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ZyXEL Communications NWA1100N-CE CloudEnabled Quick Start Manual

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10/2011 - English Edition 1

Quick Start Guide

NWA1100N-CE CloudEnabled®
Business N Wireless Access Point

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Summary of Contents for ZyXEL Communications NWA1100N-CE CloudEnabled

  • Page 1: Quick Start Guide

    10/2011 - English Edition 1 Quick Start Guide NWA1100N-CE CloudEnabled® Business N Wireless Access Point...

  • Page 2: Package Contents

    Package Contents 1 x ZyXEL NWA1100N-CE Access Point 2 x Detachable Antennas 1 x Power Adapter 1 x CAT5 Ethernet Cable Warranty Card Introduction This Quick Start Guide is for use with the ZyXEL NWA1100N-CE – CloudEnabled® Business N Wireless Access Point. This access point can operate in two distinct management modes: (1) individually configured vial local user interface or (2) group managed via the CloudCommand™...
  • Page 3 Page 3...

  • Page 4: System Requirements

    Option 1 – Use in group-managed mode with CloudCommand 1.1. System Requirements Configuration Requirements:  Internet connection  Computer with a Windows®, Macintosh®, or Linux-based operating system  Firefox 3.6, Chrome 5.0, Safari 4.0, Internet Explorer 8.0, or later versions 1.2.
  • Page 5 Step 3: Choose the appropriate registration option: New Customer: If you don’t have an existing CloudCommand™ account, you may use our simple step-by-step wizard to create one. The wizard will guide you to complete the setup of your entire wireless network. Existing Customer: If you already have a CloudCommand™...
  • Page 6 1.3.2 Deploying Your Access Point without Dynamic IP Addressing (DHCP) If your network does not automatically assign IP addresses (No DHCP service), follow these steps to configure your Access Point: Step 1: Connect the NWA1100N-CE directly to your computer using an Ethernet cable.
  • Page 7 Step 5: Once you have logged in, configure the Access Point’s IP address and DNS information to match your existing network configuration. Step 6: Disconnect the Access Point from your computer and connect it to the Local Area Network. The access point will automatically receive its configuration from CloudCommand as it connects to the Internet.
  • Page 8 1.4. CloudCommand™ Dashboard Log in at zyxel.cloudcommand.com to view your dashboard. The dashboard is entry point into the CloudCommand virtual controller. This is where you will monitor your network, troubleshoot problems, manage permissions of individual devices or change your access point’s configuration. 8 –...

  • Page 9: Connection And Login

    Option 2 – Use in individually configured mode 2.1. Connection and Login Step 1: Connect the NWA1100N-CE directly to your computer using an Ethernet cable. Even though you can connect to the Access Point wirelessly, it is recommended that you established a wired connection to your computer for initial configuration.
  • Page 10 2.2. Configuring the Access Point without CloudCommand NWA1100-N CE is pre-configured for use in group mode, management by CloudCommand. After first login into the local user interface, please check the “Disable Cloud Management” box. Then click on the “Apply” button at the bottom of the page. This will unlock all local configuration features.
  • Page 11 IP Menu Select “Obtain IP Address Automatically” if you want a DHCP server on your network to assign an IP address to the NWA1100-N CE. If you have a specific IP address to use, select “Use Fixed IP Address” and enter it along with the subnet mask and gateway IP address.

  • Page 12: Appendix 1 - Hardware Installation

    Appendix 1 – Hardware Installation Attaching Antennas Screw the antennas clockwise onto the antenna connectors on the sides of your NWA1100-N. The antennas should be perpendicular to the ground and parallel to each other. Make sure the antennas are securely screwed onto the antenna connectors. Hardware Mounting In general, the best location for the access point is at the center of your intended wireless coverage area.

  • Page 13: Appendix 2 - First Connection Troubleshooting Guide For Deployment With Cloudcommand

    Appendix 2 - First Connection Troubleshooting Guide for Deployment with CloudCommand™ When the access point (AP) is in "Registered" status, the AP is successfully registered with CloudCommand, but it has not yet reached the Internet for the first time. If you believe to have followed, correctly, all the steps contained in the Quick Install Guide, but the access point does not change its status to "OK", please follow these troubleshooting steps.
  • Page 14 Step 2: Reset to Factory Default On the top of the AP, between the Power and Ethernet connections there is a recessed button labeled “Reset”. With the AP powered on and the Ethernet cable connected into the Ethernet port, use a pin to hold down the Reset button for 10 seconds, or until you see the SYS light (on the front of the AP) change to solid Red.

  • Page 15: Appendix 3 - Technical Support

    Appendix 3 - Technical Support ZyXEL’s website contains the latest user documentation and software updates for ZyXEL products. U.S. and Canadian customers can contact ZyXEL Technical Support through our website or by phone. United States Telephone 1-800-255-4101 option #5 World Wide Web http://us.zyxel.com/support Page 15...
  • Page 16 NWA1100N-CE CloudEnabled® Business N Wireless Access Point Quick Start Guide, Version 1 October 25, 2011 Copyright ©2010-2011 ZyXEL Corporation/ZyXEL Systems, Inc. All rights reserved. ZyXEL and the ZyXEL logo are registered trademarks of ZyXEL Corporation or its subsidiaries in the United States and other countries.

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