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OVERVIEW
This guide provides you with important
information you need to get started. If you need
additional information on features and services,
please select one of these helpful options:
Use My Account to view your balance,
make a payment or view help content.
To access:
1. On the Apps screen, tap the T-Mobile
My Account
2. Select I agree.
Visit www.T-Mobile.com to view your user
guide and additional online help.
On the apps screen, tap the
Help
icon.
On the Home screen, tap the Search
icon to search your smartphone for files,
settings, or help. You can even extend your
search to include Internet sources.
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icon.
SERVICE ACTIVATION
If you are a new T-Mobile
®
has not been activated, simply call Customer Care at
1-800-937-8997 from your landline phone and a
T-Mobile Activations representative will assist you. You will
need the following information when activating service:
Service Agreement and agent code on
your Agreement.
Your name, home address, home phone, and
billing address.
Note: For business and government accounts,
please provide the name of your company or
government agency, address, and tax ID.
Your Social Security number, current driver's
license number, and date of birth for credit check
purposes
Your choice of T-Mobile rate plan and services (see
www.t-mobile.com for latest plan information)
SIM serial number and IMEI number (located on
the box bar code label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile's Terms
and Conditions and your Service Agreement.
customer and your service
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