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Technical Service Manual
Wall Ovens
© WOLF APPLIANCE COMPANY, LLC
2005 ALL RIGHTS RESERVED
JOB AID #802984
(Revision C - April 2005)

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Summary of Contents for Wolf Wall Ovens

  • Page 1 Technical Service Manual Wall Ovens © WOLF APPLIANCE COMPANY, LLC 2005 ALL RIGHTS RESERVED JOB AID #802984 (Revision C - April 2005)
  • Page 3: General Information

    General Information W W a a l l l l O O v v e e n n s s SECTION 1 GENERAL INFORMATION...
  • Page 4: Introduction

    Freezer Company, Inc. Neither this manual nor any information or images contained herein may be copied or used in whole or in part without the express written permission of Wolf Appliance Company, LLC, an affiliate of Sub-Zero Freezer Company, Inc. © Wolf Appliance Company, LLC all rights reserved.
  • Page 5: Table Of Contents

    General Information W W a a l l l l O O v v e e n n s s TABLE OF CONTENTS Page # Page # Section 1 - General Information Fan and Motor Testing..........3-22 RTD Testing..............3-23 Introduction.................
  • Page 6: Table Of Contents

    General Information W W a a l l l l O O v v e e n n s s Section 5 -Troubleshooting Guide General Troubleshooting Guide Layout......5-2 Troubleshooting Guide Table of Contents......5-2 Initiating Diagnostic Mode...........5-3 Error Code Chart..............5-4 Testing The Oven Relay Board..........
  • Page 7: Warranty Information

    W W a a l l l l O O v v e e n n s s WARRANTY INFORMATION This page contains a summary of the 2 & 5 Year Warranty that is supplied with every Wolf product, followed by details and notes about the warranties.
  • Page 8: Model Number Key

    General Information W W a a l l l l O O v v e e n n s s MODEL NUMBER KEY Refer to this key for an example of the model numbers. Model: SO 30 F / S Product Type Size Fuel...
  • Page 9: Model Configurations

    General Information W W a a l l l l O O v v e e n n s s MODEL CONFIGURATIONS Single Ovens 30” Single Oven Framed 36” Single Oven Unframed Model Number Description Model Number Description SO30F/S Single Oven 30” Framed Stainless SO36U/S Single Oven 36”...
  • Page 10 General Information W W a a l l l l O O v v e e n n s s Double Ovens 30” Double Oven Framed 30” Double Oven Unframed Model Number Description Model Number Description DO30F/S Double Oven 30” Framed Stainless DO30U/S Double Oven 30”...
  • Page 11: Oven Features

    General Information W W a a l l l l O O v v e e n n s s OVEN FEATURES • Two door styles Traditional Framed (30”) Contemporary Unframed (30” & 36”) • Framed door finish Classic Stainless Steel •...
  • Page 12 General Information W W a a l l l l O O v v e e n n s s 1-10...
  • Page 13: Section 2 -Installation Information

    Installation Information W W a a l l l l O O v v e e n n s s SECTION 2 INSTALLATION INFORMATION...
  • Page 14: Electrical Requirements

    This section of the manual covers some of the installation issues a service technician may need to know when serv- icing a Wolf Wall Oven. If additional information is needed after reviewing this section of the manual, please refer to the Installation Guide or contact the Wolf Appliance Customer Service Department.
  • Page 15: Oven Installation

    Installation Information W W a a l l l l O O v v e e n n s s Oven Installation Use the upper edge of the cavity opening and the bot- Flat Washers tom of the oven chassis side as gripping points to lift the oven into the cabinet cutout.
  • Page 16: Wall Oven Dimensions

    Installation Information W W a a l l l l O O v v e e n n s s WALL OVEN DIMENSIONS 27 1 /2" (699mm) 24" 29 7 /8" (610mm) (759mm) 50" (1269 mm) Figure 2-3. 30” Single Oven Overall Dimensions 24 3 /8"...
  • Page 17: Cabinet Cutout Dimensions

