Troubleshooting - Iridium 9801 Installation Manual

9 I

Troubleshooting

Troubleshooting may be conducted through the ISU Web Pages or BDE LEDs:
LED Off
power No power
supplied to
BDE
status Idle:
connected to
the Iridium
network but
no traffic
signal Not Used
gps Not Used
data Data port not
provisioned.
voice 1 Voice port 1
not
provisioned. *
voice 2 Voice port 2
not
provisioned. *
voice 3 Voice port 
not
provisioned. *
*
The BDE does not know what services are provisioned until it has connected to the network so this
LED will be off at initial power up.
Green Green
Flashing
Power Not Used
supplied to
BDE and BDE
switched on.
Power is being
passed to ADE.
Active: Voice or Not Used
data is being
transferred to/
from the
Iridium
network
Strong Not Used
network signal
detected
GPS signal Not Used
available to
ADE
Data port Flashing
provisioned for when data
use. call in
progress
Voice port 1 Incoming
provisioned for call (ringing)
use. or call in
progress.
Voice port 2 Incoming
provisioned for call (ringing)
use. or call in
progress.
Voice port  Incoming
provisioned for call (ringing)
use. or call in
progress.
Iridium Openport Terminal
Amber Red
Power supplied Not Used
to BDE, BDE
switched off
Standby: not Not Used
connected to
the Iridium
network.
Weak network No
signal detected network
signal
detected.
Not Used No GPS
signal
Access to Not Used
network
denied - see
Web Page for
details.
Access to Not Used
network
denied - see
Web Page for
details.
Access to Not Used
network
denied - see
Web Page for
details.
Access to Not Used
network
denied - see
Web Page for
details.
I 9 Troubleshooting
Red Flashing
Not Used
BDE cannot
communicate
with ADE –
check
connections.
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
9.1