Bosch VG4 Series Firmware Update Manual
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Bosch VG4 Series Firmware Update Manual

Autodome modular camera system
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  • Page 1 AutoDome Modular Camera System VG4 Series Firmware Update Manual Firmware Update Manual...

  • Page 3: Table Of Contents

    Updating the SC Boot file .......................... 23 2.5.6 Updating the SC Main Files ........................26 2.5.7 Additional Language Option ........................29 2.5.8 Changing the VG4 AutoDome OSD Language.................... 30 Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...
  • Page 4 | Table of Contents AutoDome Modular Camera System Troubleshooting ............................31 Pre-production Firmware Versions (All Models) ..................31 VG4 Series Firmware Version Identification ....................31 VG4 AutoDome with an IP Communications Module................. 32 3.3.1 Web Browser Issues ..........................32 3.3.2...

  • Page 5: Vg4 Firmware Updates Via A Tcp/Ip Network

    200, 300, 500i Series User’s Manual for specific instructions on configuring the IP AutoDome camera. The latest VG4 service pack is available on the Bosch Security Systems Web site. To download the service pack from the Web, navigate to www.boschsecurity.us, click the CCTV link, then click Cameras, PTZ and navigate to the product page for your AutoDome.

  • Page 6: Upgrading The Ip Autodome

    F0002E41 VG4-MTRN-E1 H.264 Download the appropriate service Pack from the Bosch Security Systems Web site. Upgrading the IP AutoDome Use the following instructions to update the CPU or IP communications module firmware to an IP AutoDome (100, 200, 300 or 500i Series) over a TCP/IP network.

  • Page 7: Upgrading The Vg4 100 Series Autodome

    In addition to the release levels of the service pack files, you must download and install the latest releases of the Bosch ActiveX utility and the Sun Java software. Bosch recommends that you install this software prior to any VG4 firmware updates. The latest releases of this software is available at www.boschsecurity.com.

  • Page 8: Selecting The Service Pack

    System Controller (SC) firmware currently installed in the AutoDome (refer to Section 3.2 VG4 Series Firmware Version Identification, page 31, for more information). The version of the SC firmware determines the service pack you must start with. To determine the SC firmware version: From the AutoDome IP Web-based interface, click the Services link.

  • Page 9: Beginning The Firmware Update Process

    Click the SETTINGS link, located at the top of the page. Figure 1.1 Select SETTINGS link Click the Service link in the left pane. Figure 1.2 Select the Service link Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...

  • Page 10: Updating Vg4 100 Series Ip Autodome Firmware

    Note: Once the progress bar reaches 100% the system opens the reset page. Allow the reset page to complete its action. The VG4 100 Series IP AutoDome firmware update is complete. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 11: Updating Vg4 200, 300 Or 500I Series Ip Autodome Firmware

    Updating VG4 200, 300 or 500i Series IP AutoDome Firmware The latest VG4 service pack is available on the Bosch Security Systems Web site. To download a service pack from the Web, navigate to www.boschsecurity.us, click the CCTV link, then click Software under the Download Library heading.

  • Page 12: Selecting And Uploading Firmware Files

    CAUTION! If a service pack contains an upgrade to the IP firmware file (Vip_x_app1.fw), you must upgrade the IP firmware before you perform any other firmware update. (For example, before uploading SCBootApp.g4i or SCMain.g4i). F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.
  • Page 13 CAUTION! Installing a file with a lower version number or skipping the installation of a file with a higher version number can cause instability within the system. Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...
  • Page 14 (system configuration files) to complete the firmware update. Note: To continue to upgrade the SCMain configuration files, follow steps 2 through 5 above to select and upload the files to the AutoDome. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 15: Alternate Language Option

    SC Main files (refer to Section 1.7.2 Selecting and Uploading Firmware Files, page 8). The procedure for uploading an additional language is the same as uploading the other files. Note: The VG4 Series AutoDome supports one additional language. To install an additional language to the AutoDome: From the IP AutoDome LIVEPAGE, select the SETTINGS link at the top of the window.

