CIGWELD TRANSarc 170i Service Manual

CIGWELD TRANSarc 170i Service Manual

Welding inverter
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170i

Service Manual

TRANSARc
weldiNg iNveRTeR
Revision: AA
Issue Date: February 27, 2013
Operating Features:
A-11876
Manual No.: 0-5280
PFC

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Summary of Contents for CIGWELD TRANSarc 170i

  • Page 1: Service Manual

    170i TRANSARc weldiNg iNveRTeR A-11876 Service Manual Revision: AA Issue Date: February 27, 2013 Manual No.: 0-5280 Operating Features:...
  • Page 2 To locate your nearest distributor or service provider call +1300 654 674, or visit us on the web at www.cigweld.com.au This Service Manual has been designed to instruct you on the correct use and operation of your CIGWELD product.
  • Page 3 Cigweld Transarc 170i Inverter Plant Part Number W1007170 Cigweld Transarc 170i Mine Spec Inverter Plant Part Number W1007171 Cigweld Transarc 170i Mine Spec Power Source (packed) Part Number W1007169 Published by: CIGWELD Pty Ltd 71 Gower Street Preston, Victoria, Australia, 3072...
  • Page 4: Table Of Contents

    Electromagnetic Compatibility ................ 3-4 SECTION 4: INSTALLATION, OPERATION AND SETUP ............4-1 4.01 Transarc 170i Power Source Controls, Indicators and Features ...... 4-1 3.07 Shielding Gas Regulator Operating Instructions (where supplied) ....4-11 3.08 Setup for TIG (GTAW) Welding ..............4-13 3.09...
  • Page 5 9.02 TIG Torch W4014604 (where supplied) ............9-2 9.03 Stick Electrode Holder with Trigger Switch 646761(where supplied) ....9-3 CIGWELD - LIMITED WARRANTY TERMS TERMS OF WARRANTY – January 2013 WARRANTY SCHEDULE – January 2013 GLOBAL CUSTOMER SERVICE CONTACT INFORMATION...
  • Page 7: Arc Welding Safety Instructions And Warnings

    TRANSARC 170i SECTION 1: ARC WELDING SAFETY INSTRUCTIONS AND WARNINGS WARNING PROTECT YOURSELF AND OTHERS FROM POSSIBLE SERIOUS INJURY OR DEATH. KEEP CHILDREN AWAY. PACEMAKER WEARERS KEEP AWAY UNTIL CONSULTING YOUR DOCTOR. DO NOT LOSE THESE INSTRUCTIONS. READ OPERATING/INSTRUCTION MANUAL BEFORE INSTALLING, OPERATING OR SERVICING THIS EQUIPMENT.
  • Page 8 TRANSARC 170i 2. Wear approved safety glasses. Side shields recom- mended. 3. Use protective screens or barriers to protect others WARNING from flash and glare; warn others not to watch the arc. ARC RAYS can burn eyes and skin; NOISE can damage hearing.
  • Page 9 TRANSARC 170i 3. Remove all flammables within 35 ft (10.7 m) of the welding arc. If this is not possible, tightly cover them with approved covers. WARNING 4. Be alert that welding sparks and hot materials from FUMES AND GASES can be hazardous to welding can easily go through small cracks and your health.
  • Page 10 TRANSARC 170i 5. Use only correct shielding gas cylinders, a very large volume of scientific findings based on regulators, hoses, and fittings designed for the experiments at the cellular level and from studies specific application; maintain them and associated with animals and people which clearly establish that parts in good condition.
  • Page 11: Principal Safety Standards

    TRANSARC 170i 1.02 Principal Safety Standards Safety in Welding and Cutting, ANSI Standard Z49.1, from American Welding Society, 550 N.W. LeJeune Rd., Miami, FL 33126. Safety and Health Standards, OSHA 29 CFR 1910, from Superintendent of Documents, U.S. Government Printing Office, Washington, D.C. 20402.
  • Page 12: Declaration Of Conformity