    Installation Information W W a a l l l l O O v v e e n n s s CABINET CUTOUT DIMENSIONS Single 30 Inch Wall Oven NOTE: Dimensions in parentheses are in millimeters . 33" (838) RECOMMENDED CABINET WIDTH 30"...
  • Page 18 Installation Information W W a a l l l l O O v v e e n n s s CABINET CUTOUT DIMENSIONS Single 36 Inch Wall Oven NOTE: Dimensions in parentheses are in millimeters . 39" (991) RECOMMENDED CABINET WIDTH 36"...
  • Page 19 Installation Information W W a a l l l l O O v v e e n n s s CABINET CUTOUT DIMENSIONS Double 30 Inch Wall Oven NOTE: Dimensions in parentheses are in 33" (838) millimeters. RECOMMENDED CABINET WIDTH 30"...
  • Page 20: Side-By-Side

    Installation Information W W a a l l l l O O v v e e n n s s CABINET CUTOUT DIMENSIONS Side-by-Side Wall Oven NOTE: Dimensions in parentheses are in millimeters . 28 1 /2" 28 1 /2" (724) (724) 3 3 /4"...
  • Page 21 Electronic Control System W W a a l l l l O O v v e e n n s s SECTION 3 ELECTRONIC CONTROL SYSTEM...
  • Page 22: Electronic Control Terminology And Component Descriptions

    ELECTRONIC CONTROL TERMINOLOGY & COMPONENT DESCRIPTIONS All Wolf wall ovens utilize an electronic control system. The electronic control system monitors, regulates and con- trols a variety of functions. The control system also displays error codes to identify possible problems with the unit.
  • Page 23: Unique Electronic Control Input Operations

    Electronic Control System W W a a l l l l O O v v e e n n s s UNIQUE ELECTRONIC CONTROL INPUT OPERATIONS The following few pages illustrate electronic control input operations that you would not expect a customer to perform everyday. The input operations described are: Field Option Mode, Sabbath Mode, Delayed Start Mode, Probe Mode and Self-Clean Mode.
  • Page 24: Sabbath Feature

    Electronic Control System W W a a l l l l O O v v e e n n s s Sabbath Feature Sabbath Feature was incorporated into the electronic control system for the observance of certain religious holidays. Once Sabbath Mode has been entered, all of the oven functions have been disabled except the OFF key. To initiate Sabbath feature, the oven must be OFF.
  • Page 25: Time Cook Feature

    Electronic Control System W W a a l l l l O O v v e e n n s s Time Cook Feature Time Cook Feature controls the automatic timing of the oven(s) ON and OFF function by setting the cooking time to start immediately and turn off when the desired cooking is complete.
  • Page 26: Delayed Start Feature

    Electronic Control System W W a a l l l l O O v v e e n n s s Delayed Start Feature This feature controls the automatic timing of the oven(s) ON and OFF function by setting the cooking mode to start later in the day and turn off when the cooking is complete.
  • Page 27: Usda Internal Temperature

    Electronic Control System W W a a l l l l O O v v e e n n s s Temperature Probe Feature The Temperature Probe Feature is used to measure internal temperatures of the food being cooked. It is an accu- rate way to achieve the perfect doneness regardless of the type, cut or weight of food.
  • Page 28: Self-Clean Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Self-Clean Mode In Self-Clean Mode, the oven is heated in graduated stages to a preset high temperature. In Stage One, the bake element cycles for 0 - 36 seconds and the broil element cycles for 18 - 60 seconds.
  • Page 29: Electronic Control Input Operations

    Electronic Control System W W a a l l l l O O v v e e n n s s ELECTRONIC CONTROL INPUT OPERATIONS The following few pages illustrate electronic control input operations that you might expect a customer to perform everyday.
  • Page 30: Convection Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Convection Mode The Convection Mode uses dual convection fans, each with heating elements mounted on the back wall of the oven cavity.
  • Page 31: Convection Bake Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Convection Bake Mode Convection Bake Mode combines heat from two convection heating elements with some heat from the hidden bake element.
  • Page 32: Broil Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Broil Mode In Broil Mode the top broil element is used to conduct an intense radiant heat which browns one side of the food being cooked.
  • Page 33: Convection Broil Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Convection Broil Mode Convection Broil Mode uses intense radiant heat from the top broil element. The convection fans also operate con- tinuously to maintain air movement.
  • Page 34: Roast Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Roast Mode In Roast Mode both the hidden bake element and the broil element are cycled to maintain the desired temperature. The hidden bake element operates 75 percent of the time and the broil element operates 25 percent of the time.
  • Page 35: Convection Roast Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Convection Roast Mode In Convection Roast Mode the dual convection fans with each convection element operate sequentially (on and off), along with the cycling of the top broil element.
  • Page 36: Bake Stone Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s Bake Stone Mode In the Bake Stone Mode a specially designed oven rack and heating element are used along with a ceramic stone. Mounted directly underneath the ceramic bake stone is a heating element.
  • Page 37: Panel Lock

