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Warranty Information
Custom-Shape Havahart
Wireless Dog Fence 10 Year Parts
®
& 12 Month Labor
LIMITED WARRANTY TO ORIGINAL PURCHASER
Woodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date.
Activate your warranty online at www.HavahartWireless.com or return the completed form included with your product.
All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and
under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the
repair or replacement of the product. This warranty DOES NOT cover any accessories.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original
purchaser. To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please
have the product available when discussing your experience.
If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA)
number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA
number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.
Woodstream Corporation will repair or replace this product, at Woodstream Corporation's option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the
property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days,
whichever is longer.
Limitations and Exclusions:
This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and
age, as well as due to potential influences on your dog outside of Woodstream Corporation's control, Woodstream does not guarantee or warrant the
effectiveness of this product.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall
not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which
this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or
other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line
voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions
that are covered and prescribed in the instruction book.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE
EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE
FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED,
AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT
SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
CONTACTING WOODSTREAM CORPORATION:
To obtain product assistance or warranty service for your product, please choose one of the following:
1. Online Troubleshooting Assistance at www.HavahartWireless.com
2. Email Consumer Care at consumercare@woodstream.com
3. Call Consumer Care at 800-800-1819, Option 1
®
Havahart
Custom-Shape Wireless Dog Fence
37
www.HavahartWireless.com
Planning Guide
®
Havahart
Custom-Shape Wireless Dog Fence
38
1-800-800-1819, Option 1
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