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48
EN
Macintosh
SYMPTOM
Although the USB cable is
connected, PC operating
system does not recognize the
memory card in the
camcorder.
Cannot copy or save files.
The created date of the file is
not displayed correctly on the
information display panel.
CORRECTIVE ACTION
• Make sure that the AC Adapter is connected to the
camcorder and that the power is on.
• Make sure that the USB cable is connected securely.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC's USB
connector.
• Make sure that there is enough free space available in the
drive where you are trying to copy or save a file.
• Make sure that the drive where you are trying to copy or
save a file is not write-protected.
• Make sure that a file with the same name does not
already exist where you are trying to copy or save a file.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC's USB
connector.
• The created date is not displayed if the date is not set on
the camcorder.
TROUBLESHOOTING (cont.)
REFER TO:
Software
Installation and
USB
Connection
Guide
(
pg. 13)
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