    Electronic Control System W W a a l l l l O O v v e e n n s s Panel Lock When the electronic control panel is visible, the oven is operational. When initiating the panel lock feature all modes and key pads will be non functional except oven OFF touch pad and PANEL LOCK touch pad.
  • Page 38: Initiating Diagnostic Mode

    Electronic Control System W W a a l l l l O O v v e e n n s s INITIATING DIAGNOSTIC MODE UPPER OVEN To initiate Diagnostic Mode for the Upper Oven, the oven must be OFF. Then press and hold the TEMPERATURE key and the 0 “ZERO”...
  • Page 39: Possible Error Indicators

    Electronic Control System W W a a l l l l O O v v e e n n s s POSSIBLE ERROR INDICATORS The last occurring error will be shown in the text area of the Display board. Pressing the ENTER key will cycle through the last occurring seven errors for the oven.
  • Page 40 Electronic Control System W W a a l l l l O O v v e e n n s s BAKE CONV. BAKE LIGHT ON/OFF 3 00 ° ROAST CONV. ROAST COOK TIME STOP TIME 1.07 key comm BROIL CONV.
  • Page 41 Electronic Control System W W a a l l l l O O v v e e n n s s LIGHT ON/OFF BAKE CONV. BAKE 3 00 ° ROAST CONV. ROAST COOK TIME STOP TIME sensor cal 1.07 BROIL CONV.
  • Page 42: Testing The Oven Relay Board

    Electronic Control System W W a a l l l l O O v v e e n n s s TESTING THE OVEN RELAY BOARD Element Testing First access Diagnostic Mode. Once in Diagnostic Mode, the Technician can press a key to activate an element. The element relay and the double line breaker(dlb) will close to complete a 240/208 VAC circuit through a specific element.
  • Page 43: Rtd Testing

    Electronic Control System W W a a l l l l O O v v e e n n s s RTD Testing First access Diagnostic Mode. Once in Diagnostic Mode, the RTD temperature as read by the Oven Controller is shown in the corresponding display.
  • Page 44 Electronic Control System W W a a l l l l O O v v e e n n s s 3-24...
  • Page 45: Section 4 - Component Access And Removal

    Component Access and Removal W W a a l l l l O O v v e e n n s s SECTION 4 COMPONENT ACCESS AND REMOVAL...
  • Page 46 COMPONENT ACCESS AND REMOVAL This section explains how to access and remove components from a Wolf wall oven. Depending on which compo- nent you are going to access or remove in the following sections, you may have to remove other components first.
  • Page 47: Control Panel Components

    Component Access and Removal W W a a l l l l O O v v e e n n s s CONTROL PANEL COMPONENTS: TURN OFF THE ELECTRICAL POWER GOING TO THE OVEN BEFORE SERVICING. IN ORDER TO REMOVE THE CONTROL PANEL AND COMPONENTS BEHIND IT, THE OVEN WILL HAVE TO BE PULLED OUT APPROXIMATELY 12 INCHES FROM ITS INSTALLATION AND THE...
  • Page 48: C-Channel Top And Bottom

    Component Access and Removal W W a a l l l l O O v v e e n n s s C-Channel Top and Bottom Removal Unplug the switch actuator wire harness connector from the stepper motor control board and pull the wire har- ness out from its routing.
  • Page 49: Components Behind The Control Panel

