Page 1: Installation Guide
All text and figures included in this publication are the exclusive property of DVTel Inc., and may not be copied, reproduced or used in any way without the express written permission of DVTel Inc. Information in this document is subject to change without notice.
Page 2: Table Of Contents
Remove the Base Plate ..................11 Mounting Instructions ..................... 12 4.6.1 Mounting the CM-3211-00, CM-3211-10, or CM-3211-10-I Indoor Camera ..12 4.6.2 Mounting the CM-3211-01, CM-3211-11, or CM-3211-11-I Outdoor Camera .. 15 Adjusting and Framing-Up the Camera View ............ 18 Searching and Accessing the Camera with Device Search ......
Page 3 CCM-3211 Series Installation Manual 6.3.5 Mail ........................60 6.3.6 FTP ........................61 6.3.7 HTTP ........................ 62 6.3.8 Application ......................63 6.3.9 Motion Detection ....................69 6.3.10 Network Failure Detection ................73 6.3.11 Tampering Alarm ................... 75 6.3.12 Storage Management ..................77 6.3.13 Recording ......................
Page 4 CCM-3211 Series Installation Manual Appendix E: Deleting Temporary Internet Files ............ 137 Appendix F: Contacting DVTel ................139 Appendix G: Accessories ..................140...
Page 5: Overview
CM-3211-11-I Outdoor Camera with motorized lens and infrared IR illuminator  Important: If you are using DVTel Latitude, we recommend that you configure the camera’s settings via the AdminCenter. This is because the camera’s web-based interface might be overwritten by Latitude settings. Refer to the Latitude online help for information regarding configuring camera settings.
Page 6: Package Contents
CCM-3211 Series Installation Manual NOTE: MJPEG is not supported by Latitude. 1.2 Package Contents Check that the package contains the items listed below. Indoor and Outdoor Camera Package Contents DC jack cable Mini-dome camera Star-bit tool (Torx wrench) Power terminal block Self-tapping screws Plastic screw anchors Rubber washers (×6)
Page 7: Introduction To The Cm-3211 Series Ip Mini-Dome Camera
PCB board is also specified. Related Links CM-3211-00 Camera Dimensions CM-3211-01 Camera Dimensions CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I Camera Dimensions Camera Connectors Appendix A: Technical Specifications 2.1 CM-3211-00 Indoor Varifocal Camera Dimensions The CM-3211-00 IP Indoor Mini-dome Camera’s dimensions are shown below.
Page 8: Cm-3211-01 Outdoor Varifocal Camera Dimensions
CCM-3211 Series Installation Manual 2.2 CM-3211-01 Outdoor Varifocal Camera Dimensions The CM-3211-01 Varifocal IP Outdoor Mini-dome Camera’s dimensions are shown below.
Page 9: Cm-3211-10/10-I/11/11-I Indoor And Outdoor Motorized Camera Dimensions
CCM-3211 Series Installation Manual Top View Side View 2.3 CM-3211-10/10-I/11/11-I Indoor and Outdoor Motorized Camera Dimensions The CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I Indoor and Outdoor Motorized IP Mini-dome Camera dimensions are shown below. Top View Side View Related Link Appendix A: Technical Specifications...
Page 10: Camera Connectors
CCM-3211 Series Installation Manual 2.4 Camera Connectors The diagram below shows the CM-3211-xx’s reset button and various connectors. Definition for each connector is given as follows. Connector Pin No. Definition Remarks Reset Button Restore to factory default Analog Video Output GND (Input－) Input＋...
Page 11: System Requirements
CCM-3211 Series Installation Manual System Requirements To access the camera via a web browser, ensure that your PC has the proper network connection and meets system requirements as described below. Items System Requirement Intel® Pentium® M, 2.16GHz or Intel® Core 2 Duo, 2.0GHz, Personal Computer 2GB RAM or more...
Page 12: Installation
Installation Following are instructions for indoor and outdoor installation of the CM-3211 series cameras. 4.1 Indoor Installation Read the instructions provided in this chapter thoroughly before installing the CM-3211-00, CM-3211-10, or CM-3211-10-I. Following are additional considerations for indoor installation: There must be a fuse or breaker at the starting point of the electrical wiring ...
Page 13: Power And Ethernet Cable Connection
CCM-3211 Series Installation Manual Adjusting and Framing Up the Camera View 4.3 Power and Ethernet Cable Connection Power Connection Make sure the camera’s power cable is properly connected. Refer to the pin definition table in Camera Connectors. If using Power over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is available on the connected network.
Page 14: Initial Camera Configuration
From the Latitude Sidebar, run the Unified Configurator by selecting Applications  Device Configuration Tool and then on the Unified Configurator screen, click DVTel HD Series. 4.) In the DeviceSearch application, click Device Search and do the following: In the search results, click on the camera to select it.
Page 15: Remove The Base Plate
2.) Press the sides of the inner cover inward and remove the cover. 3.) Unscrew the module-fastening screw. Caution: The CM-3211-00 is an indoor CM camera and should be kept in a clean and dry indoor environment. Operating temperature should be maintained within -10°C~50°C.
Page 16: Mounting Instructions
Avoid aiming the IR where there are nearby objects closer than the scene of interest which might reflect back into the lens. 4.6.2 Mounting the CM-3211-00, CM-3211-10, or CM-3211- 10-I Indoor Camera 1.) Do one of the following: For drilled wall or ceiling mounting: ...
Page 17 CCM-3211 Series Installation Manual achieved when the system is assembled. b.) In the marked locations, drill each hole using a drill-bit of a slightly smaller diameter than the supplied screw anchors (molly-plug anchor). You want to achieve a snug insertion so that the plug expansion holds firm after the screws are screwed in.
