Fault Codes - IDEAL Independent + Combi C24 Installation And Servicing

9.

FaULT CODEs

DIspLay CODE ON BOILER
8
DEsCRIpTION
BCC Activation Fault Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
BCC Fault
Low Water Pressure Check system water pressure is between 1 & 1.5bar on the system pressure gauge (G).
To re-pressurise the system see Section 3. If the boiler still fails to operate then please
contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside
of the warranty period. In IE contact a Registered Gas Installer (RGII).
Flame Loss
1. Check other gas appliances in the house are working to confirm a supply is present in
2. If other appliances do not work or there are no other appliances, check the gas supply
Fan Fault
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Flow Thermistor Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Return Thermistor
Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Outside Sensor Failure Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
Low Mains Voltage Contact a qualified electrician or your electricity provider.
Unconfigured PCB
Unconfigured PCB. Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Flow Temperature Overheat
Check system water pressure is between 1 & 1.5bar on the system pressure gauge (G).
To re-pressurise the system see Section 3. If the boiler fails to operate then please contact
or No Water Flow
Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
Flame Loss
1. Check other gas appliances in the house are working to confirm a supply is present in
2. If other appliances do not work or there are no other appliances, check the gas supply
5 Boiler Resets in 15 minutes 1. Turn electrical supply to boiler off and on.
2. If the boiler fails to operate please contact Ideal (if under warranty) or alternatively
False Flame Lockout Restart the appliance - if the boiler fails to operate then please contact Ideal (if under
warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty
period. In IE contact a Registered Gas Installer (RGII).
aCTION
the property.
is on at the meter and/or pre payment meter has credit. If the boiler fails to operate then
please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
the property.
is on at the meter and/or pre payment meter has credit. If the boiler fails to operate then
please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer
if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
Independent + Combi -
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