32
HP ProLiant 100 Series Server User Guide
General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not correct the
problem, use the following flowchart.
Item
1
2
3
4
5
6
7
8
Refer to
"Symptom information (on page 29)"
"Loose connections (on page 23)"
"Service notifications (on page 24)"
Server maintenance and service guide, located on the Support
CD or the HP website
(http://www.hp.com/products/servers/platforms)
Server user guide or setup and installation guide, located on
the Support CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
Server maintenance and service guide, located on the
Support CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
"Hardware problems (on page 41)"
•
"Server information you need (on page 69)"
•
"Operating system information you need (on page 70)"
"Contacting HP technical support or an authorized reseller (on
page 68)"