Page 18 CCM-3211 Series Installation Manual 3.) Thread the wires through the base plate and screw it to the predrilled wall, ceiling, CM Series Mini-dome Recessed Mount, CM Series Mini Mini-dome Corner Mount, or 4S electrical box. Check that the installation is not flimsy, will not wobble, and is flush with the mounting surface.
Page 19: Mounting The Cm-3211-00, Cm-3211-10, Or Cm-3211-10-I Indoor Camera
CCM-3211 Series Installation Manual Note: Do not reassemble the camera’s inner cover and mini-dome cover until after hardware configurations and lens adjustments are made. 4.6.3 Mounting the CM-3211-01, CM-3211-11, or CM-3211- 11-I Outdoor Camera 1.) Do one of the following: For drilled wall or ceiling mounting: ...
Page 20 CCM-3211 Series Installation Manual 2.) Thread the power and Ethernet cables and any other wires (such as a relay output, alarm input, audio in, or audio out) through the wire entry. If you are not wiring from within the wall, you can run the wires through the cable entry hole on the side of the dome.
Page 21 CCM-3211 Series Installation Manual 5.) Plug the CAT5 cable into the camera’s Ethernet port and, if needed, plug the power terminal block into the power terminals. 6.) If applicable, wire the Alarm In, Alarm Out, Audio In, and Audio Out terminal blocks to external devices.
Page 22: Adjusting And Framing-Up The Camera View
Log in using the default user name “Admin” and password “1234”. b.) Allow the ActiveX to download and choose to install the DVTel Web Player. 3.) On the camera, loosen the screw on the tensioning collar of the camera tilt axis.
Page 23 CCM-3211 Series Installation Manual reduced at night. To achieve this during the day, in the Web Base Viewer go to the Camera  Exposure screen and select from the Exposure Setting menu Auto-shutter mode. Save changes and complete the focusing steps. When finished, restore your exposure settings as needed.
Page 24: Searching And Accessing The Camera With Device Search
If you are working with DVTel Latitude, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.
Page 25 CCM-3211 Series Installation Manual 4.) If you have not disabled the Windows Firewall, a security alert window will pop up. Do the following: a.) Click “Unblock” to continue. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall. b.) Click “Device Search”...
Page 26 CCM-3211 Series Installation Manual Do the one of the following. For DHCP (not supported by Latitude): a.) Select “DHCP”. Do not use for Latitude. b.) Click “Apply”. When prompted with instructions to search again after one minute, click “OK”. c.) After one minute, click “Device Search”. For Static IP (recommended for Latitude users): a.) Select “Static IP”...
Page 27 If the wizard appears for installing the component application DC Viewer, follow the steps of the wizard to complete the installation. NOTE: If you change the password and you are using the DVTel Latitude AdminCenter Discovery feature, deselect all other proprietary types. Select “DVTel HD Series”...
Page 28 CCM-3211 Series Installation Manual...
Page 29: Configuration And Operation
In this chapter, information about main page introduction, system related settings and camera settings are described in detail. Additionally, if you have DVTel Latitude, many of the configurations and features of DVTel’s NVMS provide configuration and automation of the camera.
Page 30: Browser-Based Viewer Introduction
CCM-3211 Series Installation Manual 6.1 Browser-Based Viewer Introduction The figure below shows the main page of the camera user interface. At the top of the Viewer Window is the Navigation Bar, which contains five tabs: Home, System, Streaming, Camera, and Logout. Home Page ...
Page 31 CCM-3211 Series Installation Manual Streaming Settings  The administrator can modify video resolution and rotate type and select audio compression mode in this page. Camera Settings  Users can adjust various camera parameters, including <Exposure>, <White Balance>, <Brightness>, <Sharpness>, <Contrast>, <Saturation>, <Hue>, <Backlight>, <Digital Zoom>, <IR Function>, <WDR Function>, <Noise Reduction>, and <TV System>.
Page 32: Home Page
6.2 Home Page Function buttons are located at the bottom of the Home page, as seen below. 6.2.1 CM-3211-00/01 Varifocal Camera Home Page All models in the CM-3211-xx series include the following function buttons, which are displayed below. Display Size Adjustment (x1/x½)
Page 33 CCM-3211 Series Installation Manual Digital Zoom Control Click on this button to view the monitored image in full screen mode. Double-click on the screen to exit Digital Zoom mode and return to the Home page. Talk button (on/off) The Talk function allows the local site to talk to the remote site. Click on the button to switch it on/off.
Page 34: Cm-3211-10/10-I/11/11-I Motorized Camera Home Page
CCM-3211 Series Installation Manual 6.2.2 CM-3211-10/10-I/11/11-I Motorized Camera Home Page The CM-3211-10, CM-3211-10-I, CM-3211-11, and CM-3211-11-I, which feature a motorized lens, include the following function buttons in addition to those shown above for the CM- 3211-00/01. Wide/Tele buttons Hold the Tele/Wide button to implement continuous zoom adjustment. Near/Far buttons Hold the Near/Far button to implement continuous focus adjustment.
Page 35 CCM-3211 Series Installation Manual Push AF button Press the Push AF button once to adjust Zoom or Focus. Wide/Tele Steps buttons Press the Wide/Tele Steps buttons to alternate the zoom between Wide and Tele views within a user-defined range of steps, which can be selected from the drop-down menu shown below.
Page 36 CCM-3211 Series Installation Manual Step Range Select from a user-defined range of steps, which can be selected from the drop-down menu below.
