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Ativa A241 User Manual

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  Summary of Contents for Ativa A241

  • Page 2: Table Of Contents

    Table of contents Getting started ....... 3 Dial a displayed number . . . . . . . . . . . . . . . . . . . . . . . . .21 Before you begin .
  • Page 3: Need Help

    This manual has all the feature operation and troubleshooting you need to install and operate your new Ativa phone . Please take the time to review thoroughly to ensure proper installation and the benefit of this Ativa product. You can also visit our website at for support, shopping, and everything new at...
  • Page 4: Getting Started

    5 . Battery instructions on page 42 . 6 . User’s manual To purchase replacement batteries, visit us on the web at or call Ativa customer service at 1 (888) 379-2005 . Base unit Handset User’s manual Battery Telephone line...
  • Page 5: Installation

    Installation Choose a location Install handset battery For maximum performance of your a) Align the two holes in the plug with • U s e o n l y t h e cordless telephone system: the socket pins, then snap the plug provided battery, or into place .
  • Page 6: Table/Desk Installation

    Installation Table/desk installation • Install the base unit Standard Connect the power cord . After Modular away from electronic telephone jack charging the battery for at least electrical outlet equipment such as 16 hours, connect the telephone personal computers, line cord . television sets or microwave ovens .
  • Page 7: Wall Mounting

    Installation Wall mounting Your phone base unit is designed to mount on a standard telephone wall plate . Wall mounting is optional . 1 . Run the power and telephone cords through the slot, then connect them to the jacks located on the underside of the base .
  • Page 8: Charge The Handset Battery

    Installation Charge the handset battery Place the handset in the base . CHARGING... will display . Be sure to charge the battery for at least 16 • If the phone will hours before using your phone . not be used for a Language long period of time, remove the battery...
  • Page 9: Handset Ringer Style/Battery Save

    Installation Press SELECT. • The day is flashing. Press until the screen displays the correct day . • The hour is flashing. Press until the screen displays the correct hour . Press SELECT. • In the event of a until the screen displays the correct minute . Press SELECT. •...
  • Page 10: Basic Operation

    Telephone operation Handset operation 1. Make a Call Press before or after dialing number to place a call . 2. Flash/Call Waiting Press to begin a call, then dial a number . During a call, press to receive an incoming call, if call waiting is activated . 3.
  • Page 11: Base Operation

    Telephone operation Base operation 1 . Locate Handset 2 . Answer on/off 3 . Delete 4 . Microphone 5 . Repeat 6 . Play/Stop 7 . Skip 8 . Menu 9 . Rec/Memo 10 . Time/Set 11 . Change 12 . Base Volume 13 .
  • Page 12: Temporary Tone Dialing

    Telephone operation Temporary tone dialing If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a • Temporary tone call by pressing * TONE . dial mode is useful 1 . Dial the number . if you need to send 2 .
  • Page 13: Display Screen Messages

    Telephone operation Display screen messages Screen displays: When: ** RINGING ** There is a call coming in . CONNECTING... The handset is waiting for dial tone . PHONE ON The handset is in use . The handset is in the base and the battery CHARGING is charging .
  • Page 14: Speed Dial

    Speed dial You can store telephone numbers you call frequently in two different ways, as speed dial numbers, or in the directory. Each number can have up to 24 digits. You will program names to go with the • The entries you numbers, each can have up to 15 characters .
  • Page 15 Speed dial Press Once Twice 3 Times 4 Times 5 Times 6 Times • When directory memory is full the screen displays MEMORY FULL, an error tone sounds, and you cannot store a new number until you delete a record in speed dial memory or the directory .
  • Page 16: Edit A Speed Dial Entry

    Speed dial Edit a speed dial entry 1 . Press and hold the memory location key (1 through 9) of the SPEED EDIT ERASE entry you wish to edit . 8005959511 2 . When the screen displays the entry you want to edit, press SELECT. Then press until EDIT flashes.
  • Page 17: Directory

