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FAQs
Q: What should I do if Windows does not automatically locate the driver for the new
hardware?
A: Please use the "Back" button to browse to the previous step and manually browse
to the directory of the iChip Configuration Utility, usually located in "C:\Program
Files\iChipConfig".
Q: What should I do if Windows identifies new hardware but the wizard does not pop
up automatically?
A: You can invoke the wizard manually from the Control Panel.
Q: What should I do if Windows notifies me that "USB Device Not Recognized"?
A: Please make sure that the cable is connected properly to the board side. Then
disconnect the USB cable from the computer side and try to connect it to another USB
port. Prefer a port which is located on the computer rather than use a USB hub.
Q: Should I repeat this installation procedure every time I connect the board over
USB connection to the same computer?
A: No. The installation is required only on the first time the board is connected to
each computer. Afterwards the board will be automatically recognized and ready to
communicate over USB.
II-EVB-363NW User's Manual
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