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No stations are found during the channel search.
The satellite antenna is not aligned correctly. Check the installation, for
example using a regular receiver and a television.
Check the coax cable between the LNB of the antenna and the dLAN TV Sat
Tuner.
A firewall blocks transmission of data between the dLAN TV Sat Tuner and
the computer. If using a firewall other than the built-in Windows firewall
(e.g. in the network), make sure that ports 51793 to 51796 (UDP) are ena-
bled.
The picture is jerky or has interference.
Check that the antenna is pointed towards the satellite correctly.
Depending on the satellite, you may be in the fringe area of the satellite's
coverage, in which reception is weaker.
Depending on the antenna size and quality, the weather (e.g. drizzle) can
have a negative effect on reception.
Reception of HD stations (DVB- S2) stutters, though all other stations
are received properly.
The dLAN LED on the power supply of the dLAN TV Sat Tuner should be illu-
minated in green. If this control lamp is illuminated in orange or red, the
throughput level in the dLAN is not sufficient.
Test the throughput (e.g. using devolo Informer). For interference-free
reception of a DVB-S2 channel, the throughput should be at least 16 Mbps.
Check the alignment of the antenna and readjust it if necessary.
The effects of inclement weather can impair reception. If, for example,
reception is bad only when it rains, it may help to use a larger satellite
antenna.
The remote control does not work.
The remote control provided is Windows compatible. For operation in Mac
OS X, you can use the Apple Remote control.
Check whether the infrared receiver fits tightly in one of the computer's
available USB ports.
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Initial use
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devolo dLAN TV Sat PC
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