Nokia E70 Software Manual page 12

Message
Unable to activate VPN
connection. Update VPN policy
first.
Unable to log on to policy server.
Delete server and redefine details.
Unable to log on to policy server.
Enter policy server user name and
password.
Unable to log on to policy server.
See VPN log for details.
12 Copyright © 2006 Nokia. All rights reserved.
Cause
• Legacy authentication failed.
• The certificate that you use to
authenticate to the VPN gateway is
missing, expired, or its validity
period has not begun yet.
The server certificate of the VPN policy
server expires.
The certificate that authenticates you
to the VPN policy server expires or the
administrator revokes the certificate.
The validity period of the certificate
that authenticates you to the VPN
policy server has not begun yet.
Action
• Check your user name and password
and try again.
• Select a VPN policy in the in the
policies view, press Options, and select
Update policy to update the VPN policy.
• Check the date and time settings on
the mobile device.
In the VPN policy servers view:
1 Press Options and select Delete server
delete the VPN policy server.
2
Press Options and select New server
add the VPN policy server again.
• Report this error to the administrator.
He gives you a one-time password for
logon.
• Enter the user name and one-time
password to authenticate to the VPN
policy server.
• A new certificate is enrolled for you.
Check the date and time settings or wait
until the validity period of the certificate
begins.
VPN
to
to