Page 37: System-Related Settings
CCM-3211 Series Installation Manual 6.3 System-Related Settings The figure below shows all categories under the <System> tab. Each category in the sidebar is explained in the following sections. NOTE: The System configuration page is accessible only by the Administrator.
Page 38: Host Name And System Time Setting
CCM-3211 Series Installation Manual Related Links  Host Name and System  Security  Network Time Setting  DDNS  Mail   HTTP  Application  Motion Detection  Network Failure Detection  Tampering Alarm  Storage Management  Recording ...
Page 39 CCM-3211 Series Installation Manual Host Name The host name is for camera identification. If the alarm function (see Application) is enabled and is set to send an alarm message by Mail/FTP, the host name entered here is displayed in the alarm message. Time Zone Select the time zone you are in from the drop-down menu.
Page 40: Security
CCM-3211 Series Installation Manual 6.3.2 Security Clicking the category <Security> in the sidebar opens a drop-down menu with tabs including <User>, <HTTPS>, <IP Filter>, and <IEEE 802.1X>. Related Links User HTTPS IP Filter IEEE 802.1X...
Page 41: User
CCM-3211 Series Installation Manual 6.3.2.1 User Click the <User> tab under the category <Security> in the sidebar to display the following page. Root password Change the administrator’s password by inputting the new password in both text boxes. The input characters/numbers are displayed as dots for security purposes. After clicking “Save”, the web browser asks the Administrator for the new password.
Page 42: Manage User
CCM-3211 Series Installation Manual displayed in the user name list. There is a maximum of 20 user accounts. Each user can be assigned the privileges of “Camera control”, “Talk” and “Listen”. I/O access This box supports fundamental functions that enable users to view video when accessing the camera.
Page 43 CCM-3211 Series Installation Manual NOTE: You must enter the user password as well as select the function available to the user. When finished, click “Save” to modify the account authority.
Page 44: Https
CCM-3211 Series Installation Manual 6.3.2.2 HTTPS <HTTPS> allows secure connections between the camera and web browser using <Secure Socket Layer (SSL)> or <Transport Layer Security (TLS)>, which protect camera settings or Username/Password info from snooping. It is necessary to install a self-signed certificate or a CA-signed certificate for implementing <HTTPS>.
Page 45 CCM-3211 Series Installation Manual Create a Self-signed Certificate Before a CA-issued certificate is obtained, users can first create and install a self-signed certificate. Click the “Create” button under “Create self-signed certificate” and provide the requested information to install a self-signed certificate for the camera. Refer to “Provide the Certificate Information”...
Page 46 CCM-3211 Series Installation Manual Create Certificate Request Click the “Create Certificate Request” button to create and submit a certificate request in order to obtain a signed certificate from a CA. Provide the requested information in the “Created Request” field. Refer to “Provide the Certificate Information”...
Page 47 CCM-3211 Series Installation Manual When the signed certificate is returned, install it by uploading the signed certificate, as seen in the following screen.
Page 48 CCM-3211 Series Installation Manual Provide the Certificate Information To create a self-signed HTTPS Certificate or a Certificate Request to CA, enter the information as requested:...
Page 49 CCM-3211 Series Installation Manual Country Enter a two-letter combination code to indicate the country the certificate will be used in. For instance, type in “US” to indicate United States. State or province Enter the local administrative region. Locality Enter other geographical information. Organization Enter the name of the organization to which the entity identified in “Common Name”...
Page 50: Ip Filter
CCM-3211 Series Installation Manual Common Name Indicate the name of the person or other entity that the certificate identifies (often used to identify the website). Valid days (self-signed certificate only) Enter the period in days (1~9999) to indicate the valid period of certificate. Click “OK”...
Page 51: Ieee 802.1X
CCM-3211 Series Installation Manual Enable IP Filter Check the box to enable the IP Filter function. Once enabled, the listed IP addresses (IPv4) are allowed/denied access to the camera. Select “Allow” or “Deny” from the drop-down list and click the “Apply” button to determine the IP Filter behavior.
Page 52 CCM-3211 Series Installation Manual CA Certificate The CA certificate is created by the Certificate Authority for the purpose of validating itself. Upload the certificate to check the server’s identity. Client Certificate/Private Key Upload the Client Certificate and Private Key to authenticate the camera. Settings Identity Enter the user identity associated with the certificate.
Page 53: Network
CCM-3211 Series Installation Manual 6.3.3 Network Click the category <Network>. A drop-down menu appears with tabs including <Basic>, <QoS>, <SNMP>, and <UPnP>. Related Links Basic QoS (Quality of Service) SNMP (Simple Network Management Protocol) UPnP...
Page 54: Basic
CCM-3211 Series Installation Manual 6.3.3.1 Basic Users can connect to the camera with either fixed or dynamic (DHCP) IP address. The camera also provides PPPoE (Point-to-Point Protocol over Ethernet) support for users who connect to the network via PPPoE. General Get IP address automatically (DHCP) The camera’s default setting is “Use fixed IP address”.
