LG 55EC9300 Owner's Manual page 44

Troubleshooting Network Problems
Depending upon the version of the software, icon position can be changed.
1
Press the (Home) button to access the
Home menu. Select
Wheel (OK).
2
Select the Network
(Ethernet) or Wi-Fi Connection
Settings.
NETWORK
Quick
Picture TV Name
LG Smart TV
Wired Connection (Ethernet)
Sound
Wi-Fi Connection
Network
Wi-Fi Direct
LG Connect Apps
General
Safety
Accessibility
Follow the instructions below that correlate to your
network status.
Check the TV or the AP (Router).
When X appears next to TV:
1
Check the connection status of the TV,
AP (Router) and cable modem.
2
Power off and power on in the following order;
(1st) the cable modem, wait for the cable
modem to reset (2nd) the AP (Router), wait for
the AP (Router) to reset and the (3rd) TV.
3
If you are using a static IP, enter the IP directly.
4
Contact internet service provider or AP (Router)
companies.
(Settings) and press
Wired Connection
Advanced
WI-FI
Quick
Picture
iptime_xu.ji
iptime_shinsung.kang
Sound
iptime_ungkee.choi
iptime_sungho.jo
Network
iptime_seungjun.lee
General
Add a Hidden Wireless Network
Connect via WPS PBC
Safety
Connect via WPS PIN
Advanced Settings
Accessibility
Check the AP (Router) or consult your Internet
service provider.
When X appears next to Gateway:
1
Unplug the power cord of the AP (Router),
cable modem, wait 10 seconds. Reapply
power.
2
Initialize (Reset) the AP (Router) or cable
modem.
3
Contact internet service provider or AP
(Router) companies.
When X appears next to DNS:
1
Unplug the power cord of the cable modem
or the AP (Router), wait 10 seconds. Reapply
power.
2
After the cable modem or AP (Router) has
Initialized (Reset), try to reconnect.
3
Check that the MAC address of the TV/
AP (Router) is registered with your Internet
service provider. (The MAC address displayed
on the right pane of the network status
window should be registered with your
Internet service provider.)
4
Check the AP (Router) manufacturer's
website to make sure your router has the
latest firmware version installed.