    Component Access and Removal W W a a l l l l O O v v e e n n s s COMPONENTS BEHIND CONTROL PANEL: TURN OFF THE ELECTRICAL POWER GOING TO THE OVEN BEFORE SERVICING. IN ORDER TO REMOVE THE CONTROL PANEL AND COMPONENTS BEHIND IT, THE OVEN WILL HAVE TO BE PULLED OUT APPROXIMATELY 12 INCHES FROM ITS INSTALLATION AND THE...
  • Page 50: Oven Control Board

    Component Access and Removal W W a a l l l l O O v v e e n n s s Oven Controller Removal The oven control board is located next to the control panel drive motor assembly. Remove all wire connec- tors mounted to the control board.
  • Page 51: Relay Board

    Component Access and Removal W W a a l l l l O O v v e e n n s s Relay Board Removal Extract the screw located at the front of the relay board. (See Figure 4-16). Then, lift the front of the relay board up slightly and slide the relay board towards the front of the unit.
  • Page 52: Upper Cooling Fan

    Component Access and Removal W W a a l l l l O O v v e e n n s s Upper Cooling Fan Removal First, remove the air diverter bracket located in front of the cooling fan. (See Figure 4-20). Next, extract the three screws at the rear of the unit which secures the cooling fan to the unit.
  • Page 53: Oven Cavity Components

    Component Access and Removal W W a a l l l l O O v v e e n n s s OVEN CAVITY COMPONENTS: TURN OFF THE ELECTRICAL POWER GOING TO THE OVEN BEFORE SERVICING. Left and Right Rack Guide Removal First, remove oven racks.
  • Page 54: Probe Cover And Probe Switch

    Component Access and Removal W W a a l l l l O O v v e e n n s s Probe Cover and Probe Switch Removal To remove the probe cover, first you will need to raise the probe cover up. Now, using a wrench, loosen and remove the nut.
  • Page 55: Convection Fan

    Component Access and Removal W W a a l l l l O O v v e e n n s s Convection Fan Assembly Removal The racks, rack guides and convection baffle plate will need to be removed first. Then, extract the seven screws around the convection fan and the top screw located between the element (where the element goes through the oven cavity).
  • Page 56: Bake Stone

    Component Access and Removal W W a a l l l l O O v v e e n n s s IN ORDER TO REMOVE THE FOLLOWING COMPO- NENTS, THE ENTIRE OVEN WILL HAVE TO BE REMOVED FROM ITS INSTALLATION. Bake Stone Receptacle Removal First remove the ceramic receptacle plug from inside the oven cavity.
  • Page 57: Oven Door Components

    Component Access and Removal W W a a l l l l O O v v e e n n s s OVEN DOOR COMPONENTS: Plate Oven Door Removal First, open the door to its fully opened position. Next, extract the screw and remove the plate from each side Screw of the door hinges.
  • Page 58: Glass Pack

    Component Access and Removal W W a a l l l l O O v v e e n n s s Glass Pack Removal NOTE: There are different screws sizes. Make sure the proper length screws are in the correct places when reassembling.
  • Page 59: Components Behind The Back Panel

    Component Access and Removal W W a a l l l l O O v v e e n n s s COMPONENTS BEHIND BACK PANEL: IT IS NECESSARY TO REMOVE THE UNIT FROM ITS INSTALLATION, REMEMBER THAT THE UNIT COULD TIP FORWARD WHEN PULLED BEYOND ITS INSTALLATION.
  • Page 60: Oven Side Components

    Component Access and Removal W W a a l l l l O O v v e e n n s s OVEN SIDE COMPONENTS: IT IS NECESSARY TO REMOVE THE UNIT FROM ITS INSTALLATION, REMEMBER THAT THE UNIT COULD TIP FORWARD WHEN PULLED BEYOND ITS INSTALLATION.
  • Page 61: Oven Base Components

    Component Access and Removal W W a a l l l l O O v v e e n n s s OVEN BASE COMPONENTS: Fan Apparency Switch Removal First, remove the bottom trim from under the door. Extract the screws which secure the fan apparency switch to its mounting bracket.
  • Page 62 Component Access and Removal W W a a l l l l O O v v e e n n s s 4-18...
  • Page 63: Section 5 -Troubleshooting Guide