    71 Gower St, Preston Victoria 3072 Australia Description of equipment: Welding Equipment (GTAW, MMAW) including, but not limited to CIGWELD Transarc 130i Welding Inverter and associated accessories. Serial numbers are unique with each individual piece of equipment and details description, parts used to manufacture a unit and date of manufacture.
  • Page 13: Symbol Chart

    TRANSARC 170i 1.04 Symbol Chart Note that only some of these symbols will appear on your model. Wire Feed Function Single Phase Wire Feed Towards Workpiece With Three Phase Output Voltage Off. Three Phase Static Frequency Converter- Welding Gun Dangerous Voltage...
  • Page 14: Servicing Hazards

    TRANSARC 170i • Use proper static-proof bags and boxes to store, 1.05 Servicing Hazards move, or ship PC boards. WARNING WARNING The symbols shown below are used throughout this manual to call attention to FIRE OR EXPLOSION hazard. and identify possible hazards. When you • Do not place unit on, over, or near combustible see the symbol, watch out, and follow the surfaces.
  • Page 15 TRANSARC 170i • High-frequency (H.F.) can interfere with radio navigation, safety services, computers, and communications equipment. WARNING • Have only qualified persons familiar with elec- FALLING UNIT can cause injury. tronic equipment install, test, and service H.F. producing units. • Use lifting eye to lift unit only, NOT running gear, gas cylinders, or any other accessories. • The user is responsible for having a qualified electrician promptly correct any interference • Use equipment of adequate capacity to lift and...
  • Page 16: Emf Information

    TRANSARC 170i 1.06 EMF Information Considerations About Welding And The Effects Of Low Frequency Electric And Magnetic Fields Welding current, as it flows through welding cables, will cause electromagnetic fields. There has been and still is some concern about such fields. However,...
  • Page 17: Introduction

    2.04 Description CAUTION The Cigweld Transarc 170i is a self contained single Refers to possible equipment damage. Cau- phase multi process welding inverter that is capable of tions will be shown in bold type.
  • Page 18 TRANSARC 170i Notes INTRODUCTION 2- 2 Manual 0-5280...
  • Page 19: Safety And Installation

    (170A) for 3.0 minutes, i.e. arc welding time, out of every 10 minute period (30% of 10 minutes is 3.0 minutes). During the other 7.0 minutes of the 10 minute period the Welding Power Source must idle and be allowed to cool. A-11712 Figure 2-1: Transarc 170i Duty Cycle Manual 0-5280 Safety and Installation...
  • Page 20: Specifications

    130A @ 60%, 15.2V 100A @ 100%, 14.0V Protection Class IP23S Table 2-1: Transarc 170i Specifications NOTE 1 Due to variations that can occur in manufactured products, claimed performance, voltages, ratings, all capacities, measurements, dimensions and weights quoted are approximate only. Achievable capacities and ratings in use and operation will depend upon correct installation, use, applications, maintenance and service.
  • Page 21: Environment

    Due to large variations in performance and specifications of different brands and types of generators, Cigweld cannot guarantee full welding output power or duty cycle on every brand or type of generator. Some small generators incorporate low cost circuit breakers on their outputs. These circuit breakers usually will have a small reset button, and will trip much faster than a switchboard type circuit breaker.
  • Page 22: High Frequency Introduction

    TRANSARC 170i 3. Radiation from Welding Leads: Radiated interference • Precautions must be taken against the power from welding leads, although pronounced in the vicinity source toppling over. The power source must be of the leads, diminishes rapidly with distance. Keeping located on a suitable horizontal surface in the leads as short as possible will minimise this type of upright position when in use.
  • Page 23 TRANSARC 170i B. Assessment of Area Before installing welding equipment, the user shall make an assessment of potential electromagnetic problems in the surrounding area. The following shall be taken into account. 1. Other supply cables, control cables, signaling and telephone cables; above, below and adjacent to the welding equipment.
  • Page 24 TRANSARC 170i Where the work piece is not bonded to earth for electrical safety, nor connected to earth because of its size and position, e.g. ship’s hull or building steelwork, a connection bonding the work piece to earth may reduce emissions in some, but not all instances.
  • Page 25: Installation, Operation And Setup

