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Before You Start the Installation
Evaluate the Installation
To complete Guided Setup you'll need a CableCARD™ to receive cable channels and
a network connection to connect to the TiVo service and premium content providers.
Obtaining a CableCARD
CableCARDs are available in one of two ways:
Pick up:
Customers can pick up a CableCARD from a local cable office. Not all offices
stock CableCARDs, so installers should call ahead to verify inventory. The pick
up option is available from any cable provider that supports self-installation.
Cable company installation:
Customers may opt to have a CableCARD delivered as a part of their cable
installation order in some regions. This often happens when someone has
a new line of service installed. Visit http://www.fcc.gov/guides/cablecard-
know-your-rights to learn more.
TiVoPro Tip
authorize custom installers to pick up CableCARDs on their behalf. Check with
your local cable company for details.
CableCARD Activation Support phone numbers can be found on page 11.
Networking Options
TiVo DVRs require one of the following networking connections.
Wireless
4
Some cable companies also allow the account holders to
Ethernet
MoCA
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