Warranty - RCA Digital Voice Recorder User Manual

US Warranty
US Warranty
EN
What your warranty cover:
• Any defect in material or workmanship.
For how long after our purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days
from date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our options, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original
product's warranty period.
How to make a warranty claim:
• Properly pack your unit. Included any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• Included in the package evidence of purchase date such as the bill of sale.
Also print your name and address and a description of the defect. Send
standard UPS or its equivalent to:
• Pay any charges billed to you by the Exchange Center for service not
covered by the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no
liability in case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides information
regarding operating instructions and user controls. For additional
information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your
unit. It will make it easier to contact you should it ever be necessary. The
return of the card is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty inform
22
Thomson Consumer Electronic, Inc.
Product Exchange Center
11721 B Alameda Av.,
Socorro, TX 79927