Advanced Hybrid System Installation Manual KX-TEA308 KX-TEB308 Model Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug the product from the wall outlet before cleaning.
SLT is connected to. Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service Centre.
UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE. • WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION.
Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://doc.panasonic.de...
About the Installation Manual This Installation Manual is designed to serve as an overall technical reference for Panasonic Advanced Hybrid System, KX-TEA308 and KX-TEB308. It explains how to install the hardware and programme this PBX using KX-TE308 Maintenance Console. The Installation Manual is divided into the following sections: Section 1 System Outline Provides general information on the PBX, including the system capacity and specifications.
If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover. The equipment must be connected to direct extension lines, and a payphone should not be connected as an extension. 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services.
Table of Contents System Outline ..................13 System Highlights......................14 1.1.1 System Highlights ......................14 Basic System Construction ...................15 1.2.1 Main Unit ...........................15 1.2.2 System Connection Diagram ....................16 Specifications........................17 1.3.1 General Description ......................17 1.3.2 Characteristics ........................18 1.3.3 System Capacity .......................19 Installation.....................
3.2.1 Connection ........................66 3.2.2 Starting KX-TE308 Maintenance Console for the first time..........69 3.2.3 Accessing PBX via Internal Modem ................. 70 Troubleshooting ..................73 Troubleshooting ......................74 4.1.1 Installation ........................74 4.1.2 Connection ........................75 4.1.3 Operation.......................... 76 4.1.4 System Restart......................... 77 4.1.5 System Reset with System Data Clear ................
(OGMs), and be connected to the desired party automatically. PC Programming System programming settings can be accessed using a PC and the Panasonic KX-TE308 Maintenance Console software as well as by using a PT. The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the KX-TE308 Maintenance Console software.
1.2.1 Main Unit The KX-TEA308 and KX-TEB308 have a capacity of 3 outside (CO) lines and 8 extensions. It is capable of supporting Panasonic proprietary telephones (PTs), and single line devices such as single line telephones (SLTs), fax machines and data terminals.
1.2 Basic System Construction 1.2.2 System Connection Diagram Outside (CO) Line Remote PC External audio source (radio, CD player, etc.) Paging system (loudspeaker, amplifier and speaker, etc.) Batteries Door Opener/ Doorbell/Door Chime Fax/Telephone Answering Machine Doorphone DSS Console Wireless Phone Voice Processing Printer System...
1.3 Specifications Specifications 1.3.1 General Description Control Bus Original bus (16-bit, 24 MHz) Switching Space Division CMOS Crosspoint Switch Power Input 100 V AC to 240 V AC, 0.8A to 0.4A, 50 Hz/60 Hz External Battery +24 V DC (+12 V DC × 2) Maximum Power Failure Tolerance 300 ms (without using backup batteries) Memory Backup Duration...
1.3 Specifications 1.3.2 Characteristics Terminal Equipment Loop Limit including set Doorphone Minimum Leakage Resistance 15 000 minimum Maximum Number of Extension 1 PT or SLT in standard connection Instruments per Line 1 PT and 1 SLT in parallel connection Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the ringing load Outside (CO) Line Loop Limit 1600...
Extensions for PT only — — Maximum Cards and Terminal Equipment Item TEA308 TEB308 PT and SLT 2-Port Doorphone Card 2-Channel Voice Message Card (for KX-TEA308 only) — Doorphone Door Opener Pager Music on Hold (MOH) DSS Console System Data Item Max.
Section 2 Installation This section describes how to install the Advanced Hybrid System. Detailed instructions for installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Information on system expansion and peripheral equipment installation is included. Installation Manual...
(It is preferable not to install the PBX in the same room as the above equipment.) Within 1.8 m of radios and televisions. (Both the PBX and Panasonic proprietary telephones should be at least 1.8 m away from such devices.) Locations where other objects will obstruct the area around the PBX.
