RED HYDRO stoves without a DHW kit for high efficiency pumps (if included) I055 I023 General wiring diagram of the motherboard in RED HYDRO pellet stoves 1. Fuse Pump neutral 2.

  • Page 49: Red Practika 28-33 Boiler

    1. Control panel 9. Contact thermostat 2. Room sensor 10. Air fan 3. Smoke sensor red + blue - 11. Check the smoke blower fan rotation white/ red/ black or blue 4. Fuse 12. Diagram for external timed thermostat 5. Switch 13.
  • Page 50 page 50 SERVICE MANUAL Rev. 02 08/11 – M.C. General wiring diagram of the motherboard in the PRACTIKA pellet boiler 1. Control panel 9. Smoke blower fan rev control 2. Smoke sensor 10. Water temperature sensor 3. Power supply 11. Pump max. 230V 3A 4.

  • Page 51: Red Variomatic 33 Boiler

    51 SERVICE MANUAL Rev. 02 08/11 – M.C. 10.4. RED VARIOMATIC 33 boiler Service Manual – 8901118900 – EN All rights reserved...

  • Page 52: Red Products And Their Electronic And Mechanical Components

    52 SERVICE MANUAL Rev. 02 08/11 – M.C. RED PRODUCTS AND THEIR ELECTRONIC AND MECHANICAL COMPONENTS. Margherita Primula Margherita Primula Primula Dalia Gardenia Orchidea Gardenia Orchidea Compact Practika Variomatic Orchidea HYDRO HYDRO 28-33 MULTIAIR 11 kW 8 kW 9.5 kW 11.6kW...
  • Page 53 page 53 SERVICE MANUAL Rev. 02 08/11 – M.C. NOTES: Service Manual – 8901118900 – EN All rights reserved...
  • Page 54 page 54 SERVICE MANUAL Rev. 02 08/11 – M.C. NOTES: Service Manual – 8901118900 – EN All rights reserved...
  • Page 55 page 55 SERVICE MANUAL Rev. 02 08/11 – M.C. NOTES: Service Manual – 8901118900 – EN All rights reserved...
  • Page 56 Via La Croce 8 - 33074 Vigonovo di Fontanafredda (PN) – ITALY  0039_0434_599_599  0039_0434_599_598 Code 8901118900...

This manual is also suitable for:

AirPractika 28Practika 33Variomatic 33

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