    TRANSARC 170i SECTION 4: INSTALLATION, OPERATION AND SETUP 4.01 Transarc 170i Power Source Controls, Indicators and Features A-11646 A-11713 Figure 4-1: Front Panel Figure 4-2: Rear Panel 1. VRD ON/OFF Indicator Lights A VRD (voltage reduction device) is a hazard reducing device designed to reduce electric shock hazards present on the output of welding power source when operating in MMAW (stick) mode.
  • Page 26 TRANSARC 170i A-11690 2. Digital Meter (Amps and Volts) The digital meter is used to display the pre-set parameter values (when not welding) and actual output current or voltage (when welding) of the power source. A long press (>2s) on the Multi Function Control toggles between the display of amps and volts.
  • Page 27 TRANSARC 170i A-11714 Figure 4-3: Programming Mode STICK Programming Mode Programming Parameter Control Panel Display Hot Start This parameter operates in STICK mode to improve the start characteristics for stick electrodes HOT START current is on top of the BASE current.
  • Page 28 TRANSARC 170i Programming Parameter Control Panel Display Base Current This parameter sets the STICK weld current. Range is 5 to 170A. Factory default is 120A. Arc Force Arc Force is effective when in STICK mode only. Arc Force control provides an adjustable amount of Arc Force (or "dig") control.
  • Page 29 TRANSARC 170i Up Slope This parameter operates in TIG mode only and is used to set the time for the weld current to ramp up from INITIAL current to BASE current. Range is 0.0 to 15.0 seconds. Factory default is 1.0 second.
  • Page 30 TRANSARC 170i Crater Current This parameter operates in TIG mode only. In 2T mode this is the current at the end of the down slope current ramp. When the welding current reaches the Crater Current value, the welding current will cease and the unit will enter Post Flow mode.
  • Page 31 TRANSARC 170i CAUTION Loose welding terminal connections can cause overheating and result in the male plug being fused in the bayonet terminal. 7. Remote Control Socket The 8 pin Remote Control Socket is used to connect remote control devices to the welding power source.
  • Page 32 A-11725 STICK Dead Man Switch Mode (Transarc 170i Mines Spec Model) A special trigger mode called “Dead Man Switch” mode is available on the 170i when welding with STICK electrodes. In this mode, there will be no output voltage at all from the Power Source until the trigger is pressed.
  • Page 33 Note that if the Dead Man Switch function is disabled, 2T and 4T are not available in STICK mode. Information on how to disable the Dead Man Switch function is available from Cigweld Technical Customer Care on +61 3 9474 7400...
  • Page 34 TRANSARC 170i WARNING The Power Source must be turned off and unplugged from the mains supply before the Dead Man Switch function is changed. WARNING If 4T operation is selected when using the Dead man Switch mode, the use of and observer is recommended.
  • Page 35: Shielding Gas Regulator Operating Instructions (Where Supplied)

    TRANSARC 170i 3.07 Shielding Gas Regulator Operating Instructions (where supplied) WARNING This equipment is designed for use with welding grade (Inert) shielding gases only. Shielding Gas Regulator Safety This regulator is designed to reduce and control high pressure gas from a cylinder or pipeline to the working pressure required for the equipment using it.
  • Page 36 TRANSARC 170i Installation 1. Remove cylinder valve plastic dust seal. Clean the cylinder valve outlet of impurities that may clog orifices and damage seats before connecting the regulator. Crack the valve (open then close) momentarily, pointing the outlet away from people and sources of ignition.
  • Page 37: Setup For Tig (Gtaw) Welding