2.1 Before Installing Use 2-pair telephone cables when connecting Panasonic proprietary telephones (PTs). Use 1-pair telephone cables when connecting single line telephones (SLTs), data terminals, answering machines, computers, voice processing systems, etc. Unplug the PBX from its power source when wiring, and plug the PBX back in only after all wiring is completed.
2.2 Installing the Advanced Hybrid System Installing the Advanced Hybrid System 2.2.1 Unpacking The following items are included upon shipment. Main Unit AC Cord* CD-ROM Getting Started Screw (Wall Mounting) Washer (Wall Mounting) Pager Connector Audio Source Connector Strap * The type of the AC cord may vary depending on the country/area of use. More than one type of AC cord may be included for countries/areas in Central and South America.
2.2 Installing the Advanced Hybrid System 2.2.2 Names and Locations MOH Jack Pager Jack Run Indicator Extension Outside (CO) Line Modular Modular Jacks Jacks RS-232C Port Protective Earth Terminal USB Port AC Inlet Battery Interface Power Switch Installation Manual...
2.2 Installing the Advanced Hybrid System 2.2.3 Opening/Closing Covers Opening Covers Pull the slide button to the right and, holding it, slide the cable cover upwards. Then turn the cable cover slightly to remove it. Slide Button Cable Cover Remove the 3 cover screws. Screw Holding the protrusions on both sides of the front cover, swing the cover open.
2.2 Installing the Advanced Hybrid System Removing/Attaching the Front Cover If you prefer, you can remove the front cover. Removing the Front Cover Holding the front cover open at about a 45 angle, remove the front cover by pushing it in the direction of the arrow as shown below.
2.2 Installing the Advanced Hybrid System Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed so that the front hooks fit in place. Cable Cover Rear Hook Front Hook Slide the cable cover down until it locks. Note For safety reasons, keep the front cover closed while the PBX is in operation.
2.2 Installing the Advanced Hybrid System 2.2.4 Securing the Cables Attach the included strap to either of the 2 rails depending on your preference. Rail Rail Bind the cables as shown. Installation Manual...
2.2 Installing the Advanced Hybrid System Attach the cable cover. ( 2.2.3 Opening/Closing Covers) Cable Cover Notes • For safety reasons, do not stretch, bend, or pinch the cables. • If you prefer, you can cut the other side of the cable cover and run the cables through that opening.
2.2 Installing the Advanced Hybrid System 2.2.5 Connecting Frame Earth IMPORTANT Connect the frame of the PBX to earth. Loosen the screw. Insert an earthing wire (user-supplied)*. Tighten the screw. Connect the earthing wire to earth. Earthing wire To earth Screw * Use an earthing wire that has a conductor with a cross-sectional area of at least 0.75 mm or 18...
2.2 Installing the Advanced Hybrid System 2.2.6 Connecting Backup Batteries Backup batteries and the Backup Battery Cable (KX-A227) provide a backup power supply to allow full use of the PBX in the event of a power failure. In a power failure, the backup batteries automatically maintain the power for the PBX without interruption.
2.2 Installing the Advanced Hybrid System • The charging time of your battery varies depending on the charge remaining, the characteristics of the battery charger, and the ambient temperature. Refer to the instructions provided by the battery manufacturer for details. The following is an example calculation of the time needed to charge a drained battery (Battery rating: 7.2 Ah) connected to the PBX: Battery Rating 7.2 (Ah)
2.2 Installing the Advanced Hybrid System 2.2.7 Wall Mounting The PBX is designed for wall mounting only. The wall where the PBX is to be mounted must be able to support the weight of the PBX. When wall mounting the main unit, use either the included screws, or screws of the same size.
2.2 Installing the Advanced Hybrid System Notes • Do not block the openings of the cabinet. Leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation. • Make sure that the wall behind the cabinet is flat and free of obstacles, so that the openings on the back of the cabinet will not be blocked.
