Common Problems And Solutions - Verizon Wireless MiFi 2200 User Manual

Common Problems and Solutions

The following are some common problems and solutions.
Windows only: What if my modem drivers didn't install automatically?
Your computer's USB port might not work properly. You can try a different USB port.
➤ ➊
1. Connect the device to your computer.
2. Click My Computer or Computer.
A Windows Explorer window opens.
3. Select the MiFi 2200 icon.
4. Double-click setup.exe.
My computer does not start when the device is inserted. I experience an error
or a blank screen.
When this happens, remove the device and restart the computer.
➤ ➊
The device contains internal memory which behaves like a CD-ROM. Some computers,
depending on the system BIOS settings, might try to start from the device's internal memory
instead of the Hard Drive. The computer might show a black screen with a cursor or an error
message about a non-bootable disk. This behavior is similar to using any non-bootable CD in
your CD-ROM drive.
I cannot install the modem drivers.
You might not have administrator privileges.
➤ ➊
1. Contact your system administrator (if applicable).
2. Log on to your computer as an administrator, or create a user account with administrator
privileges.
My MiFi device powered off when I plugged it in to the wall charger. Why?
This occurs if any power settings are activated once the device is plugged into the wall charger.
Manually press the power button to turn it back on.
➤ ➊
My MiFi device just powered off without my pressing the power button. Why?
This may occur under any of the following circumstances.
» Pressing the Master Reset button.
» Restarting the device.
» Switching profiles.
» Restoring the configuration settings.
» Battery depleted.
Manually press the power button to turn it back on.
➤ ➊
If battery is depleted, charge the device with the wall charger or USB cable.
➤ ➊
57