    TRANSARC 170i Shutdown Close cylinder valve whenever the regulator is not in use. To shut down for extended periods (more than 30 minutes). 1. Close cylinder or upstream valve tightly. 2. Open downstream equipment valves to drain the lines. Bleed gas into a well ventilated area and away from any ignition source.
  • Page 38: Foot Control Part No. W4015800 (Optional Accessory)

    TRANSARC 170i A-11666 Figure 4-7: Setup for TIG Welding 3.09 Foot Control Part No. W4015800 (Optional Accessory) Art # A-11338 Figure 4-8: Foot Control Art # A-11339 Art # A-11340 Figure 4-9: 8 Pin Control Plug INSTALLATION, OPERATION AND SETUP...
  • Page 39 Table 4-2 Description The CIGWELD Foot Control is a foot operated switch and potentiometer which starts and stops the welding process and controls welding current through operation of the foot pedal. Refer to list below for compatible Cigweld power sources.
  • Page 40: Setup For Manual Arc (Mmaw) Welding

    TRANSARC 170i 3.10 Setup for Manual Arc (MMAW) Welding A. Connect the Electrode Holder lead to the positive welding terminal (+). If in doubt, consult the electrode manufacturer. Welding current flows from the Power Source via heavy duty bayonet type terminals. It is essential, however, that the male plug is inserted and turned securely to achieve a sound electrical connection.
  • Page 41: Theory Of Operation

    TRANSARC 170i SECTION 5: THEORY OF OPERATION 5.01 Inverter Design What does the word inverter mean? The term inverter refers to the ability to change DC power into AC. Inverter power supplies immediately rectify the incoming AC to DC, and then the transistors create a higher frequency AC. The higher frequency AC then goes on to a much smaller main transformer than in a conventional power supply.
  • Page 42 TRANSARC 170i Notes Theory of Operation Manual 0-5280...
  • Page 43: Troubleshooting

    TRANSARC 170i SECTION 6: TROUBLESHOOTING 6.01 Basic Troubleshooting-Power Source Faults The following table is a guide for analyzing problems and making repairs to the Power Source. Fault Possible Cause Remedy There is no weld output and The main Power Switch is...
  • Page 44: Factory Reset Information

    TRANSARC 170i 6 Weld Output operates when Internal wiring fault A Check solenoid wiring header is the torch trigger switch is plugged securely into Control depressed but the gas valve board. Check solenoid wiring is not does not operate. damaged...
  • Page 45: Advanced Troubleshooting

    TRANSARC 170i 6.03 Advanced Troubleshooting If the problem cannot be solved by the basic (external) troubleshooting guide, the Power Source cover will have to be removed to allow the technician to analyze failures with a few common tools. WARNING Turn off power and disconnect mains supply plug from receptacle before working on the unit. Allow two minutes for capacitors to discharge after disconnection from mains supply voltage.
  • Page 46: Preliminary Dc Bus Measurement Of The Main Inverter Board

    TRANSARC 170i 6.06 Preliminary DC Bus measurement of the main inverter board WARNING Check DC bus voltage has discharged to less than 5VDC before servicing. Ensure the mains supply plug is disconnected from receptacle. Art # A-11813 DC Bus Testing...
  • Page 47: Preliminary Check Of The Main Inverter Board

    TRANSARC 170i 6.07 Preliminary check of the main inverter board Read and follow safety information in Section 6.02 before proceeding. Art # A-11814 IGBT Testing Multimeter Lead Placement Diode Voltage Positive meter lead to testpoint 3 IGBT V8 & V8-1 0.2 –...
  • Page 48: Check Main Input Rectifier

    TRANSARC 170i DIODE Testing Multimeter Lead Placement Ohms DIODE V7 & V7-1 Positive meter lead to testpoint 11 0.2 – 0.8 VDC Negative meter lead to testpoint 12 DIODE T14, T15, T18 Positive meter lead to testpoint 13 0.2 – 0.8 VDC...
  • Page 49: Dc Bus Voltage Measurement

