Bosch VG4 Series Manual page 34

30 en | Troubleshooting
If the version of the VCA firmware is 0.00.00.00, then the VCA firmware was not installed
correctly.
To correct this issue, use the following steps:
1.
2.
3.
4.
F01U096914 | 1.05 | 2008.10
Obtain the latest Service Pack from www.boschsecurity.us.
Connect to the AutoDome using either the CTFID (RS232, RS485, or Bilinx connection) or
the web browser (IP AutoDome with Ethernet connection).
Re-install the VCA_boot.g4i and the VCA_App.g4i files from the service pack.
Refer to Section 2 VG4 Firmware Updates via the CTFID, page 11, OR Section 1 VG4
Firmware Updates via a TCP/IP Network, page 1 for detailed steps to install the firmware
updates).
Once the VCA_boot.g4i and the VCA_App.g4i files are successfully installed, the
AutoDome will restart and the Auto Tracker will operate correctly.
Firmware Update Manual
AutoDome Modular Camera System
Bosch Security Systems, Inc.