Page 55 CCM-3211 Series Installation Manual Use fixed IP address To setup static IP address, select “Use fixed IP address” and move the cursor to the IP address blank (as indicated below) and insert the new IP address, ex. 192.168.7.123. Then go to the Default gateway field (explained later) and change the setting, for example 192.168.7.254.
Page 56 CCM-3211 Series Installation Manual Subnet mask  The subnet mask is used to determine if the destination is in the same subnet. The default value is “255.255.255.0”. Default gateway  The default gateway is the gateway used to forward frames to destinations in a different subnet.
Page 57: Qos
CCM-3211 Series Installation Manual 6.3.3.2 Quality of Service (QoS) provides differentiated service levels for different types of traffic packets and guarantees delivery of priority services during periods of network congestion. Adapting the Differentiated Services (DiffServ) model, traffic flows are classified and marked with DSCP (DiffServ Codepoint) values, and thus receive the corresponding forwarding treatment from DiffServ-capable routers.
Page 58: Snmp Settings
CCM-3211 Series Installation Manual Management  this class consists of HTTP traffic (web browsing). Click the “Save” button when complete. NOTE: To enable this function, make sure the switches/routers in the network support QoS. 6.3.3.3 SNMP Settings Simple Network Management Protocol (SNMP) enables the camera to be monitored and managed remotely by the network management system.
Page 59 CCM-3211 Series Installation Manual Read Community  Specify the community name that has read-only access to all supported SNMP objects. The default value is “public”. Write Community  Specify the community name that has read/write access to all supported SNMP objects (except read-only objects).
Page 60: Upnp
CCM-3211 Series Installation Manual 6.3.3.4 UPnP The UPnP Setting page enables you to use Universal Plug-and-Play protocols for networking your devices.
Page 61 CCM-3211 Series Installation Manual UPnP Setting Enable UPnP  When UPnP is enabled, whenever a camera is discovered on the LAN, the icon of the connected camera appears in My Network Places and allows direct access as shown below. NOTE: To enable this function, make sure the UPnP component is installed on your computer.
Page 62: Ddns
CCM-3211 Series Installation Manual 6.3.4 DDNS Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. This permits those using a dynamic IP address to be accessed by a static domain name.
Page 63 CCM-3211 Series Installation Manual Enable DDNS Check this box to enable DDNS. Provider  Select a DDNS host provider name from the drop-down list. Host name  Enter the registered domain name in the field. Username/E-mail  Enter the username or e-mail address required by the DDNS provider for authentication.
Page 64: Mail
CCM-3211 Series Installation Manual 6.3.5 Mail The Administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when an alarm is triggered. SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified and the message text is transferred.
Page 65: Ftp
CCM-3211 Series Installation Manual 6.3.6 The Administrator can send an alarm message to up to two File Transfer Protocol (FTP) sites when motion is detected. Settings include first and second server, server port, user name, password, and remote folder. Enter the details in the appropriate fields. Click “Save” when finished.
Page 66: Http
CCM-3211 Series Installation Manual 6.3.7 HTTP An HTTP notification server listens for notification messages of triggered events sent from cameras. You can set up to two notification server accounts. <Alarm> triggered and <Motion Detection> notifications can be sent to the specified HTTP server. Enter the HTTP details, including server, user name, and password, in the appropriate fields.
Page 67: Application
CCM-3211 Series Installation Manual 6.3.8 Application Alarm Pin Definition PIN 1. Input- PIN 2. Input+ PIN 3. Output- PIN 4. Output+...
Page 68 CCM-3211 Series Installation Manual The alarm configuration page is shown below. Alarm Switch The Administrator can enable or disable the alarm function. Alarm Type Select an alarm type (“Normal close” or “Normal open”) that corresponds with the alarm application. Alarm Output Define the normal alarm output signal as “Output high”...
Page 69 CCM-3211 Series Installation Manual The Administrator can specify various alarm actions to be taken when an alarm is triggered. The options are listed below. Enable Alarm Output  Select this box to enable alarm relay output. Record Stream to SD Card ...
Page 70 CCM-3211 Series Installation Manual Upload Image by FTP  Select this box to assign an FTP site and configure the parameters shown in the figure below. When an alarm is triggered, event images are uploaded to the designated FTP site. Specify which one of two FTP addresses you wish to use from the drop-down menu.
Page 71 CCM-3211 Series Installation Manual Upload Image by E-Mail  Select this box in order to assign an e-mail address and configure various parameters as shown in the figure below. When the alarm is triggered, event images are sent to one of two designated e-mail addresses. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames.
Page 72 CCM-3211 Series Installation Manual Send HTTP notification  Check this box to specify the destination HTTP address and parameters for event notifications by the triggered alarm. When an alarm is triggered, the notification will be sent to one of two specified HTTP servers. File Name File Name ...
Page 73: Motion Detection
CCM-3211 Series Installation Manual Add sequence number suffix (limited value)  File Name: imageXX.jpg X: Sequence Number The file name suffix ends at the number being set. For example, if the setting is up to “10,” the file name will start from 00, end at 10, and then start over again. Overwrite ...