    TRANSARC 170i 6.09 DC Bus voltage measurement Apply voltage to the Power Source. WARNING There are extremely dangerous voltage and power levels present inside these Power Sources. Do not attempt to diagnose or repair unless you have had training in power electronics measurement and troubleshooting techniques.
  • Page 50: Pcb Connectors

    TRANSARC 170i 6.10 PCB Connectors Inverter PCB Art # A-11817 IN Header Pin Pin function signal 15 VDC IGBT 1 pwm drive signal, 15V p-p square wave 15 VDC pk IGBT 2 pwm drive signal, 15V p-p square wave 15 VDC pk...
  • Page 51 TRANSARC 170i DY1 Header Pin Pin function signal +24 V (solenoid positive) 24 VDC 0 VDC No connection No connection No connection Table 6-11: DY1 Header pin function (connects to DY header on control PCB) FJ/QF Header Pin Pin function...
  • Page 52 TRANSARC 170i Display PCB Art # A-11818 J12 Header Pin Pin function signal Serial display data (LOAD) 5 VDC digital Serial display data & eprom (D-IN) 5 VDC digital Serial diaplay data (CLK) 5 VDC digital Serial display eprom (D-OUT)
  • Page 53 TRANSARC 170i Control PCB A-11850 WV Header Pin Pin function signal Positive welding terminal Positive VDC No connection Negative welding terminal 0 VDC Table 6-19: WVIN Header pin function GUN Header Pin Pin function signal Trigger 8 pin socket, pin 3...
  • Page 54 TRANSARC 170i MB Header Pin Pin function signal Serial display data (LOAD) 5 VDC digital Serial display data & eprom (D-IN) 5 VDC digital Serial diaplay data (CLK) 5 VDC digital Serial display eprom (D-OUT) 5 VDC digital DeadMan Switch (5V in Dead Man mode) 5 VDC digital Encoder Output "A"...
  • Page 55 DIP Switch SW1, control PCB Art # A-11821 A-11847 SW1 position Function Set to ON for Transarc 170i Set to OFF for Transarc 170i Set to OFF for Transarc 170i Set to OFF for Transarc 170i Table 6-32: SW1 Dip Switch functions...
  • Page 56 A-11889 SW1 position Function Set to ON for Transarc 170i Mine Spec Plant W1007171, Power source W1007169 Set to OFF for Transarc 170i Non Mine Spec Plant W1007171, Power source W1007169 Table 6-33: SW1 Dip Switch functions Troubleshooting 6-14 Manual 0-5280...
  • Page 57: Calibration

    TRANSARC 170i 6.12 Calibration Calibration Art # A-11822 While the power source is turned off, set SW1 position 2 to ON, to allow calibration of output volts & amps. A-11867 2 Output Current Calibration Select STICK mode on the front panel.
  • Page 58 TRANSARC 170i A-11847 3 Remote Calibration Select LIFT TIG mode on the front panel. Remove the load from the output terminals. Set front panel AMPS control to maximum. Connect a remote control device and set the remote control potentiometer to maximum.
  • Page 59: Main Circuit Description

    TRANSARC 170i 6.13 Main Circuit Description WARNING Turn off power and disconnect mains supply plug from receptacle before working on the unit. Allow two minutes for capacitors to discharge after disconnection from mains supply voltage. A-11868 The mains supply voltage is connected via a double pole switch to the input rectifiers on the main inverter board through an inbuilt EMC filter on the inverter power board.
  • Page 60: Circuit Diagram

    TRANSARC 170i 6.14 Circuit Diagram WELDING TERMINALS Troubleshooting 6-18 Manual 0-5280...
  • Page 61: Disassembly Procedure

    TRANSARC 170i SECTION 7: DISASSEMBLY PROCEDURE 7.01 Safety Precautions for Disassembly Read and follow safety information in Section 6.03 before proceeding. Unplug unit before beginning Disassembly procedure. 7.02 Case Removal Read and follow safety information in Section 6.03 before proceeding with disassembly 1.
  • Page 62: Control Pcb Removal