  • Page 16: Changing The Vg4 Autodome Osd Language

    Use the joystick control to select to select the appropriate Language and press a Focus or Iris button. Exit the Language menu and then the Main menu. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 17: Vg4 Firmware Updates Via The Ctfid

    AutoDome using a BNC to USB (Bilinx) connection or via a serial (RS232/RS485) connection. Bilinx is a communication protocol that allows you to update the firmware for a VG4 Series over the video cable (coaxial or passive UTP). For a Bilinx connection, the CTFID is connected to an AutoDome using a BNC to USB converter (Bosch part VP-USB).

  • Page 18: Upgrading The Vg4 200 Or 300 Series Autodome

    Service packs may not properly update a pre-production model. If you do need to update a pre-production model, follow the special instructions in Section 3.1 Pre-production Firmware Versions (All Models), on page 31. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 19: Selecting The Service Pack

    Download the appropriate service packs from www.boschsecurity.com and install each sequentially. Refer to Section 3.2 VG4 Series Firmware Version Identification, on page 31, for more information. Hardware Connections This section provides a brief description of the devices necessary to connect a PC (with the CTFID software installed) to a VG4 AutoDome.

  • Page 20: Bilinx Connections

    2.3.1 Bilinx Connections To create a Bilinx interface between a PC and a VG4 AutoDome you must have a Bosch VP-USB connector. The connector has a USB connector on one end and a female BNC on the other end. Figure 2.2 illustrates the interface connections: Figure 2.2 PC to VG4 AutoDome Bilinx Connections...

  • Page 21: Launching The Ctfid Software

    Bilinx signal from the VG4 AutoDome. Once connected, the CTFID displays the Main Screen: Figure 2.4 CTFID Main Screen Proceed to Section 2.5 Uploading VG4 AutoDome Firmware Files, on page 20. Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...

  • Page 22: Launching With A Rs232/Rs485 Serial Connection

    Note: If unable to connect, make sure the VG4 AutoBaud setting is turned on. Figure 2.7 Select Interface dialog box NOTICE! The VP-RS2BLNX device is not available in the United States. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.
  • Page 23 Proceed to Section 2.5 Uploading VG4 AutoDome Firmware Files, on page 20. Note: The CTFID typically connects to an AutoDome in approximately 15 seconds, but it can continue to attempt a connection for up to one minute. Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...

  • Page 24: Uploading Vg4 Autodome Firmware Files

    AutoDome Modular Camera System Uploading VG4 AutoDome Firmware Files The VG4 AutoDome service packs are available on the Bosch Security Systems Web site. To download a service pack from the Web, navigate to www.boschsecurity.us, click the CCTV link, then click Software under the Download Library heading. Then select CCTV and Camera, PTZ and choose the AutoDome model to download the service pack to the PC media storage device of your choice.

  • Page 25: Uploading A Vg4 200 Or Vg4 300 Series Autodome Service Pack

    AutoDome is considered a pre-production model. Service packs may not properly update a pre-production model. If you do need to update a pre-production model, follow the special instructions in Section 3.1 Pre-production Firmware Versions (All Models), on page 31. Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...

  • Page 26: Order To Upload Files

    Check the version of the SC Boot firmware file to determine the service pack that you must start with. See Section 2.2.2 Selecting the Service Pack, on page 15. Download the service pack from the Bosch Security Systems Web site. See Section 2.5 Uploading VG4 AutoDome Firmware Files, on page 20 Click the Upload Firmware button on the right side of the CTFID Main Screen.

  • Page 27: Updating The Sc Boot File

    Updating the SC Boot file Double-click the Boot subdirectory to check if the service pack contains an update for the SC Boot file. Figure 2.13 Service Pack File Selections Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...
  • Page 28 CAUTION! Updating the firmware erases all device settings. To save these settings, click on the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.
  • Page 29 VG4 Firmware Updates via the CTFID | en Figure 2.15 Firmware Update Warning The AutoDome disconnects from the CTFID; then restarts into the BootLoader mode and reconnects to the CTFID. Figure 2.16 BootLoader Mode Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...