Page 74 CCM-3211 Series Installation Manual drag it outward/inward. Moving the mouse to the center of the frame shifts the frame to the intended location. Up to 10 Motion Detection Windows can be set. Press the “Add” button under the Live Video Pane to add a Motion Detection Window.
Page 75 CCM-3211 Series Installation Manual Triggered Action The Administrator can specify alarm actions to be taken when motion is detected. The options are listed as follows: Enable Alarm Output  Check this box to select the predefined type of alarm output in order to enable alarm relay output when motion is detected.
Page 76 CCM-3211 Series Installation Manual Check the box for “Continue image upload” if you wish to use this option. If you wish to specify the length of time for the upload, click on this radial button and enter the number of seconds. If you wish to upload during the active trigger, click on this radial button.
Page 77: Network Failure Detection
CCM-3211 Series Installation Manual 6.3.10 Network Failure Detection The network failure detection function sends a ping to a device to ensure that it is operating on the network. Detection Switch The Administrator can enable or disable the detection function by selecting “On” or “Off”. Detection Type Enter the IP address to ping and the time interval in minutes between pings.
Page 78 CCM-3211 Series Installation Manual Enable Alarm Output  Select this box to enable alarm relay output. Select either “Low” or “High” relay output. Record Stream to SD Card  Select this box in order to save the alarm-triggered recording into your Micro SD card.
Page 79: Tampering Alarm
CCM-3211 Series Installation Manual 6.3.11 Tampering Alarm The Tampering Alarm function protects the camera against tampering such as deliberate redirection, blocking, paint spray, and lens cover obstruction by using video analysis. In response to such events, it sends notifications or uploads snapshots to the specified destination(s).
Page 80 CCM-3211 Series Installation Manual Tampering Duration The tampering duration is the time for video analysis to determine whether camera tampering has occurred. Minimum duration defines the tampering threshold. A longer duration represents a higher threshold. The minimum duration time ranges from 10 to 3600 seconds.
Page 81: Storage Management
CCM-3211 Series Installation Manual Upload Image by E-Mail  Select this box in order to assign an e-mail address and configure various parameters as shown in the figure below. When motion is detected, event images are sent to one of two designated e-mail address. Specify which of two e-mail addresses you wish to use from the drop-down menu.
Page 82 CCM-3211 Series Installation Manual of all the recording files saved on the memory card. Users can also format the SD card and implement automatic recording cleanup on this page. To implement Micro SD card recording, go to the “Recording” page (see Recording) for activation. NOTE: Format the Micro SD/SDHC card when using it for the first time.
Page 83 CCM-3211 Series Installation Manual You can enable automatic recording cleanup by clicking on “Enable automatic disk cleanup”. From the pull-down menu, specify the minimum length of time over which you wish to remove recordings, for example, remove recordings over 10 days old. Enter the percent of disk capacity used in order to remove the oldest recordings.
Page 84 CCM-3211 Series Installation Manual...
Page 85: Recording
CCM-3211 Series Installation Manual 6.3.13 Recording In the Recording page, specify the recording schedule according to your requirements. Select one of three options: disable this function (“Disable”), always use this function (“Always”), or record only during a specified time frame (“Only during time frame”). The Recording page is displayed below.
Page 86: File Location
CCM-3211 Series Installation Manual 6.3.14 File Location Specify a storage location for snapshots and web recordings. The default setting is: C:\. After confirming the setting, click “Save” to save the snapshots and recordings in the designated location. NOTE: Make sure the selected file path contains valid characters.
Page 87: Iris Adjustment
CCM-3211 Series Installation Manual 6.3.15 Iris Adjustment Users of an auto-iris lens that needs adjustment should refer to the iris adjustment procedure in the setting page displayed below.
Page 88: View Information
CCM-3211 Series Installation Manual 6.3.16 View Information The View Information page enables you to view the following information: View log file  User Information  Parameters ...
Page 89: View Log File
CCM-3211 Series Installation Manual 6.3.16.1 View Log File Click on the link to view the system log file. The content of the file provides useful information about configuration and connections after system boot-up.
Page 90: User Information
CCM-3211 Series Installation Manual 6.3.16.2 User Information The Administrator can view each added user’s login information and privileges (see Security). View User Login Information All users in the network are listed in the “User information” screen shown below. Click on “get user information”...
Page 91 CCM-3211 Series Installation Manual View User Privilege Click on “get user privacy” at the bottom of the page to view each user’s privileges. As the figure above shows: Admin: 1:1:1:1 1:1:1:1= I/O access : Camera control : Talk : Listen (see Security) This denotes that the user name “Admin”...
Page 92: View Parameters
CCM-3211 Series Installation Manual 6.3.16.3 View Parameters Click on this selection on the sidebar to view the entire system’s parameter settings.
Page 93: Factory Default
CCM-3211 Series Installation Manual 6.3.17 Factory Default The factory default setting page is shown below. Follow the instructions to reset the camera to factory default settings if needed. Full Restore Click on the “Full Restore” button to restore the factory default settings. The system restarts in 30 seconds.
