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Acer DynaVivid Graphics Dock Service Manual

Acer dynavivid graphics dock service guide.
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Acer DynaVivid Graphics Dock
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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   Summary of Contents for Acer DynaVivid Graphics Dock

  • Page 1 Acer DynaVivid Graphics Dock Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2 Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: Table Of Contents

    FRU (Field Replaceable Unit) List Acer DynaVivid Graphics Dock Exploded Diagrams ......36 Main Assembly ..........36 FRU List .
  • Page 8 viii...
  • Page 9: System Specifications

    Six USB ports • HDMI port • HDCP supported external display (VGA) port • DC-in jack for AC adapter • Acer DynaVivid Graphics Dock connector Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C •...
  • Page 10: System Block Diagram

    System Block Diagram LASSO DDR3 64M*16 PCI-E x8 CONNECTOR DDR3 64M*16 CH-A M96-XT DDR3 64M*16 DDR3 64M*16 FCBGA 962pin DDR3 64M*16 CONNECTOR DDR3 64M*16 CH-B HDMI DDR3 64M*16 HDMI CONNECTOR DDR3 64M*16 HUB IC Chapter 1...
  • Page 11: Your Graphics Dock Tour

    Supports high-definition digital video connections. External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). Acer DynaVivid Connects to Acer DynaVivid Graphics Dock. Graphics Dock connector DC-in jack Connects to an AC adapter. Kensington lock Connects to a Kensington-compatible computer slot security lock.
  • Page 12: Base View

    Icon Item Description Ventilation Slots Air flow grill. CAUTION: Always ensure that the ventilation slots are uncovered and air can freely flow through the grill. Base View Icon Item Description Kensington lock Connects to a Kensington-compatible slot computer security lock. Lock hole Secures the device to the stand.
  • Page 13: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Video Chip Item Specification Video Chip M96 XT Package 962 FCBGA Features • lPCI Express Revision 2.0 • DirectX 10.1 with Shader Model 4.1 • VESA DisplayPort technologies • Integrated HDMI and HDCP keys • Unified Video Decoder 2.0 (UVD2) •...
  • Page 14 Chapter 1...
  • Page 15: Machine Disassembly And Replacement

    Chapter 2 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the graphics dock for maintenance and troubleshooting. Disassembly Requirements To disassemble the graphics dock, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
  • Page 16: Disassembly Process

    Disassembly Process The disassembly process is divided into the following sections: • Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.
  • Page 17 Screw List Step Screw Quantity Part No. Main Unit Disassembly Chapter 2...
  • Page 18: Removing The Stand

    Removing the Stand Slide the stand off the base of the graphics dock. Chapter 2...
  • Page 19: Removing The Monitor Mount

    Removing the Monitor Mount Lay the graphics dock with monitor mount down with the monitor mount underneath. Slide back the monitor mount lock to the open position (1) and firmly lift up the graphics dock (2). Repeat step 2. on the other side. Chapter 2...
  • Page 20 Lift the graphics dock away from the monitor mount. Chapter 2...
  • Page 21: Removing The Upper Cover

    Removing the Upper Cover If necessary first remove any mounts that may be attached to the unit. See “Removing the Stand” on page 10. See “Removing the Monitor Mount” on page 11. Remove the one (1) screw. Step Size Quantity Screw Type Removing the M2*6...
  • Page 22 Pry up both corners of the side opened. Proceed to pry open the upper cover around the edges of the graphic dock. Lift the upper cover off. Chapter 2...
  • Page 23: Removing The I/o Board

    Removing the I/O Board See “Removing the Upper Cover” on page 13. Remove the I/O cable. Remove the four (4) screws. Step Size Quantity Screw Type Removing the IO M2*6 board. Chapter 2...
  • Page 24 Lift the I/O board out. Chapter 2...
  • Page 25: Removing The Mainboard

    Removing the Mainboard See “Removing the Upper Cover” on page 13. See “Removing the I/O Board” on page 15. Remove the ten screws (10) from the mainboard. Step Size Quantity Screw Type Removing the M2*6 Mainboard Lift the mainboard out. Chapter 2...
  • Page 26: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Mainboard” on page 17. Remove the thermal module cable. Loosen the four captive screws in order: first 4, then 3 >2 >1. Lift the thermal module out. Chapter 2...
  • Page 27: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the Thermal Module Place the thermal module on the mainboard. Tighten the four captive screws in order: first 1 then 2 > 3 > 4. Connect the thermal module connector to the mainboard. Chapter 2...
  • Page 28: Replacing The Mainboard

    Replacing the Mainboard Place the mainboard into the lower cover. Replace the ten (10) screws. Step Size Quantity Screw Type Replacing the M2*6 Mainboard Chapter 2...
  • Page 29: Replacing The I/o Board