    Directory Your phone can store 10 (including the nine speed dial entries) numbers with names (up to 15 characters for the name and 24 digits for the number) in each handset . • Press REDIAL/ When memory is full the screen displays MEMORY FULL, an error tone sounds, and you will not be PAUSE to display able to store a new number until you delete a stored number .
  • Page 18: Edit A Directory Entry

    Directory Edit a directory entry 1 . Press (DIR). The screen displays DIRECTORY. • Press OFF at 2 . Press to scroll alphabetically through the entries stored in the directory . any time to exit -OR- directory Press the dial pad key for the first letter of the entry you want to edit. 3 .
  • Page 19: Dial A Directory Entry

    Directory Dial a directory entry 1 . Press (DIR). The screen displays DIRECTORY. • Press OFF at any 2 . Press to scroll alphabetically through entries stored in directory . time to exit directory . -OR- Press the dial pad key for the first letter of the entry you want to dial. 3 .
  • Page 20: Caller Id

    This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment . Caller’s name Party has called Ativa 2 or more times Caller’s telephone number Long distance call...
  • Page 21: Call History (Caller Id)

    Caller ID About caller ID Your phone can store up to 30 calls in its caller ID memory . The most recent call will have the highest • If you answer a call number . When the memory is full, the oldest call will be deleted to make room for new incoming call before the caller ID information .
  • Page 22: Dial A Displayed Number

    Caller ID Dial a displayed number 1 . Locate the record in call history that you want to dial . • Press OFF at 2 . If you wish to change how the number is dialed, press # . The any time to exit 379-2005 screen displays alternate dialing sequences available for this call .
  • Page 23: Answering System

    Answering system Audible indicators Your phone system gives you voice prompts for feature operations and voice confirmations when you • The time will be set press a button or complete an operation . automatically with incoming caller ID Set the clock data .
  • Page 24 Answering system • The normal answering pre-recorded announcement says: “Hello. I’m unable to answer your call right now. Please leave your name, number and a message after the tone.” The announce only pre-recorded announcement says: “Hello, I’m unable to answer your call right now. Please call again. Thank you.” •...
  • Page 25: Announcements

    Answering system Record your announcement 1 . Press MENU until you hear “Record outgoing message.” • Announcements 2 . Press REC/MEMO. After you hear “Now recording” followed by a beep, speak toward the base less than three to record an announcement up to 90 seconds long . seconds will not be saved .
  • Page 26: Feature Summary

    Answering system Feature summary System announcess: Description/directions • To advance the remote access “Set security code” Use CHANGE to choose the remote access code by 10, press code you will use to access features and and hold SELECT. functions of the answering system from a touch tone phone.
  • Page 27: Listen To & Delete Messages

    Answering system Listen to & delete messages The system automatically saves your messages until you delete them, and can store approximately 15 If the system minutes of messages, memos, and announcements (up to a maximum of 99 messages) . A message has less than 30 or memo can be up to four minutes long .
  • Page 28 Answering system • You cannot delete a message until it’s been reviewed: Message window deleted messages cannot be recovered . Adjust Playback Volume Delete messages System beeps three times • To delete a message, at highest or lowest setting . press DELETE while the message is playing .
  • Page 29: Call Screening/Intercept

    Answering system Call screening/intercept 1 . Make sure the answering system is on, and set the message playback volume control above level  so you can hear the caller’s message . 2 . If you decide to take the call, press TALK on the handset . 3 .
  • Page 30: Message Window Display

    Answering system Message window display Window display: When: No messages in the mailbox . Total number of messages in the mailboxes, or 1–99 message number during message playback . 0-99 <-->F Memory is full, or total number of messages is 99 . Duration of announcement or memo in seconds .
  • Page 31: Remote Access