Page 94 CCM-3211 Series Installation Manual Partial Restore Click on the “Partial Restore” button to restore the factory default settings, but save your network settings. The system restarts in 30 seconds. The following screen appears when selecting this option: Reboot Clicking on the “Reboot” button restarts the system without changing current settings.
Page 95: Software Version
CCM-3211 Series Installation Manual 6.3.18 Software Version The current software version is displayed in the software version page, which is shown below.
Page 96: Software Upgrade
CCM-3211 Series Installation Manual 6.3.19 Software Upgrade Software upgrade can be carried out in the “Software Upgrade” page, as shown below. NOTE: Make sure the upgrade software file is available before carrying out software upgrade.
Page 97 CCM-3211 Series Installation Manual The procedure for software upgrade follows: To upgrade the firmware: 1.) Click “Browse” and select the binary file to be uploaded, for example, “uImage_userland.img”. NOTE: Do not change the upgrade file name or the system will fail to find the file.
Page 98 5.) Click “Control Panel” and then double-click “Add or Remove Programs”. In the “Currently install programs” list, select “DCViewer” and click the button “Remove” to uninstall the existing DC Viewer. 6.) Open a new web browser, re-login the camera, and then allow the automatic download of the DVTel Web Player (DV Viewer).
Page 99: Maintenance
CCM-3211 Series Installation Manual 6.3.20 Maintenance Users can export configuration files to a specified location and retrieve data by uploading an existing configuration file to the camera.
Page 100 CCM-3211 Series Installation Manual Export Users can save the system settings by exporting the configuration file (.bin) to a specified location for future use. Press the “Export” button and the popup File Download window appears as shown below. Click “Save” and specify a desired location for saving the configuration file.
Page 101: Video And Audio Streaming Settings
CCM-3211 Series Installation Manual 6.4 Video and Audio Streaming Settings Pressing the <Streaming> tab in the navigation bar at the top of the page displays the configurable video and audio selections in the sidebar. In Streaming, the Administrator can configure specific video resolution, video compression mode, video protocol, audio transmission mode, etc.
Page 102: Video Resolution And Rotate Type
CCM-3211 Series Installation Manual 6.4.1 Video Resolution and Rotate Type Different values are displayed and can be selected on the video format setting page for an NTSC or PAL TV system. The TV system is set on the sidebar of the <Camera> tab (see System).
Page 103: Ntsc System Settings
CCM-3211 Series Installation Manual 6.4.1.1 NTSC System Settings Following are the video resolution settings for an NTSC TV system. MJPEG + H.264 Video Resolution: The following video resolution options are available: H.264 MJPEG BNC SUPPORT 1280 x 1024 (15 fps) √...
Page 104 CCM-3211 Series Installation Manual MJPEG-Only Video Resolution: The following video resolution options are available: MJPEG BNC SUPPORT 1280 x 1024 (30 fps) √ 1280 x 720 (30 fps) √ 1024 x 768 (30 fps) √ 800 x 600 (30 fps) √...
Page 105 CCM-3211 Series Installation Manual H.264 Only Video Resolution: The following video resolution options are available: H.264 BNC SUPPORT 1280 x 1024 (30 fps) √ 1280 x 720 (30 fps) √ 1024 x 768 (30 fps) √ 800 x 600 (30 fps) √...
Page 106: Pal System Settings
CCM-3211 Series Installation Manual 6.4.1.2 PAL System Settings Following are the video resolution settings for a PAL TV system. MJPEG + H.264 Video Resolution: The following video resolution options are available: H.264 MJPEG BNC SUPPORT 1280 x 1024 (13 fps) √...
Page 107 CCM-3211 Series Installation Manual MJPEG-Only Video Resolution: The following video resolution options are available: MJPEG BNC SUPPORT 1280 x 720 (25 fps) √ 1024 x 768 (25 fps) √ 800 x 600 (25 fps) √ 720 x 576 (25 fps) √...
Page 108: Text Overlay Settings
CCM-3211 Series Installation Manual H.264 Only Video Resolution: The following video resolution options are available: H.264 BNC SUPPORT 1280 x 1024 (25 fps) √ 1280 x 720 (25 fps) √ 1024 x 768 (25 fps) √ 800 x 600 (25 fps) √...
Page 109 CCM-3211 Series Installation Manual Video Rotate Type Users can change video display type if necessary. Selectable video rotate types include Normal video, Flip video, Mirror video, 90 degree clockwise, 180 degree rotate, and 90 degree counterclockwise. Differences among these types are illustrated below. The following drop-down menu appears when selecting this option.
Page 110 CCM-3211 Series Installation Manual Suppose the displayed image of the camera is shown as follows. To rotate the image vertically, for instance, users can select “Flip video”. Then the displayed image is reversed as shown below. Following are descriptions of different video rotate types. Normal video ...
Page 111: Video Compression
CCM-3211 Series Installation Manual 90 degree counterclockwise  Selecting “90 degree counterclockwise” inverts the image 90° counter- clockwise (to the left). Click “Save” to confirm the setting. GOV Settings Users can set the GOV length to determine the frame structure (I-frames and P-frames) in a video stream for saving bandwidth.
Page 112 CCM-3211 Series Installation Manual MJPEG Q (Quality) factor A higher value implies higher bit rates and higher visual quality. The default setting of MJPEG Q factor is 35; the setting range is from 1 to 70. Click “Save” to confirm the setting. NOTE: MJPEG is not supported by Latitude.
Page 113 CCM-3211 Series Installation Manual...
Page 114: Video Ocx Protocol
CCM-3211 Series Installation Manual 6.4.3 Video OCX Protocol In the Video OCX protocol setting page, users can select RTP over UDP, RTP over TCP, RTSP over HTTP or MJPEG* over HTTP, for streaming media over the network. In the case of multicast networking, users can select the Multicast mode.