    Replacing the I/O Board Place the IO board into the lower cover. Replace the four (4) screws. Step Size Quantity Screw Type Replacing the IO M2*6 board. Chapter 2...
  • Page 30: Replacing The Upper Cover

    Replace the IO cable. Replacing the Upper Cover Place the upper cover on the lower cover being careful to align the latch correctly. Chapter 2...
  • Page 31 Press down around the edges of the upper cover firmly. Replace the one (1) screw. Step Size Quantity Screw Type Replacing the M2*6 Upper Cover Chapter 2...
  • Page 32: Replacing The Monitor Mount

    Replacing the Monitor Mount Place the graphics dock onto the monitor mount. Slide the monitor mount latch switch open (1) and press the graphics dock down (2) until it latches in place. Repeat Step 2 on the other side. Chapter 2...
  • Page 33: Replacing The Stand

    Replacing the Stand Slide the stand onto the graphics dock mounting bracket. Chapter 2...
  • Page 34 Chapter 2...
  • Page 35: Troubleshooting

    Troubleshooting Use the following procedure as a guide for system problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 36: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Swap Lasso Swap Lasso Check Check cable cable Lasso cable Lasso cable Check AC Check AC Swap AC...
  • Page 37: Usb Failure

    USB Failure If there is an issue with the USB port(s), perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B FPC USB/B FPC M/B FPC M/B FPC...
  • Page 38: Crt Failure

    CRT Failure If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assembly/Swap CRT cable Check CRT cable Check CRT cable Check MB CRT Check MB CRT connector connector Swap M/B...
  • Page 39: Hdmi Failure

    HDMI Failure If there is a failure with the HDMI, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check HDMI Check HDMI Re-assemble/Swap Re-assemble/Swap cable cable HDMI cable HDMI cable Check M/B Check M/B HDMI connector...
  • Page 40: Other Function Fail

    Other Function Fail If there is a failure not previously noted, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Update driver to Update driver to Check Driver is latest latest latest Check test fixture Fix test fixture...
  • Page 41: Connector Locations

    Chapter 4 Connector Locations Mainboard Top View Connector Description Connector Description VRAM VRAM VRAM FCC Connector VRAM Chapter 4...
  • Page 42: Mainboard Bottom View

    Mainboard Bottom View Connector Description Connector Description M96-M2 VRAM CN14 Fan Connector VRAM CN15 VRAM Lasso Connector VRAM DC Jack Chapter 4...
  • Page 43: Fru (field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 44: Acer Dynavivid Graphics Dock Exploded Diagrams

    Acer DynaVivid Graphics Dock Exploded Diagrams Main Assembly Item Description Part Number Upper Cover Lower Cover Monitor Mount Stand Thermal Module Thermal Bracket IO Board Mainboard Chapter 5...
  • Page 45: Fru List

    FRU List CATEGORY PARTNAME ACERPARTNO. ADAPTER AP.06501.026 AP.06503.024 AP.0650A.012 BOARD CABLE POWER CORD US 3PIN ROHS 27.TAXV7.001 CASE/COVER/BRACKET ASSEMBLY Chapter 5...
  • Page 46 CATEGORY PARTNAME ACERPARTNO. MAINBOARD HEATSINK SCREW Chapter 5...
  • Page 47: Test Compatible Components

    Test Compatible Components ® ® This graphics dock compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Test Report released by the Acer Mobile System Testing Department.
  • Page 48: Notebook Vs. Project Crosscheck List

    Driver vendor/version: 8.631.1RC7 Sys Bios: VBIOS: LM Ver. 3103 / A10 / 3.0.03 Dock: Wi(Accelerate Existing) Acer LCD Monitor vs. NB External Single mode Fn+F5 Driver Utility Flicker Issue Focus Display Test (w/ Monitor Power Description Model Name Input Optimal Resolution...
  • Page 49 Driver vendor/version: 8.631.1RC7 Sys Bios: VBIOS: LM Ver. 3103 / A10 / 3.0.03 Dock: Wi(Allow additional XGP) Acer Projector vs. NB External Single mode Fn+F5 Driver Utility Flicker Focus Model Test (w/ Monitor Power 800x6 1024x Input Native Resolution Monitor...
  • Page 51: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 52 Appendix B...
  • Page 53: Index

    Index Block Diagram 2 Common Problems CRT Cable Test Compatible Components Removing 17 Thermal Module Removing 18 Troubleshooting Display Power On 28 External Module Disassembly Upper Cover Flowchart 8 Removing 10 Features Windows 2000 Environment Test FRU (Field Replaceable Unit) List Hot Keys Jumper and Connector Locations LCD Module Disassembly...

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