    Answering system Remote access You can access many features of this system remotely from a touch tone phone. 1 . Dial your telephone number . 2 . When the system answers, enter your remote access code (preset to 19) . The system beeps once and then announces the number of new messages .
  • Page 32 Answering system Function: Command: Save messages Hang up . • If no key is pressed within 10 seconds Press #9 while message is playing . Delete a message of entering remote Review announcement Press #7; system plays announcement, then beeps . access, your remote access options will Record announcement...
  • Page 33: Batteries

    Batteries Battery care and maintenance After your battery is fully charged, you can expect the following performance: • If you repeatedly get a low battery Operation Operating time indicator, even after charging overnight, While in use (talking) up to 4 hours the battery should be replaced .
  • Page 34: Additional Information

    Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, visit our website at or call Ativa customer service at 1 (888) 379-2005. Problem Suggestion My phone doesn’t work...
  • Page 35 Troubleshooting Problem Suggestion I cannot dial out . • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone . This is normal . Wait an extra second before dialing . •...
  • Page 36 Troubleshooting Problem Suggestion CAN’T CONNECT • Move the handset closer to the base. You might have moved out of range. displays on my • Reset the base . Unplug the unit’s electrical power . Wait for 15 seconds then plug it back in . Allow handset .
  • Page 37 Troubleshooting Problem Suggestion • Press the CHAN button while on a call until the interference has been eliminated . I get noise, static, or weak signal even when • Other electronic products can cause interference with your cordless phone . Try installing your I’m near the base .
  • Page 38 Troubleshooting Problem Suggestion I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone . If you using my phone still hear other calls, the problem is probably in your wiring or local service . Call your local telephone company .
  • Page 39 Troubleshooting Problem Suggestion My calls fade or cut in • Press the CHAN button while on a call until the interference has been eliminated . and out while I’m using • Other electronic products can cause interference with your cordless phone . Try installing your my handset .
  • Page 40: If You Subscribe To Dsl Service

    Troubleshooting Problem Suggestion CL is flashing in the • You need to set the day and time. Refer to the section(s) on setting the clock in this base message display user’s manual . window . Common cure for If the unit does not seem to be responding normally, then try putting the handset in its base . If it electronic equipment .
  • Page 41: Maintenance

    What does this limited warranty cover? • The manufacturer of this Ativa product, Office Depot, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by Office Depot in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions .
  • Page 42 Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or Product to the extent that the problem is caused by use with non-Ativa electrical accessories; or Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes );...
  • Page 43: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions . Follow all warnings and instructions marked on the product . Unplug this product from the wall outlet before cleaning .
  • Page 44: Fcc, Acta And Ic Regulations

    FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules . These requirements are intended to provide reasonable protection against harmful interference in a residential installation . This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications .
  • Page 45: The Rbrc Seal

    FCC, ACTA and IC regulations * Remain on the line and briefly explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening . Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada . Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device .
  • Page 46: Technical Specifications

    Technical specifications Enhanced 2 .4GHz technology–your phone operates on a dual band transmission that combines the best of 2 .4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones . Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 2410 .2–2418 .9 MHz Handset: 912 .75–917 .10 MHz Receive Frequency Base: 912 .75–917 .10 MHz...
  • Page 47: Index

    Index Edit a speed dial entry 15 Announcements 22 Edit a directory entry 17 Answering system 22 Audible indicators 22 FCC, ACTA and IC regulations 43-44 Feature summary 25 Base operation 10 Batteries 32 Battery care and maintenance 22 Getting started 3 Before you begin 3 Handset operation 9 Call history (caller ID) 20...
  • Page 48 The RBRC seal 44 Operating range 11 Troubleshooting 33-39 Parts checklist 3 Wall mounting 6 Warranty 40-41 Reassign locations in speed dial 15 Record a memo 28 Record your announcement 24 Remote access 30 Replace the handset battery 32 Review call history 20 Review your announcement 24 Set handset date and time 7 Set the dial mode 7...
  • Page 49 Distributed in the U.S.A. by Office Depot Copyright ©2006 for The Office Club. Printed in China . 91-000878-010-000...