Page 115: Video Frame Rate
CCM-3211 Series Installation Manual NOTE: MJPEG is not supported by Latitude. Click “Save” to confirm the settings. 6.4.4 Video Frame Rate Video frame rate is for setting the frames per second (fps) if necessary. The setting page is shown as below. MJPEG/H.264-1/H.264-2 Frame Rate The default setting of MJPEG Frame Rate is 30 fps (NTSC) or 25 fps (PAL).
Page 116 CCM-3211 Series Installation Manual NOTE: MJPEG is not supported by Latitude. NOTE: A lower frame rate decreases video smoothness.
Page 117 CCM-3211 Series Installation Manual Video Mask The Video Mask function enables selection of up to five active masks and selection of mask color. Active Mask Function Add a Mask  Upon checking a Video Mask checkbox, a red frame appears in the Live Video pane on the right side of the screen.
Page 118: Audio Mode And Bit Rate Settings
CCM-3211 Series Installation Manual Mask Setting Mask color  The selections of Mask color include red, black, white, yellow, green, blue, cyan, and magenta. Click “Save” to confirm the settings. 6.4.5 Audio Mode and Bit Rate Settings The audio setting page is show below. In the Audio page, the Administrator can select one transmission mode and audio bit rate.
Page 119 CCM-3211 Series Installation Manual Transmission Mode Full-duplex (Talk and listen simultaneously)  In the Full-duplex mode, the local and remote sites can communicate with each other simultaneously, i.e. both sites can speak and be heard at the same time. Half-duplex (Talk or listen not at the same time) ...
Page 120: Camera Settings
CCM-3211 Series Installation Manual 6.5 Camera Settings The figure below is the <Camera> configuration page. Details of each parameter setting are described in the following subsections. Related Links  Exposure Setting  White Balance Setting  Picture Adjustment  Backlight ...
Page 121: Exposure Setting
CCM-3211 Series Installation Manual  TV System 6.5.1 Exposure Setting The Exposure pull-down menu is shown as follows: The exposure is the amount of light received by the image sensor and is determined by the width of the lens diaphragm opening, the amount of exposure by the sensor (shutter speed), and other exposure parameters.
Page 122: White Balance Setting
CCM-3211 Series Installation Manual In PAL systems, the shutter speed is selectable in 13 steps from 1/425 to 1/1.5 seconds. In NTSC systems, the shutter speed is selectable in 14 steps from 1/500 to one second. Shutter Priority  When selecting this mode, a fixed exposure is set, while other parameters can change.
Page 123: Picture Adjustment
CCM-3211 Series Installation Manual Noon Sun and Clear Sky 6,500 Household Lighting 2,500 to 3,000 75-watt Bulb 2,820 Candle Flame 1,200 to 1,500 Auto Mode  The Auto Balance White mode is suitable for an environment with a light source color temperature in the range of roughly 2,700 ~ 8,000K.
Page 124: Backlight
CCM-3211 Series Installation Manual Sharpness  Increasing the sharpness level can make the image look sharper, especially enhancing the object’s edge. Select from the range between 0 to +15. Press <√> to confirm the new setting. Contrast  Camera image contrast level is adjustable. Select from the range between -6 to +19.
Page 125: Wdr Function
CCM-3211 Series Installation Manual level rather than activation of the IR LED mode. The IR Mode drop-down menu enables you to select from Auto/On/Off/Smart modes. The default mode is Smart. Following is an explanation of the four settings: Auto Mode-the camera converts from Day mode (color) to Night mode (monochrome) automatically at nighttime or in low light conditions.
Page 126 CCM-3211 Series Installation Manual The camera provides multiple Noise Reduction options for delivering optimized image quality, especially in extra low-light conditions. Level options for 3D Noise Reduction (3DNR) include “Low”, “Mid” and “Hi”. A higher level of 3DNR generates relatively enhanced noise reduction.
Page 127: Tv System
CCM-3211 Series Installation Manual 6.5.9 TV System Select the video format that matches your TV system: “25 fps (PAL)” or “30 fps (NTSC)”. Press <√> to confirm the new setting. 6.6 Logout By pressing the <Logout> tab in the navigation bar at top of the page, the login window pops up and enables login with another user name.
Page 128: Appendix
Appendix A: Technical Specifications  Appendix B: Internet Security Settings  Appendix C: Install UPnP Components  Appendix D: Deleting the Existing DC Viewer  Appendix E: Deleting Temporary Internet Files  Appendix F: Contacting DVTel  Appendix G: Accessories ...
Page 129: Appendix A: Technical Specifications
1280 (H) x 720 (V) Shutter Speed 1.0 - 1/10,000 Enclosure Tamper-resistant surface mount plastic case Sensitivity 0.2 Lux @ F1.2 in color mode; 0.02 Lux in night mode Lens CM-3211-00 CM-3211-01 CM-3211-10 CM-3211-10-I CM-3211-11 Lens Type CM-3211-11-I Varifocal Varifocal Motorized F 1.2/f=2.7-9mm...
Page 130 CCM-3211 Series Installation Manual English, German, French, Italian, Simplified Chinese, Languages Traditional Chinese, Russian, and Korean...
Page 131 CCM-3211 Series Installation Manual Analytics On/Off, plus sampling pixel interval, detection level, Motion Detection sensitivity level, and time interval settings. Web interface: Configurable up to 10 ROI masks. Regions of Interest Latitude interface: Configurable up to six ROI masks. Streaming and recorded video includes per frame level Motion Metadata motion metadata.
Page 132 CCM-3211 Series Installation Manual General CM-3211-00 CM-3211-01 CM-3211-10 CM-3211-10-I CM-3211-11 CM-3211-11-I 149 x 131 mm 151 x 130 mm 151 x 130 mm Dimensions (5.9 x 5.2 in.) (5.9 x 5.1 in.) (5.9 x 5.1 in.) Weight 0.7 kg (1.5 lbs.) 0.8 kg (1.8 lbs.)
