Cadillac 2011 Escalade EXT Owner's Manual page 228

7-38 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the
compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
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There is no power.
The picture does not fill the
screen. There are black borders
on the top and bottom or on
both sides, or the picture looks
stretched out.
In auxiliary mode, the picture moves
or scrolls.
The remote control does not work.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning.
Tips and Troubleshooting Chart
Problem
The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
Check the display mode settings in
the setup menu by pressing the
display menu button on the remote
control.
Check the auxiliary input
connections at both devices.
Check to make sure there is no
obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
If the stop button was pressed
one time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.
Recommended Action