2.2 Installing the Advanced Hybrid System Affix the PBX to the screw heads. Notes • Do not block the openings of the cabinet. Leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation. •...
2.2 Installing the Advanced Hybrid System 2.2.8 Installing Surge Protector Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that is connected to an outside (CO) line to prevent potentially dangerous electrical surges from entering the building via the outside (CO) lines and damaging the PBX and connected equipment.
2.2 Installing the Advanced Hybrid System Outside Installation (Main Building) Outside Surge Protector (CO) Line (Another Building) Outside (CO) Line Extn. Terminal Board Surge Extn. Protector Extn. Extn. Earth Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.
2.2 Installing the Advanced Hybrid System Bury the earth rod near the protector. The earthing wire should be as short as possible. The earthing wire should run straight to the earth rod. Do not run the wire around other objects. Bury the earth rod at least 50 cm underground.
Connector Connector for KX-TE82460 for KX-TE82493 Connector for KX-TE82492 (KX-TEA308 only) Notes • Before installing optional service cards, turn off the PBX and unplug the AC cord. • Use extra care to make sure you do not damage the part of the case marked with a circle.
2.3 Installing Optional Service Cards 2.3.2 3-Port Caller ID Card (KX-TE82493) Function Adds Caller ID support for 3 outside (CO) lines. FSK and DTMF Caller ID types are supported. For information on the type of Caller ID used in your area, contact your telephone company.
2.3 Installing Optional Service Cards Lift the edge of the card while holding the catch open. (Do not touch the circuit board of the card during the operation.) Installation Manual...
2.3 Installing Optional Service Cards 2.3.3 2-Port Doorphone Card (KX-TE82460) Function Supports the connection of 2 doorphones and 2 door openers. Loosen the screws and open the cable and front covers. ( 2.2.3 Opening/Closing Covers) Before installing the optional service card, cut and remove the dummy cover from the main unit. Dummy Cover Attach the 2-Port Doorphone Card to the main unit, connect the cord to the Doorphone Card Connector and secure the screws.
Provides 60 minutes of recording time (2 channels) for messages using the Built-in Voice Message Feature. Note The 2-Channel Voice Message Card is available for KX-TEA308 only. Loosen the screws and open the cable and front covers. ( 2.2.3 Opening/Closing Covers) Slide the card between the guiderails until it clicks, and attach the connector to it.
2.3 Installing Optional Service Cards Lift the edge of the card while holding the catch open. (Do not touch the circuit board of the card during the operation.) Installation Manual...
2.4 Connecting Outside (CO) Lines Connecting Outside (CO) Lines 2.4.1 Connecting Outside (CO) Lines Connection Insert the modular plugs of the telephone line cords (2-conductor wiring) into the outside (CO) line jacks. Connect the line cords to the terminal board or the modular jacks from the telephone company. TEL Jack for Outside(CO)Line T: Tip R: Ring...
2.5 Connecting Extensions Connecting Extensions 2.5.1 Connecting Extensions Extension jacks can be used for proprietary telephones (PTs), Direct Station Selection (DSS) Consoles, single line telephones (SLTs), and Voice Processing Systems. Notes • Connect a display-equipped proprietary telephone (PT) to extension jack 01, as this extension is automatically designated as the manager extension.
2.5 Connecting Extensions 2.5.2 Connecting Extensions in Parallel Any single line telephone (SLT) can be connected in parallel with a proprietary telephone (PT) to a Hybrid Port as follows: To a Hybrid Port Modular T-Adaptor 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "H", and "L".
2.6 Connecting Doorphones and Door Openers Connecting Doorphones and Door Openers 2.6.1 Connecting Doorphones and Door Openers Up to 2 doorphones (KX-T30865) and 2 door openers (user-supplied) can be installed. Maximum Cabling Distance Cable Max. Distance ø 0.4 mm: 70 m ø...
