Kaco Powador 3200 Operating Instructions Manual page 41

S e ctio n 8 · Trouble shooti ng
If the measures described in this guide do not assist in clearing the fault, please notify your installer.
In order for our factory customer service department to respond in an appropriate and expeditious manner, some details are necessary:
Inverter details
– Unit serial number
– Model
– A short description of the error
– Is the error reproducible? If yes, how?
– Does the error occur sporadically?
– Describe the prevailing insolation conditions when the
error occurred.
– Time
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Details pertaining to the photovoltaic module
– Module type, manufacturer (if available, also send
the data sheet)
– The number of modules in series
– The number of strings
– Generator power
Installation instructions Powador 3200 / 4400 / 5300 / 5500 / 6600_EN