Troubleshooting; Error Messages - Kogan 1800W Portable Induction Cooker User Manual

Troubleshooting

Issue
Plug inserted in power outlet.
No tone is heard and no LED
lights display.
Continuous 15 second
beeping sound is heard. Unit
stops operating.
Unit stops heating suddenly
during use.
Temperature cannot be
controlled while cooking
food.

Error Messages

Display
E0
E1
E2
E3
E4
E5
E6
E7
When the error codes show on the display, the unit will stop heating.
To clear the error code, press the POWER button and then screen will clear and the cooker will go
into standby mode.
If the errors happen repeatedly, please contact the Kogan customer service team for more
information.
Suggested Solution
Check that plug is plugged in fully and that the switch is in the on
position.
Check the fusebox to ensure that the circuit breaker has not
tripped.
Check that the pan is suitable for use on an induction cooktop.
Check that pan is correctly centred on the hotplate.
Check that the bottom of the pan is a greater diameter than 18.5cm
Check that the ambient temperature is not too high.
Check to ensure that the air intake in the bottom of the unit is not
blocked.
Unit may have reached the set temperature as set in the TEMP
state.
Some form of unit protection equipment may have been triggered
off. Wait for 10 minutes, then try again.
Check whether the bottom of the pan is concave or convex,
meaning insufficient contact is being made.
Check that the power indicator is still lit.
Direction
Check that the pan is correctly placed.
Circuit malfunction.
Temperature sensor is open-circuited or short-circuited.
The voltage has been too high (260V ~ 275V) for 3 seconds.
The voltage has been too low (165V ~ 190V) for 3 seconds.
Cooker surface temperature is too high.
IGBT temperature has been higher than 95°C for 3 seconds.
IGBT temperature sensor is open-circuited or short-circuited.