Panasonic KX-TGA930 Installation Manual page 10

PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infanteria, Km. 9.5,
Carolina, Puerto Rico 00985
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively
referred to as "the warrantor") will, for the length of the period indicated on the chart
below, which starts with the date of original purchase ("Limited Warranty period"), at its
option either (a) repair your product with new or refurbished parts, or (b) replace it with a
new or a refurbished product. The decision to repair or replace will be made by the
warrantor.
Parts Labor
One (1) Year One (1) Year
During the "Labor" Limited Warranty period there will be no charge for labor. During the
"Parts" Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Ship-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite 8 Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid registered
recl3ipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300
or fax (787)-768-2910.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT
SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result from accidents, misuse, abuse,
neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids, commercial use such
as hotel, office, restaurant, or other business or rental use of the product, or service by anyone
other than a Factory Service Center or other Authorized Servicer, or damage that is attributable
to acts of God.
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