Error Codes - Philips L04HU Service Manual

EN 12 5. L04HU AA
television is working correctly and only to a certain extends.
When this is not the case, ComPair will guide you through
the faultfinding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the faultfinding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
Beside fault finding, ComPair provides some additional
features like:
•
Up- or downloading of pre-sets.
•
Managing of pre-set lists.
•
Emulation of the Dealer Service Tool (DST).
•
If both ComPair and SearchMan (Electronic Service
Manual) are installed, all the schematics and the PWBs of
the set are available by clicking on the appropriate
hyperlink.
Example: Measure the DC-voltage on capacitor C2568
(Schematic/Panel) at the Mono-carrier.
–
Click on the "Panel" hyperlink to automatically show
the PWB with a highlighted capacitor C2568.
–
Click on the "Schematic" hyperlink to automatically
show the position of the highlighted capacitor.
5.4.3
How To Connect
1. First, install the ComPair Browser software (see the Quick
Reference Card for installation instructions).
2. Connect the RS232 interface cable between a free serial
(COM) port of your PC and the PC connector (marked with
"PC") of the ComPair interface.
3. Connect the mains adapter to the supply connector
(marked with "POWER 9V DC") of the ComPair interface.
4. Switch the ComPair interface "OFF".
5. Switch the television set "OFF" with the mains switch.
6. Connect the ComPair interface cable between the
connector on the rear side of the ComPair interface
2
(marked with "I C") and the ComPair connector at the rear
side of the TV.
7. Plug the mains adapter in a mains outlet, and switch the
interface "ON". The green and red LEDs light up together.
The red LED extinguishes after approx. 1 second while the
green LED remains lit.
8. Start the ComPair program and read the "Introduction"
chapter.
Figure 5-3 ComPair Interface connection
5.4.4
How To Order
ComPair order codes:
•
ComPair Software: ST4191.
•
ComPair Interface Box: 4822 727 21631.
•
AC Adapter: T405-ND.
•
ComPair Quick Start Guide: ST4190.
Service Modes, Error Codes, and Fault Finding
TO
I 2 C SERVICE
CONNECTOR
I 2 C
PC VCR Power
9V DC
E_06532_008.eps
180804
Note: If you encounter any problems, contact your local
support desk.
5.5

Error Codes

The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
5.5.1
How To Read The Error Buffer
You can read the error buffer in 3 ways:
•
On screen via the SAM (if you have a picture).
Examples:
–
ERROR: 0 0 0 0 0 : No errors detected
–
ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
–
ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•
Via the blinking LED procedure (when you have no
picture). See "The Blinking LED Procedure".
•
Via ComPair.
5.5.2
How To Clear The Error Buffer
The error code buffer is cleared in the following cases:
•
By using the CLEAR command in the SAM menu:
–
To enter SAM, press the following key sequence on the
remote control transmitter: "062596" directly followed
by the OSD/STATUS button (do not allow the display
to time out between entries while keying the
sequence).
–
Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.
–
Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the "CLEAR" line will
change from "CLEAR?" to "CLEARED"
•
If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the AC power from the
television set, the error buffer is not reset.
5.5.3
Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).