  • Page 30: Updating The Sc Main Files

    AutoDome to the latest versions. The Select Firmware Upload dialog box displays the firmware files that the CTFID determines are updated files. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.
  • Page 31 The AutoDome disconnects and proceeds through its homing process, and then restarts. During this time DO NOT CLICK ANYTHING! The AutoDome reconnects automatically to the CTFID. Bosch Security Systems, Inc. Firmware Update Manual F.01U.097.269 | 1.06 | 2011.09...
  • Page 32 Configuration dialog box. Disregard this dialog box; the CTFID removes the dialog box once the AutoDome reconnects to the CTFID. Confirm that the CTFID Main Screen displays the new firmware version for the AutoDome. Figure 2.21 Confirm firmware version F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 33: Additional Language Option

    SC Main files (refer to Section 2.5.4 Selecting and Uploading Firmware Files). The procedure for uploading an additional language is the same as uploading the other files. Note: The VG4 Series AutoDome supports one additional language. To install an additional language to the AutoDome do the following: From the CTFID Main Window, click the Firmware Upload button located on the lower left side of the right pane.

  • Page 34: Changing The Vg4 Autodome Osd Language

    From the VG4 AutoDome OSD menu: Enter ON-46-ENTER from a control keyboard to open the Main window. From the Main window select Language menu. Select the appropriate Language from the menu. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 35: Troubleshooting

    Upgrade the System Controller using the SCMain.G4i file. Upgrade the 500i Series AutoDomes, if applicable, using the VCA_App.g4i file. VG4 Series Firmware Version Identification Each service pack contains a version of the files in the illustration below. The version number of the Service Pack is sequential, but the versions of the firmware modules included in the service pack varies.

  • Page 36: Vg4 Autodome With An Ip Communications Module

    DirectX version The version of DirectX must be 9.0c or higher. Install the latest version, which is available on the VG4 CD, in the Tools directory, or at the Bosch Security Systems Web site (www.boschsecurity.us). F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 37: Ip Firmware Update Error

    Figure 3.2 IP Firmware Upgrade URL Click Browse and navigate to the IP directory. Select the IP firmware file and click OK. Then click Upload to attempt the IP firmware upload again. If the upgrade fails again, contact Bosch technical support for assistance.

  • Page 38: Upgrading Firmware With The Ctfid

    3.4.1 CTFID does not Connect Ensure that the latest version of CTFID has been installed from a CD or downloaded from the Bosch web site (www.boschsecurity.us). F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.

  • Page 39: Bilinx

    – Ensure the AutoDome AutoBaud is turned on. 3.4.4 Firmware Upgrade via CTFID Fails Try to repeat the upgrade a second time. If the upgrade continues to fail, contact Bosch tech- nical support. Bosch Security Systems, Inc. Firmware Update Manual...

  • Page 40: Auto Tracker Does Not Activate With On 78 Enter

    Firmware Updates via a TCP/IP Network, page 1 for detailed steps to install the firmware updates). Once the VCA_boot.g4i and the VCA_App.g4i files are successfully installed, the AutoDome will restart and the Auto Tracker will operate correctly. F.01U.097.269 | 1.06 | 2011.09 Firmware Update Manual Bosch Security Systems, Inc.
  • Page 42 Phone: +65 6319 3450 Telephone +1 888-289-0096 Fax: +31 40 2577 330 Fax: +65 6319 3499 +1 585-223-9180 emea.securitysystems@bosch.com apr.securitysystems@bosch.com Email: security.sales@us.bosch.com www.boschsecurity.com www.boschsecurity.com www.boschsecurity.us © Bosch Security Systems, Inc. 2011; F.01U.097.269 | 1.06 | 2011.09; Data subject to change without notice.

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