Ip Firmware Update Error; Ip Firmware Upgrade Fails; Upgrading Firmware With The Ctfid; Ctfid Does Not Connect - Bosch VG4 Series Manual

28 en | Troubleshooting
3.2.2

IP Firmware Update Error

If you attempt to upgrade the IP firmware (using the Vip_x_app1.fw file) after you update the
CPU firmware (using the SCBootApp.g4i or the SCMain.g4i file) the VG4 AutoDome may
lock and you may receive the following error:
C_Http_FwUpload::unknown error
To correct this issue, use the following steps:
1.
2.
3.
4.
3.2.3

IP Firmware Upgrade Fails

If an error message appears stating that the IP firmware upgrade has failed, navigate to the
following special URL:
http://IP_AutoDome_IP_Address/upload.htm
The browser then displays the following window:
Figure 3.1 IP Firmware Upgrade URL
Click Browse and navigate to the IP directory. Select the IP firmware file and click OK. Then
click Upload to attempt the IP firmware upload again. If the upgrade fails again, contact Bosch
technical support for assistance.
3.3

Upgrading Firmware with the CTFID

These suggestions are applicable if upgrading using the CTFID software with either a Bilinx or
a serial hardware connection.
3.3.1

CTFID does not Connect

Ensure that the latest version of CTFID has been installed from a CD or downloaded from the
Bosch web site (www.boschsecurity.us).
F01U096914 | 1.05 | 2008.10
Connect to the AutoDome from a computer that contains the Configuration Tool for
Imaging Devices (version 3.03 or higher) via an RS-232 or an RS-485 connector.
Refer to Section 2.3 Launching the CTFID Software, page 12, for more information about
an RS-232 connection, an RS-485 connection, and the CTFID tool.
Launch the CTFID tool.
Downgrade the version of the SCBootApp.g4i and the SCMain.g4i file to the release level
prior to the upgrade.
Once the SCBootApp.g4i and the SCMain.g4i files are successfully downgraded, restart
the IP firmware upgrade process, installing the IP firmware update file first.
Refer to Section 1 VG4 Firmware Updates via a TCP/IP Network, page 1, for complete
instructions on installing the IP firmware upgrade.
Where IP_AutoDome_IP_Address is the IP address for your IP AutoDome.
Firmware Update Manual
AutoDome Modular Camera System
Bosch Security Systems, Inc.