    TRANSARC 170i 7.03 Control PCB Removal Read and follow safety information in Section 6.03 before proceeding with disassembly Remove case (refer to 7.02) before removing the control board. 1. Remove 4 screws from control PCB. 2 Disconnect OT2 harness from OT2 connector.
  • Page 63: Solenoid Valve And Current Transformer Output Removal

    TRANSARC 170i 7.04 Solenoid Valve and Current Transformer Output Removal Read and follow safety information in Section 6.03 before proceeding with disassembly 1. Unplug control wire. 2. Dismantle two clips over the hose. 3. Unscrew the nut. Then the solenoid valve is disassembled.
  • Page 64: Display Pcb Removal

    TRANSARC 170i 7.05 Display PCB Removal Read and follow safety information in Section 6.03 before proceeding with disassembly 1. Remove Display PCB Screws. 2. Unscrew the set screw to remove the knob. 3. Unplug the harness. 4. Unscrew 4 screws to disassemble the display PCB...
  • Page 65: Front Panel Assembly Removal

    TRANSARC 170i 7.06 Front Panel assembly Removal Read and follow safety information in Section 6.03 before proceeding with disassembly 1. Remove front panel screws. 2. Remove Positive Output Terminal Bolt. 3. Remove Negative Output Terminal Bolt. 4. Disconnect hose from outlet.
  • Page 66: Rear Panel Removal

    TRANSARC 170i 7.07 Rear Panel Removal Read and follow safety information in Section 6.03 before proceeding with disassembly 1. Remove 2 screws on rear panel. 2. Remove On/Off Switch wire. 3. Remove gas hose from gas inlet. 4. Remove ground screw.
  • Page 67: Base Panel Removal

    TRANSARC 170i 7.08 Base Panel Removal Read and follow safety information in Section 6.03 before proceeding with disassembly 1. Remove 4 screws to disassemble the base panel. A-11884 Manual 0-5280 DISASSEMBLY PROCEDURE...
  • Page 68 TRANSARC 170i Notes DISASSEMBLY PROCEDURE Manual 0-5280...
  • Page 69: Assembly Procedures

    TRANSARC 170i SECTION 8: ASSEMBLY PROCEDURES 8.01 Installing Base Panel 1. Install base panel screws to assemble the base panel. A-11884 Manual 0-5280 ASSEMBLY PROCEDURES...
  • Page 70: Installing Rear Panel

    TRANSARC 170i 8.02 Installing Rear Panel 1. Reinstall on/off switch. 2. Reinstall power cord. 3. Reinstall fan. install 4 screws. 4. Reinstall ground wire. 5. Reinstall gas hose to gas inlet. 6. Reinstall input wire. 7. Reinstall rear panel 2 screws to install rear panel.
  • Page 71: Installing Front Panel Assembly

    TRANSARC 170i 8.03 Installing Front Panel assembly 1. Reinstall Positive Output Terminals Bolt. 2. Reinstall Negative Output Terminals. 3. Reinstall gas hose to gas outlet. 4. Reinstall 8 pin wire. 5. Reinstall 2 screws to install front panel. A-11886 Manual 0-5280...
  • Page 72: Installing Display Pcb

    TRANSARC 170i 8.04 Installing Display PCB 1. Plug the ribbon cable into the socket, make sure it is correctly installed with the levers in the locked posi- tion. 2. Reinstall 4 screws to install display PCB. 3. Reinstall set screw to install knob.
  • Page 73: Installing Solenoid Valve And Current Transformer Output

    TRANSARC 170i 8.05 Installing Solenoid Valve and Current Transformer Output 1. Reinstall Current Transformer Output. 2. Connect the control wire to Current Transformer Output. 3. Connect the weld cable to the welding output terminal. 4. Install the two clips over the gas hose.
  • Page 74: Installing Control Pcb