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s SECTION 5 TROUBLESHOOTING GUIDE...
  • Page 64: Troubleshooting Guide Table Of Contents

    TROUBLESHOOTING GUIDE This section of the manual contains the General Troubleshooting Guide which will help the Service Technician trou- bleshoot a Wolf Wall Oven. How to Use the Troubleshooting Guide The troubleshooting guide table of contents shows how the troubleshooting guide is laid out. The troubleshooting guide is organized into component areas with the most common problems listed first.
  • Page 65: Initiating Diagnostic Mode

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s INITIATING DIAGNOSTIC MODE Diagnostic Mode allows the Service Technician to inspect the functionality of the Oven Controller and Relay boards. Entering a key combination on the oven touch pad will allow the Service Technician to enter Diagnostic Mode.
  • Page 66: Error Code Chart

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s ERROR CODE CHART ERROR CODE POSSIBLE CAUSE TEST / ACTION Door Lock or Unlock Switches not sensed Ohm door lock switches. Replace MDL (Motor within 60 seconds while driving the door Door Lock) Assembly lock motor...
  • Page 67: Testing The Oven Relay Board

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s TESTING THE OVEN RELAY BOARD Element Testing First access Diagnostic Mode. Once in Diagnostic Mode, the Technician can press a key to activate an element. The element relay and the double line breaker(dlb) will close to complete a 240/208 VAC circuit through a specific element.
  • Page 68: Fans And Motors

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s Fans and Motors First access Diagnostic Mode. Once in Diagnostic Mode, the technician can press a key to activate a fan or a motor.
  • Page 69: Oven Display Not Working

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s PROBLEM POSSIBLE CAUSE TEST / ACTION A. OVEN DISPLAY NOT No power, circuit breaker tripped Reset circuit breaker. May have to call an elec- WORKING trician Loose or defective wire connection(s)
  • Page 70: Door Will Not Lock In Self-Clean Mode

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s PROBLEM POSSIBLE CAUSE TEST / ACTION Loose or defective wiring Check for error codes in diagnostic mode. H. DOOR WILL NOT LOCK Perform testing procedure.
  • Page 71: Troubleshooting Flow Chart

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s Troubleshooting Flow Chart Step 1. Check Wire Connections (Disconnect power to unit) Check wire connections J4 and J5 on oven controller to J1 connector of relay board.
  • Page 72: Head Assembly Doesn't Rotate Trroubleshooting Flow Chart

    Troubleshooting Guide W W a a l l l l O O v v e e n n s s Head Assembly Doesn’t Rotate Troubleshooting Flow Chart Wall Oven Head Assembly Doesn’t Rotate Troubleshooting Flow Chart WHEN PERFORMING CONTINUITY CHECKS, POWER TO THE UNIT MUST BE DISCONNECTED Using a volt/ohm meter set to read AC voltage, at connector J1 on the Stepper Motor Control Board, place one meter probe to pin 1 and one meter probe to pin 3.
  • Page 73: Section 6 -Technical Data

    Technical Data W W a a l l l l O O v v e e n n SECTION 6 TECHNICAL DATA...
  • Page 74 Technical Data W W a a l l l l O O v v e e n n s s Technical Data Chart Part Description Part Number Voltage Amperage Watts Ohms 800263 2900 Motorized Latch 800306 1091 @ 75°F Temperature Sensor 800307 Oven Light 800341...
  • Page 75: Operation Time Chart

    Technical Data W W a a l l l l O O v v e e n n Operation Time Chart Mode Element(s) Operation Time Convection Fan Bake Hidden Bake Broil Convection* Convection (2) 100% 100% Sequential Sequential Convection Bake* Hidden Bake Convection (2) 100%...
  • Page 76 Technical Data W W a a l l l l O O v v e e n n s s...
  • Page 77: Section 7 -Wiring Diagrams

    Wiring Diagrams W W a a l l l l O O v v e e n n s s SECTION 7 WIRING DIAGRAMS...
  • Page 78 ment 87-I 87 In n 67-I 67-In n...
  • Page 80 ment 87-I 87 In n 67-I 67-In n...
  • Page 82 Right C ht onvection Element 47-I 47-In n...

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