Motorola MC319Z RFID Integrator Manual page 60

6 - 2 MC319Z RFID Mobile Computer Integrator Guide
Troubleshooting (Continued)
Table 6-1
Problem
Tapping the window buttons or
icons does not activate the
corresponding feature.
A message appears stating that the
mobile computer memory is full.
Reader is not reading tags.
Reader is not reading tags and the
LLRP icon is red.
NOTE If problems still occur, contact the distributor or call the local contact. See
Possible Causes
LCD screen not aligned
correctly.
Battery is not inserted
properly.
Too many files stored on the
mobile computer.
Too many applications
installed on the mobile
computer.
The tag is out of its read
range.
Tags are damaged.
Tags are not EPCgen2.
Read application is not
loaded.
The battery is cold or
degraded.
Possible Solutions
Re-calibrate the screen.
Insert the battery properly. Refer to the MC3000
Mobile Computer Integrator Guide.
Delete unused memos and records. Save these
records on the host computer.
If additional applications have been installed on
the RFID reader, remove them to recover memory.
Tap > >
Start Settings System
icon.
Programs
Move the tag into the read range. See
Tags on page 1-5.
Use tags of good quality.
Use EPCgen2 tags.
Verify that the unit is loaded with a read
application.
Recharge or replace the battery. If the problem still
exists, exit and restart LLRP.
page xi
tab >
Remove
Reading
for contact information.