Page 133: Appendix B: Internet Security Settings
CCM-3211 Series Installation Manual 7.2 Appendix B: Internet Security Settings If ActiveX control installation is blocked, either set Internet security level to default or change ActiveX controls and plug-ins settings. Internet Security Level: Default 1.) Start Internet Explorer (IE). 2.) From the Command Bar toolbar, click “Tools” and select “Internet Options” from the menu that appears.
Page 134 CCM-3211 Series Installation Manual If the settings are not defined as default, click “Default Level” and move the Allowed levels for this zone slider to “Medium-high” and click “OK”. 5.) Close all browsers and reopen so that the settings take effect. ActiveX Controls and Plug-ins Settings - Creating a Custom Level 1.) From the Command Bar toolbar, click “Tools”...
Page 135 CCM-3211 Series Installation Manual 2.) In the <Internet Options> dialog that appears, click the “Security” tab, and if not selected, click 3.) Click “Custom Level”. 4.) In the dialog that appears, under “ActiveX controls and plug-ins”, set ALL the following items to “Enable” or “Prompt”. ActiveX controls and plug-ins settings: a.
Page 136 CCM-3211 Series Installation Manual 5.) Click “OK” to accept the settings and close the <Security> screen. 6.) Click “OK” to close the <Internet Options> screen. 7.) Close the browser window and restart IE again to access the camera.
Page 137: Appendix C: Install Upnp Components
CCM-3211 Series Installation Manual 7.3 Appendix C: Install UPnP Components Follow the instructions below to enable UPnP so that the camera can be discovered and displayed in Network locations under Other Devices: To Enable UPnP Discovery 1.) Click (Start) and select “Control Panel”. 2.) Click on “Network and Internet”.
Page 138 CCM-3211 Series Installation Manual 4.) Click on “Change Advanced Sharing Settings”. 5.) Expand the Home or Work node, select “Turn on network discovery” and click “Save Changes”. Note: Network discovery requires that the DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host services are started, that network discovery is allowed to communicate through Windows Firewall, and that other firewalls are not interfering with network discovery.
Page 139 CCM-3211 Series Installation Manual To check that the UPnP Device Host services are running 1.) Click (Start) and type in the “Search programs and files” field “services” and then select “Services” from the displayed Programs. The <Services manager> dialog box appears. 2.) In the <Services manager>...
Page 140: Appendix D: Deleting The Existing Dc Viewer
CCM-3211 Series Installation Manual 7.4 Appendix D: Deleting the Existing DC Viewer Users who have previously installed the DC Viewer in the PC should first delete the existing DC Viewer from the PC before accessing the camera. To delete a legacy DC Viewer 1.) Click Start and select “Control Panel”.
Page 141 CCM-3211 Series Installation Manual 7.5 Appendix E: Deleting Temporary Internet Files To improve browser performance, we recommend cleaning up the all the files in the Temporary Internet Files. The procedure is as follows: To delete temporary Internet files In Internet Explorer (IE), from the Command Bar toolbar, click “Tools” and select “Internet Options”...
Page 142 CCM-3211 Series Installation Manual 2.) In the Internet options dialog, click “Delete”. In the Delete Browser History dialog that appears, select “Temporary Internet files”. Deselect “Cookies” and “History” if you want to keep this data. Then click “Delete”.
Page 143 CCM-3211 Series Installation Manual 7.6 Appendix F: Contacting DVTel DVTel, Inc. is a multiple award-winning market leader in the development and delivery of intelligent security solutions over IP networks. We provide unified solutions that leverage existing network infrastructure, while providing unmatched levels of flexibility, scalability, cost-effectiveness—all backed by superior customer support.
Page 144 CCM-3211 Series Installation Manual 7.7 Appendix G: Accessories The following accessories are available from DVTel for installation of your Quasar CM-3211 Series IP Mini-dome Camera. For more information on available options, contact your DVTel sales representative or visit www.dvtel.com to request details on where to get the accessories you need.
Page 145 CCM-3211 Series Installation Manual Image Name Description CX-ARMX-0 Short Arm Bracket CX-ARMX-1 Long Arm Bracket CX-CRNR-0 Corner Bracket fits CX-ARMX-0 and CX-ARMX-1. CX-F125-0 1 1/4" Pole Mount Adaptor adapts all pendant cameras to 1-1/4" male pipe threads. CX-F150-0 Adapts all pendant cameras to 1-1/2"...
Page 146 Name Description CX-F150-1 Pendant Mounting Adapter Ring adapts all pendant cameras to common legacy 1-1/2" female pipe mounts. Fits DVTel legacy mounts and many others. CX-PIPE-0 Short Pipe straight tube (9.8") for pendant mount CX-PIPE-1 Long Pipe straight tube (19.7")
Page 147 CCM-3211 Series Installation Manual Image Name Description CX-PLBX-0- Pole-Mount Box fits CX-ARMX-0 Pole-Mount and CX-ARMX-1. CX-POLE-0 Pole-Mount Bracket fits CX- ARMX-0 and CX-ARMX-1. CX-WLBX-0 Wall Mount Box fits CX-ARMX-0 and CX-ARMX-1.

This manual is also suitable for:

Quasar cm-3211-01 Quasar cm-3211-10-i Quasar cm-3211-10 Quasar cm-3211-11-i Quasar cm-3211-11

DVTEL Quasar CM-3211-00 User And Installation Manual

1 Overview

2 Introduction to the CM-3211 Series IP Mini-Dome Camera

3 System Requirements

4 Installation

5 Searching and Accessing the Camera with Device Search

6 Configuration and Operation

7 Appendix

Appendix A: Technical Specifications

Appendix B: Internet Security Settings

Appendix C: Install Upnp Components

Appendix D: Deleting the Existing DC Viewer

Quick Links

Installation Guide

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