2.6 Connecting Doorphones and Door Openers Note Two kinds of screws are included with the KX-T30865. Please choose the appropriate screws for your wall type. : when a doorphone plate has been fixed to the wall : when you wish to install the doorphone directly to the wall Connect the wires to the screws located in the front cover.
2.6 Connecting Doorphones and Door Openers Connecting Doorphones (KX-T30865) Connect the Doorphone Card to the terminal boxes using 4-conductor wiring and modular connectors. Connect the wires of doorphone 1 to the red and green screws on the appropriate terminal box. Connect the wires of doorphone 2 to the yellow and black screws on the appropriate terminal box.
2.6 Connecting Doorphones and Door Openers Connecting Door Openers Use a flathead screwdriver to press and hold open the button below the terminal, and insert the wire coming from the door opener into the terminal. Door opener 2 Door opener 1 To the door openers Wrap the strap around all of the cords.
2.7 Connecting Doorbell or Door Chime Connecting Doorbell or Door Chime 2.7.1 Connecting Doorbell or Door Chime Use a flathead screwdriver to press and hold open the button below the terminal, and insert the wire coming from the doorbell or door chime into the terminal. You can use a standard doorbell/door chime.
2.8 Connecting Peripherals Connecting Peripherals 2.8.1 Connecting Peripherals Cable Max. Distance External audio source (radio, CD player, etc.) ø 0.4 mm: 10 m ø 0.5 mm: 10 m ø 0.6 mm: 10 m CAT 5: 10 m Cable Max. Distance Paging system (loudspeaker, ø...
2.8 Connecting Peripherals the MOH Jack of the PBX. Use an EIAJ RC-6701 A plug (2-conductor, 3.5 mm in diameter). • Input impedance: 8 CAUTION • Do not force audio cables into the jacks. Doing so may damage the connections and cause the audio to cut in and out.
2.8 Connecting Peripherals Pin Assignments Circuit Type Signal Name Function CCITT RD (RXD) Receive Data SD (TXD) Transmit Data ER (DTR) Data Terminal Ready 108.2 Signal Ground DR (DSR) Data Set Ready RS (RTS) Request To Send CS (CTS) Clear To Send Connection Charts For connecting a PC/printer with a 9-pin RS-232C connector PC/Printer...
2.8 Connecting Peripherals RS-232C Signals • Receive Data (RXD):…(input) Carries signals from the printer or the PC to the PBX. • Transmit Data (TXD):…(output) Carries signals from the PBX to the printer or the PC. Stays in "Mark" status unless data or BREAK signals are being transmitted.
2.9 Power Failure Connections Power Failure Connections 2.9.1 Power Failure Connections When the power supply to the PBX fails, power failure transfer will switch from the current connection to the Power Failure Connections. Power Failure Connections connect a specific extension and an outside (CO) line in the event of power failure as follows: Outside (CO) line 1—extension (T, R) jack 01 Notes...
2.10 Starting the Advanced Hybrid System 2.10 Starting the Advanced Hybrid System 2.10.1 Starting the Advanced Hybrid System This section explains the procedure for starting the PBX for the first time, with default values, or when you wish to re-initialise the PBX. Make sure that all outside (CO) lines you use are connected to the PBX.
2.10 Starting the Advanced Hybrid System PT programming. Refer to "3.3 PT Programming" of the Feature Guide. Users in countries such as Italy and the Czech Republic are required to set the country code prior to all other settings. CAUTION •...
2.10 Starting the Advanced Hybrid System Installation Manual...
3.1 Installing KX-TE308 Maintenance Console Installing KX-TE308 Maintenance Console 3.1.1 Installing KX-TE308 Maintenance Console on a PC System Requirements Operating System • Microsoft Windows 98 SE, Windows Me, Windows 2000, or Windows XP ® ® Hardware • CPU: 300 MHz Intel Celeron or faster ®...
3.1 Installing KX-TE308 Maintenance Console Installing KX-TE308 Maintenance Console Notes • Before installing or uninstalling the software, be sure to close any open applications. • To install or uninstall the software on a PC running Windows 2000 Professional or Windows XP Professional, you must be logged in as a user in the "Administrators"...
