What To Do If A Malfunction Occurs; Description Of Error Codes - Thermolec ACU-STEAM User And Maintenance Manual

6.

What To Do if a Malfunction Occurs

6.1 Shut the main power OFF and restart the humidifi er to see if the error code disappears.
6.2 If you see a water leak, follow the water supply tube and close the valve installed on the water pipe
located near the humidifi er.
6.3 Please refer to the error code table to identify the possible cause of the malfunction and the actions that
you can take.
6.4 Should the problem persist, please call your service company. They are the best qualifi ed to help you
quickly. Describe the problem to them and mention the error code you observed on the front panel. They may
help you solve the problem over the phone. If needed, they will fi x the problem themselves or call our technical
service.
6.5 Should you attempt to look at the unit yourself, please apply all appropriate safety measures. - Shut the
main power OFF and wait for the unit to cool before you open it.
7.

Description of Error Codes

Number of
fl ashes of the Error Description
red light
No error
OFF
There is water in the
Continuous
pan under the tank.
ON
Problem with the water
level sensors inside the
1
unit.
Inadequate water
3
supply.
Inadequate drainage.
4
Fan not running.
5
Temperature inside the
tank exceeded the high
temperature limit and
6
the safety switch has
tripped.
Humidifi er Status
The humidifi er is working fi ne
Risk of overfl ow. Humidifi er stops
itself.
Internal problem - Humidifi er cannot
read the water level properly and
stops itself.
Humidifi er cannot fi ll properly and
stops itself - Heating elements and
supply valve are switched off.
Humidifi er cannot drain properly -
Risk of overfl ow - the unit stops itself.
Humidifi er stops itself.
This is a very serious condition.
The humidifi er stops itself and cannot
restart without service.
Page 7
Actions to be Taken
by the Owner
None
Turn the main power OFF, then
- Open the unit and check for leaks
- Check the drain tube
- Close the supply valve and call for
service
Turn the main power OFF, then call
your service company
Turn the main power OFF, then
- Check the water supply circuit
- Check if the water supply valve is
open.
- Call your service company
Turn the main power OFF, then
- Close the supply valve
- Call your service company
Turn the main power OFF, then
- Call your service company
Turn the main power OFF, then
- Call your service company
Reset
Automatic Reset when
switching main power ON
again.
Automatic Reset when
switching main power ON
again.
Automatic Reset when
switching main power ON
again.
Automatic Reset when
switching main power ON
again.
Automatic Reset when
error conditions disappear.
Only the service company
can reset the unit after
checking all functions.