    TRANSARC 170i 8.06 Installing Control PCB 1. Install 4 screws on control PCB. 2 Plug OT2 harness to OT2 connector. 3. Plug OT1 harness to OT1 connector 4. Plug HF harness to HF connector. 5. Plug IFB harness to IFB connector.
  • Page 75: Installing Case

    TRANSARC 170i 8.07 Installing Case 1. Install 12 screws to install the case. A-11878 Manual 0-5280 ASSEMBLY PROCEDURES...
  • Page 76 TRANSARC 170i Notes ASSEMBLY PROCEDURES Manual -5280...
  • Page 77: Key Spare Parts

    TRANSARC 170i SECTION 9: KEY SPARE PARTS 9.01 Power Source A-11727 A-11728 Figure 9-1 Manual 0-5280 KEY SPARE PARTS...
  • Page 78: Tig Torch W4014604 (Where Supplied)

    TRANSARC 170i TRANSARC 170i POWER SOURCE SPARE PARTS ITEM PART NUMBER DESCRIPTION W7005800 PCB Power W7005801 PCB Control W7005803 PCB Front Panel (Display) 170i W7005805 Knob Control W7004909 Dinse Socket 50mm Control Socket 8 pin (Note that 8 pin control plug is part number...
  • Page 79: Stick Electrode Holder With Trigger Switch 646761(Where Supplied)

    TRANSARC 170i 9.03 Stick Electrode Holder with Trigger Switch 646761(where supplied) Stick Electrode Holder with Trigger Switch 646761 spare parts diagram A-11710 Figure 9-3 ELECTRODE HOLDER SPARE PARTS ITEM PART NO. DESCRIPTION W7006000 Rubber boot for electrode holder switch W7006001...
  • Page 80 TRANSARC 170i Notes KEY SPARE PARTS Manual 0-5280...
  • Page 81: Cigweld - Limited Warranty Terms

    WELD whether arising out of contract, negligence, strict tort, or under any warranty, or otherwise, shall not, except as expressly provided herein, exceed the price of the goods upon which such liability is based. No employee, agent, or representative of CIGWELD is authorized to change this warranty in any way or grant any other warranty.
  • Page 82: Terms Of Warranty – January

    CIGWELD. 4. CIGWELD declares that, to the extent permitted by law, it hereby limits its liability in respect of the supply of goods which are not of a kind ordinarily acquired for personal, domestic or household use or consumption to any one or more of the following (the choice of which shall be at the option of CIGWELD).
  • Page 83: Warranty Schedule – January

    Accredited Distributor of the equipment. Notwithstanding the foregoing, in no event shall the warranty period extend more than the time stated plus one year from the date CIGWELD delivered the product to the Accredited Distributor. Unless otherwise stated the warranty period includes parts and labour. CIGWELD reserves the right to request documented evidence of date of purchase.
  • Page 84 To make a claim under the warranty, take the product (with proof of purchase from a Cigweld Accredited Seller) to the store where you purchased the product or contact Cigweld Customer Care 1300 654 674 for advice on your nearest Service Provider.
  • Page 85: Global Customer Service Contact Information

    GLOBAL CUSTOMER SERVICE CONTACT INFORMATION Victor Technologies, China CIGWELD, Australia 71 Gower Street No 100 Lao Hongjing Rd Preston, Victoria Minhang District Shanghai, PR, 200235 Australia, 3072 Telephone: 61-3-9474-7400 Telephone: 86-21-64072626 Fax: 86-21-64483032 Fax: 61-3-9474-7391 Email: enquiries@cigweld.com.au Victor Technologies Asia Sdn Bhd...
  • Page 86 Asia Pacific Regional Headquarters 71 Gower Street Preston, Victoria, Australia, 3072 Telephone: +61 3 9474 7400 FAX: +61 3 9474 7391 Email: enquiries@cigweld.com.au www.cigweld.com.au...

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