3.2 Connection Connection 3.2.1 Connection PBX features and settings can be customised using a PC and the KX-TE308 Maintenance Console software. Programming can be performed both on-site, using a PC connected directly to the PBX, and off-site, by accessing the PBX via modem. Serial Interface Connection A PC can be connected to the RS-232C port of the PBX, or to the USB port for faster access.
3.2 Connection KX-TDA Series: CD-ROM Drive:\TDA_USB Driver\TDA_USB Driver PC Console/Phone Software: CD-ROM Drive:\TDA_USB Driver\T7601_USB Driver Note Before installing or uninstalling the driver, be sure to close any open applications. Windows 98SE Connect the PC to the PBX with a USB cable. The Add New Hardware Wizard will appear.
3.2 Connection Windows XP Connect the PC to the PBX with a USB cable. The Found New Hardware Wizard will appear. Select Install from a list or specific location [Advanced], then click Next. Select Search for the best driver in these locations. Select Include this location in the search:, then click Browse.
3.2 Connection 3.2.2 Starting KX-TE308 Maintenance Console for the first time When you start the KX-TE308 Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialisation (with factory default setting), Quick Setup will launch automatically.
3.2 Connection 3.2.3 Accessing PBX via Internal Modem 1. Start the KX-TE308 Maintenance Console software from the start menu on your PC. (Start Programs KX-TE308 Maintenance Console) 2. Type the Installer Level Programmer Code that was set during the KX-TE308 Maintenance Console installation.
3.2 Connection Ask the respondent to transfer the call to the internal modem of the PBX. ('Transfer' + 'Remote Maintenance Feature number') Click OK and wait for 2 or 3 seconds, and then go on-hook before you hear a tone from the modem.
4.1 Troubleshooting Troubleshooting 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION • Extension telephone does • Faulty connection • Plug the telephone into the same not function. between the PBX and extension port using a short telephone telephone. cord. If the telephone functions, then the connection between the PBX and the telephone must be repaired.
4.1 Troubleshooting 4.1.2 Connection Telephone cord connecting the PBX and a proprietary telephone (PT): CAUSE SOLUTION Can you dial The T/R pins are connected to the H/L Use the correct cord (the an extension? pins. inner 2 wires are for T/R and the outer 2 wires are for H/L).
4.1 Troubleshooting 4.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • When using the • The HANDSET/ • When the headset is not used, set the speakerphone on an HEADSET selector is set HANDSET/HEADSET selector to the analogue proprietary to the "HEADSET" "HANDSET"...
4.1 Troubleshooting 4.1.4 System Restart If the PBX does not operate correctly, confirm that the operation/feature is being used correctly and refer to the Troubleshooting section if necessary. If the PBX still does not operate correctly, restart the PBX. When the PBX is restarted: •...
4.1 Troubleshooting 4.1.5 System Reset with System Data Clear When the PBX does not operate correctly after restarting, you can clear the programming data stored in the PBX. The PBX will restart with the default settings. Make sure that all outside (CO) lines you use are connected to the PBX. Slide the System Clear Switch to the "CLR"...
Index Numerics 2-Channel Voice Message Card (KX-TE82492) Power Failure Connections 2-Port Doorphone Card (KX-TE82460) 3-Port Caller ID Card (KX-TE82493) Removing/Attaching the Front Cover About the Installation Manual About the Other Manuals Safety Installation Instructions Accessing PBX via Internal Modem Securing the Cables Serial Interface Connection Setting the Password and Password Security Basic System Construction...
120 mm Install a screw here. Install a screw here. TEMPLATE FOR WALL MOUNTING Copy or print this template and place it on the wall. Install the screws as marked. If you mount the main unit on a concrete or mortar wall, fit anchor plugs (not included) into the wall beforehand.