Cisco 9900 Series Reference Manual

Handset Light Strip:
Flashes to indicate an
incoming call or lights Solid
to indicate a new voicemail
message(s).
Programmable
Feature Buttons:
Phone Line, Speed
Dial, or Calling
Features.
Pressing a line button
will display the
Session Buttons
which will show the
Active Calls for that
line.
Contacts Menu:
Opens/closes the
Contacts menu.
Use to access personal
and corporate
directories.
Applications Button:
Use to access call
history, preferences
and phone
information.
Voicemail:
Press to access
voicemail system
Volume Control:
Increase/decrease volume.
Controls handset, headset, and
speakerphone volume (off hook)
and ringer volume (on hook).
Reference Guide for the Cisco 9900 Series Phones
(Including the 9951 and 9971 Model Phones)
Overview of a Cisco Phone - Model Depicted is a 9971:
Header Line:
Displays date &
time, Call Line ID
information, and
Phone Status.
Headset
Mute Speakerphone
On/Off
On/Off
(If equipped)
Camera: New Call Icon:
Press Session
Turn ring to
button / touch screen
Open / Close
icon (if capable) to
(If equipped)
make a new call.
`
Transfer
Button
On/Off
Dial Pad: Allows you to dial phone
numbers, enter letters, and choose menu
items (by entering the item number).
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Session Buttons:
Each corresponds to an
Active Call or Call
Function. Call info and
status icons appear in the
Session Label to the left of
the button.
Calls are displayed in order,
oldest (at the top) to
newest.
Press an Active Session
button to Answer call, or to
return to a held call.
Press an Idle Session
button to perform call
functions, such as to place
a call or view call history.
LED's on button change to
indicate call status.
Soft Keys: Displays
available features and/or
actions. (Pending model,
press button or touch
screen to use)
Back Button: Returns
to previous screen/menu.
Release / Disconnect:
Press to end a call or an
active session.
Navigation Pad:
Provides 4-way
navigation & "Select"
button (round center).
Hold
Conference
Button
Button